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Pippin Dental & Braces
Pippin Dental and Braces is a family-focused dental practice in South Indianapolis offering general dentistry and orthodontic services (braces) for patients of all ages, from infants through adults.
3658 S East St, Indianapolis, IN 46227
4.0(374 reviews)
About Pippin Dental & Braces
Frequent changes in the treating orthodontist have left some families managing treatment plans without a single consistent doctor, alongside long wait times.
Pippin Dental & Braces offers traditional braces and early treatment for children and teens, and many parents note staff being gentle with toddlers and infants and explaining each step of a procedure before starting. At the same time, a number of accounts point to rotating orthodontists, with families noting inconsistent treatment plans and braces cases stretching on for years longer than originally estimated. Scheduling comes up often too, with reports of long waits and appointments that are cancelled or rescheduled without notice.
Summary of 200 patient reviews, April 2019–September 2026, updated September 2026
Pippin Dental and Braces is a family-focused dental practice in South Indianapolis offering general dentistry and orthodontic services (braces) for patients of all ages, from infants through adults.
The practice accepts Medicaid and most major insurance plans, with flexible payment options including financing plans.
Treatments offered
Early TreatmentTraditional Braces
Who They Treat
Pippin Dental & Braces provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. NICOLE KIM --, D.M.D., M.S.D.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
29 plans listedADI/DentaquestAetnaAnthemAv SisAvesisBlue Cross Blue ShieldCareingtonCaresource
Pippin Dental & Braces accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Many reviews describe staff being gentle and patient with toddlers and infants during visits.
- Reviews note staff explaining each step of a procedure before starting, which some parents found reassuring.
- Several reviews mention staff working to calm anxious or scared children during appointments.
Things to know
- A number of reviews describe long wait times and appointments that were cancelled or rescheduled without notice.
- Several reviews mention frequent changes in orthodontists, which some families say led to inconsistent treatment plans and braces cases extending years beyond the original estimate.
Who it suits
- Young children in early treatment
- Families with several kids in treatment
- Anxious or nervous patients
- Last 90 days
- 19 reviews
- averaging 4.0★
- Last 12 months
- 90 reviews
- averaging 4.1★
- Owner replies
- 80% of reviews
18
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 0 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 9 |
| Jun 2024 | 12 |
| Jul 2024 | 14 |
| Aug 2024 | 16 |
| Sep 2024 | 13 |
| Oct 2024 | 13 |
| Nov 2024 | 9 |
| Dec 2024 | 8 |
| Jan 2025 | 10 |
| Feb 2025 | 13 |
| Mar 2025 | 11 |
| Apr 2025 | 10 |
| May 2025 | 7 |
| Jun 2025 | 8 |
| Jul 2025 | 9 |
| Aug 2025 | 12 |
| Sep 2025 | 10 |
| Oct 2025 | 18 |
| Nov 2025 | 6 |
| Dec 2025 | 9 |
| Jan 2026 | 14 |
| Feb 2026 | 2 |
| Mar 2026 | 2 |
| Apr 2026 | 10 |
| May 2026 | 6 |
| Jun 2026 | 3 |
| Jul 2026 | 7 |
| Aug 2026 | 7 |
| Sep 2026 | 5 |
- 5★278
- 4★22
- 3★8
- 2★12
- 1★84
- 20184.9
- 20194.3
- 20203.7
- 20212.0
- 20222.0
- 20232.0
- 20244.1
- 20254.1
- 20264.3
1★5★
- Braces30
- Retainers5
PraiseCriticism
- Great with kids32 / 21
- Friendly staff28 / 17
- Scheduling & wait times8 / 32
- The orthodontist7 / 20
- Gentle, comfortable care15 / 10
- Cost, insurance & financing8 / 12
- Responsiveness4 / 16
- Clear explanations13 / 3
| Theme | Praise | Criticism |
|---|---|---|
| Great with kids | 32 | 21 |
| Friendly staff | 28 | 17 |
| Scheduling & wait times | 8 | 32 |
| The orthodontist | 7 | 20 |
| Gentle, comfortable care | 15 | 10 |
| Cost, insurance & financing | 8 | 12 |
| Responsiveness | 4 | 16 |
| Clear explanations | 13 | 3 |
Recent reviews from Google
4.0
374 reviews
za khun thluai
a month ago
Horrible it was just horrible. The staff are rasicist. My son was crying because he was scared and I heard him but didn’t see him. After that they kept telling me everything was fine and his teeth was all good. I was so tired of pippin dental always canceling our appointments so I decided to move to seven day dental. That was an amazing choice! They checked my son out and said that 2 of his teeth were rotten. As it turns out he was crying so they didn’t want to treat him! They never gave him proper treatment! This is a horrible kids dental! NOT RECOMMENDED AT ALL!!!!
Amie
a month ago
Never again went for a cleaning and walk out with stitches he said the wouldn't listen to him and was laughing at him the cut the side of his mouth with the drill
Anna Zelinski
3 months ago
Please don’t ever visit this dental clinic. The ladies at the front desk are extremely rude and they will ignore you while you’re standing at the desk. Also my kids got dental work here and we have insurance. Because the front desk lady didn’t input the insurance I have a $3600 bill. The dental staff was okay, but the front desk are very rude nasty and non chalant.
charisse laroche
3 months ago
Wonderful experience, from making appointment to leaving appointment… staff and physician highly recommended
Starlet Hicks
3 months ago
Got there half and hour early was taken back promptly but sat there for 2 hours before granddaughter came out. The waiting is so long
Questions about this practice
What orthodontic treatments does Pippin Dental & Braces offer?
Pippin Dental & Braces offers: Early Treatment, Traditional Braces.
Does Pippin Dental & Braces accept dental insurance?
Pippin Dental & Braces accepts ADI/Dentaquest, Aetna, Anthem, Av Sis, Avesis, and others.
Does Pippin Dental & Braces offer free consultations?
Yes, Pippin Dental & Braces offers a free initial orthodontic consultation. Call (463) 363-1132 or book online to schedule.
Is Pippin Dental & Braces accepting new patients?
Pippin Dental & Braces is currently welcoming new patients in Indianapolis, IN. Call (463) 363-1132 or book online to schedule.
Where is Pippin Dental & Braces located?
Pippin Dental & Braces is located at 3658 S East St. Get directions: https://maps.google.com/?cid=11960061987306770823&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Pippin Dental & Braces?
Pippin Dental & Braces office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Pippin Dental & Braces offer payment plans?
Yes, Pippin Dental & Braces offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Pippin Dental & Braces?
Pippin Dental & Braces is staffed by Dr. NICOLE KIM --.
What is the patient rating for Pippin Dental & Braces?
Pippin Dental & Braces has a 4-star rating based on 374 patient reviews on Google.
How long has Pippin Dental & Braces been in practice?
Pippin Dental & Braces has been providing orthodontic care since 2005, serving the Indianapolis, IN community for over 21 years.
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Research with AI
Accepting new patients
Est. 2005
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Same-Day Appointments
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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