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Allington Dental & Braces
Allington Dental is a family-focused dental practice in Lubbock, TX offering general dentistry, children's dentistry, oral surgery, and orthodontic services including braces.
2903 50th St, Lubbock, TX 79413
3.9(378 reviews)
About Allington Dental & Braces
Two brothers got braces together here, and reviews highlight patience with nervous young children, though long waits and canceled appointments are common complaints.
Allington Dental & Braces is a general dental practice that also offers orthodontic treatments such as Invisalign, traditional braces, clear aligners, early treatment, and retainers. Reviews highlight the office's patience with young or anxious children, including a case where two brothers got braces together, and dentists who talk anxious patients through extractions and root canals. Many reviewers describe long waits of one to three hours and appointments changed or canceled with little notice, and some mention surprise billing or procedures they felt were unnecessary. A change in orthodontic staffing has reportedly disrupted ongoing braces treatment for some families, requiring them to continue care elsewhere.
Summary of 210 patient reviews, July 2019–September 2026, updated September 2026
Allington Dental is a family-focused dental practice in Lubbock, TX offering general dentistry, children's dentistry, oral surgery, and orthodontic services including braces.
They serve infants through adults and specialize in pediatric care with flexible scheduling and multiple payment options.
Treatments offered
Who They Treat
Allington Dental & Braces provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. NICOLE KIM --, D.M.D., M.S.D.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients9 yrs experience
Insurance accepted
20 plans listedADI/DentaquestAetnaBlue Cross Blue ShieldCHIP (Children's Health)CignaDelta DentalDentaquestGuardian
Allington Dental & Braces accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 5 weeks ago
What patients praise
- Staff are described as especially patient with nervous or young children, with one family recalling two brothers getting braces together.
- Dentists are praised for explaining each step during procedures, helping keep anxious patients calm through extractions and root canals.
Things to know
- Many reviews describe long wait times of one to three hours along with appointments that are rescheduled or canceled with little notice.
- A few reviews mention surprise billing, inflated cavity counts, or procedures they felt were pushed unnecessarily.
Who it suits
- Families with several kids in treatment
- Anxious or nervous patients
- Young children starting dental or orthodontic care
Doctors patients mention
- Dr. Sherpa · 6 reviews
- Dr. McLenithan · 4 reviews
- Dr. Fenn · 3 reviews
Orthodontic care in reviews
Orthodontic-specific reviews describe wire changes delayed for months and note that the practice's orthodontist left without notifying patients, eventually closing the local ortho department and forcing some families to travel to a different city to continue braces treatment. A few reviewers also mention unnecessary tooth extractions before braces and dissatisfaction with how contract terms were handled.
- Last 90 days
- 38 reviews
- averaging 4.2★
- Last 12 months
- 125 reviews
- averaging 4.4★
- Owner replies
- 92% of reviews
26
Oct 2023Sep 2026
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 1 |
| Jan 2024 | 1 |
| Feb 2024 | 2 |
| Mar 2024 | 3 |
| Apr 2024 | 2 |
| May 2024 | 10 |
| Jun 2024 | 17 |
| Jul 2024 | 20 |
| Aug 2024 | 19 |
| Sep 2024 | 20 |
| Oct 2024 | 26 |
| Nov 2024 | 16 |
| Dec 2024 | 11 |
| Jan 2025 | 10 |
| Feb 2025 | 17 |
| Mar 2025 | 9 |
| Apr 2025 | 7 |
| May 2025 | 8 |
| Jun 2025 | 16 |
| Jul 2025 | 9 |
| Aug 2025 | 12 |
| Sep 2025 | 13 |
| Oct 2025 | 9 |
| Nov 2025 | 11 |
| Dec 2025 | 12 |
| Jan 2026 | 7 |
| Feb 2026 | 7 |
| Mar 2026 | 10 |
| Apr 2026 | 7 |
| May 2026 | 9 |
