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Spencer Dental & Braces provides orthodontic care in Richmond, VA, serving children, teens, and adults across four locations in the area.
The practice offers early treatment to address developing dental issues in younger patients before they require more extensive intervention. The practice operates with weekend hours and offers online booking for appointment scheduling. Staff members speak both English and Spanish to accommodate a diverse patient base. With 820 Google reviews and a 4.2 rating, the practice maintains an established presence in the Richmond community. Spencer Dental & Braces accepts most major dental insurance plans and participates in Medicaid programs. The practice provides multiple payment options, including in-house financing, CareCredit, and structured payment plans to help patients manage treatment costs. New patients can schedule a complimentary consultation to discuss their specific orthodontic needs and available treatment options. Patients seeking orthodontic services in Richmond and surrounding areas can access care at any of the four Spencer Dental & Braces locations. Treatment recommendations vary based on individual patient age, dental development, and clinical assessment. Weekend availability and online booking may help accommodate scheduling preferences, though specific treatment approaches and timelines depend on each patient's orthodontic condition.
Spencer Dental & Braces provides orthodontic treatment for the following age groups:
Dr. NICOLE KIM --, D.M.D., M.S.D.
Spencer Dental & Braces accepts 21 insurance plans. Contact the office to verify your specific coverage.
We file insurance claims for patients. Accept Medicaid and most commercial insurance plans. Also offer Resolution Dental Discount Plan for uninsured families.
The staff has always been accommodating to my needs, whether a reschedule or payment plan options. They always offer a workable solution for my dental care. Their compassion is unmatched. Other than their phone lines staying busy or unanswered,I honestly have no major complaint. Dr. Christian is great! Honest and personable.
Spencer Dental Mechanicsville has a wonderful staff. Dr. Christian has a great amount of shareable knowledge. He communicates effectively and is an excellent advocate for dental health. I’m happy that we were able to get my son’s Orthodontic needs met! The staff is fully supportive and definitely in the business of supporting families. Thank you!!
Absolutely the WORST dentist's office I have EVER been to in my entire existence! RUN!... Don't walk as far and as fast away from this place as humanly possible! Was booked as a limited appointment, even though it should have been a normal appointment slot. Therefore, I had to have 2 appointments in the same day instead of just 1. Also, I was told over the phone that this was their Only appointment time available for that day, but I definitely overheard the receptionist telling someone else other available times for later that day. After the 1st appointment I had that day, the dentist was supposed to send a prescription for antibiotics to my pharmacy, which he never did. After the 2nd appointment for that same day, the dentist was supposed to, once again, send antibiotics and ibuprofen to my pharmacy, again, never happened even though I had 2 teeth extracted and had not been on antibiotics before the extractions. I called that afternoon after finding out the prescriptions were not sent to my pharmacy, after telling the lady who answered what was wrong, I was placed on hold for over 15 minutes, then I was hung up on. I called the next afternoon and was told that the entire office was on break and I would have to call back at 2:00 PM. The next opportunity I had to call was at 3:00 PM and was told that my problem was being marked as urgent and to keep my phone line on and clear so I could be contacted back. By almost 5:00 PM I had still not heard from anyone, nor had the prescriptions been sent to my pharmacy. So, I once again called and was told the same thing, only this time they added in that I would be contacted in the next 24-48 hours! Another thing that makes Absolutely NO sense, is that when you call you get an off-site answering service, not anyone in the actual office you went to or are going to. So, you have to contact the answering service and they contact the dentists office! What!? I can understand if it is after hours and you get an answering service, but it doesn't matter what time you call during open business hours, you get the off-site answering service. They have a good rating on Google so I would have Never guessed it was going to be this bad! I guess I should've looked on Yelp because their rating there is only a 1.9 which seems much more fitting considering what I had to deal with. At this point I'm just going to call my primary doctor and see about getting the antibiotics! I bet they don't forget to bill the insurance though! Smdh. Do better or close down!
⭐⭐⭐⭐⭐ Absolutely Exceptional Care! From start to finish, the experience at Spencer Dental and Braces was truly amazing. The doctors and the entire staff went above and beyond with their kindness, patience, and professionalism. They treated my child with so much care and compassion, which meant everything to me as a parent. You can genuinely tell they love what they do and care deeply about their patients. I am incredibly thankful for this team and highly recommend them to anyone looking for outstanding dental care.
Wonder visit today with Mario. Mario so helpful. Best orthopedic prices and best low monthly payments. Mario will hook you up. Ramy is the best hygienist. Dr B the new doctor is great
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