Taylor Dental & Braces

After writing a previous review, the number I called that was left for me was to the outsourced remote department who could not escalate my issue and could only transfer me back to the office which did not pick up. I would have left this as a reply instead of a new post, but it appears the owners of the business have replies turned off. Please respond with the contact information for the escalations department and not a general number fielded by remote employees. Thank you.

They are very UNPROFESSIONAL. They were doing a fill in on my child and did not numb my child properly so he felt them drilling in his tooth. Instead of taking responsibility they blamed my child and left his tooth drilled into without completing or fixing the issue. Very unprofessional, they do not know how to speak to customers professionally. The dentist never came and advised me of the situation or the numbing medication not working on my child the staff just came and advised me he was mad and did not want to do the fill in on my son. They do not allow you to go in with your child so I have no idea what happened they did not explain what happened just drilled in my child’s tooth got mad and decided they don’t want to complete it. And told me my son was not cooperating when he clearly let them know it was extreme pain he was feeling. I am thinking of getting an attorney for this office seriously. I have never seen a healthcare office conduct business with patients and child patients at that in this manner. Very incompetent dental office.

Nice staff and they do very good treatment and work with their patients

I love this location! Felt like a home away from home !

This was my first time going to the Gretna location the service was fast and everyone was very nice and friendly will be going back again