| Jun 2026 | 15 |
| Jul 2026 | 13 |
| Aug 2026 | 16 |
| Sep 2026 | 5 |
- 5★298
- 4★20
- 3★14
- 2★11
- 1★91
- 20194.7
- 20204.2
- 20212.5
- 20221.7
- 20232.1
- 20244.0
- 20254.2
- 20264.3
1★5★
- Braces14
PraiseCriticism
- Friendly staff81 / 17
- Scheduling & wait times4 / 46
- The dentist37 / 8
- Great with kids31 / 10
- Gentle, comfortable care28 / 5
- Cost, insurance & financing10 / 15
- Clear explanations16 / 8
- Responsiveness6 / 12
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 81 | 17 |
| Scheduling & wait times | 4 | 46 |
| The dentist | 37 | 8 |
| Great with kids | 31 | 10 |
| Gentle, comfortable care | 28 | 5 |
| Cost, insurance & financing | 10 | 15 |
| Clear explanations | 16 | 8 |
| Responsiveness | 6 | 12 |
Recent reviews from Google
3.9
378 reviews
Samantha Eakin
a month ago
They are very good with my kids and my boyfriend even goes to them I’ve never had a problem every one is very nice
mckenzie carrington
a month ago
They WILL lie to you and tell you that you have more cavities than you have DO NOT GO HERE. I was told I had 12 cavities, than I went to a trusted, reputable dentist who told me I had ZERO. They need money to keep their business afloat and WILL lie to you to in order to fulfill that.
Katie G
3 months ago
I'm blown away at how kind everyone is ! For someone who has dental anxiety they way I was treated so kindly and caring . I will be back and recommend this place to everyone
Margarita Salinas
3 months ago
I would give this place SIX stars! I was so impressed with my Dental Hygienist Ruby, not only was her customer service excellent, but she did an incredible job cleaning my teeth! My mouth felt AMAZING. Ruby just went above and beyond, making sure I understood everything and was comfortable. Definitely found my new Dentist Office, for my Mother and I. Highly, highly recommend.
Gamzee 3432!
3 months ago
Appointment was at 9:00 am, did not go to the back until 10:00 am, did not finish with cleanings until 11:00 am. What was mean to be a short 1 hour appointment turned into almost 2.5 hours and most of it was spent waiting. Will not be coming back.
Questions about this practice
What orthodontic treatments does Allington Dental & Braces offer?
Allington Dental & Braces offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Allington Dental & Braces accept dental insurance?
Allington Dental & Braces accepts ADI/Dentaquest, Aetna, Blue Cross Blue Shield, CHIP (Children's Health), Cigna, and others.
Does Allington Dental & Braces offer free consultations?
Yes, Allington Dental & Braces offers a free initial orthodontic consultation. Call (806) 615-4132 or book online to schedule.
Is Allington Dental & Braces accepting new patients?
Allington Dental & Braces is currently welcoming new patients in Lubbock, TX. Call (806) 615-4132 or book online to schedule.
Where is Allington Dental & Braces located?
Allington Dental & Braces is located at 2903 50th St. Get directions: https://maps.google.com/?cid=9516160702592662324&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Allington Dental & Braces?
Allington Dental & Braces office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat 8:00 AM–2:00 PM, Sun Closed–Closed.
Does Allington Dental & Braces offer payment plans?
Yes, Allington Dental & Braces offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Allington Dental & Braces?
Allington Dental & Braces is staffed by Dr. NICOLE KIM --.
What is the patient rating for Allington Dental & Braces?
Allington Dental & Braces has a 3.9-star rating based on 378 patient reviews on Google.
How long has Allington Dental & Braces been in practice?
Allington Dental & Braces has been providing orthodontic care since 2002, serving the Lubbock, TX community for over 24 years.
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Research with AI
Accepting new patients
Est. 2002
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat8:00 AM – 2:00 PM
SunClosed
- Google reviews synced
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