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Elstar Dental
Elstar Dental is a family dentistry practice in McAllen, TX offering comprehensive dental services including general dentistry, children's dentistry, orthodontics/braces, and oral surgery.
1301 US-83, McAllen, TX 78501
4.7(259 reviews)
About Elstar Dental
Staff patience with autistic children and families bringing multiple kids through treatment are frequent themes at this McAllen practice.
Elstar Dental is a general dental practice in McAllen that also offers traditional braces and early treatment for younger patients. Reviews describe a team that works well with young children, including kids on the autism spectrum, and families who bring multiple children through the practice over time. The office and its cleanliness come up often, and Dr. Koehler and Dr. Chandrakumar are both mentioned for taking time to explain procedures. Wait times and phone responsiveness are more mixed, with a number of reviewers noting long waits or difficulty reaching the front desk.
Summary of 164 patient reviews, November 2018–September 2026, updated September 2026
Elstar Dental is a family dentistry practice in McAllen, TX offering comprehensive dental services including general dentistry, children's dentistry, orthodontics/braces, and oral surgery.
The practice serves patients of all ages and accepts Medicaid and most commercial insurance plans.
Treatments offered
Early TreatmentTraditional Braces
Who They Treat
Elstar Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. NICOLE KIM --, D.M.D., M.S.D.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
20 plans listedADI/DentaquestAetnaBlue Cross Blue ShieldCHIP (Children's Health)CignaDelta DentalDentaquestGuardian
Elstar Dental accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviews often mention staff patience with autistic children and easing kids' fear of injections.
- Several families describe bringing multiple children to the practice consistently over the years.
- The office is repeatedly described as clean and modern, with a calm atmosphere.
Things to know
- A number of reviews describe long wait times, sometimes two to three hours, or scheduling changes causing confusion.
- Some reviews report difficulty reaching the office by phone, including calls routed through a disconnected call center.
Who it suits
- Young children
- Families with several kids in treatment
- Anxious or nervous patients
Doctors patients mention
- Dr. Koehler · 9 reviews
- Dr. Chandrakumar · 4 reviews
Orthodontic care in reviews
A handful of reviews mention braces adjustments as a pleasant experience and describe a full course of orthodontic treatment completed with a satisfactory outcome, though one review notes a thumbsucker corrective device that kept failing.
- Last 90 days
- 17 reviews
- averaging 4.9★
- Last 12 months
- 49 reviews
- averaging 4.8★
- Owner replies
- 58% of reviews
10
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 6 |
| Jul 2024 | 3 |
| Aug 2024 | 6 |
| Sep 2024 | 2 |
| Oct 2024 | 6 |
| Nov 2024 | 3 |
| Dec 2024 | 3 |
| Jan 2025 | 5 |
| Feb 2025 | 1 |
| Mar 2025 | 2 |
| Apr 2025 | 3 |
| May 2025 | 2 |
| Jun 2025 | 4 |
| Jul 2025 | 3 |
| Aug 2025 | 10 |
| Sep 2025 | 5 |
| Oct 2025 | 2 |
| Nov 2025 | 8 |
| Dec 2025 | 4 |
| Jan 2026 | 6 |
| Feb 2026 | 0 |
| Mar 2026 | 1 |
| Apr 2026 | 5 |
| May 2026 | 3 |
| Jun 2026 | 2 |
| Jul 2026 | 10 |
| Aug 2026 | 4 |
| Sep 2026 | 3 |
- 5★251
- 4★6
- 3★2
- 2★2
- 1★16
- 20185.0
- 20194.9
- 20204.0
- 20214.0
- 20224.6
- 20234.7
- 20244.5
- 20254.7
- 20264.8
1★5★
- Braces3
PraiseCriticism
- Friendly staff84 / 2
- The dentist32 / 3
- Great with kids33 / 2
- Gentle, comfortable care22 / 3
- Clear explanations21
- Scheduling & wait times10 / 9
- Office & technology17
- Treatment timeline7 / 5
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 84 | 2 |
| The dentist | 32 | 3 |
| Great with kids | 33 | 2 |
| Gentle, comfortable care | 22 | 3 |
| Clear explanations | 21 | 0 |
| Scheduling & wait times | 10 | 9 |
| Office & technology | 17 | 0 |
| Treatment timeline | 7 | 5 |
Recent reviews from Google
4.7
259 reviews
Maria Tagle
2 months ago
Elstar Dental is a wonderful place and their staff is very helpful and friendly. I used to be terrified of dentists but Elstar Dental cured me of my fear. I highly recommend them!
Carmen
2 months ago
Loved the staff, explained everything in full detail and made sure my kids were comfortable.
Emelia Hernandez
Edited 4 months ago
My sons are autistic and this dentistry has been the kindest most patient place ever. They treat my sons with so much love and care, I most definitely recommend it!
mochaXX & blessgirl
5 months ago
My 14yr old daughter has been with Elstar Dental since she was small and we still love it they are very nice & they take very good care of our daughter so yes I sure recommend this dentist to everyone thanks Elstar Dental 👍🏻🌹
Questions about this practice
What orthodontic treatments does Elstar Dental offer?
Elstar Dental offers: Early Treatment, Traditional Braces.
Does Elstar Dental accept dental insurance?
Elstar Dental accepts ADI/Dentaquest, Aetna, Blue Cross Blue Shield, CHIP (Children's Health), Cigna, and others.
Does Elstar Dental offer free consultations?
Yes, Elstar Dental offers a free initial orthodontic consultation. Call (956) 306-1139 or book online to schedule.
Is Elstar Dental accepting new patients?
Elstar Dental is currently welcoming new patients in McAllen, TX. Call (956) 306-1139 or book online to schedule.
Where is Elstar Dental located?
Elstar Dental is located at 1301 US-83. Get directions: https://maps.google.com/?cid=15216684381093933974&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Elstar Dental?
Elstar Dental office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Elstar Dental offer payment plans?
Yes, Elstar Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Elstar Dental?
Elstar Dental is staffed by Dr. NICOLE KIM --.
What is the patient rating for Elstar Dental?
Elstar Dental has a 4.7-star rating based on 259 patient reviews on Google.
How long has Elstar Dental been in practice?
Elstar Dental has been providing orthodontic care since 2008, serving the McAllen, TX community for over 18 years.
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Research with AI
Accepting new patients
Est. 2008
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
SatClosed
SunClosed
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