Spencer Dental & Braces

Horrible!!! I took my 8 yo daughter here to get a cap because her primary dentist doesn't have nitrous. We waited all this time, 2 courses of antibiotics to ensure she did not get an infection ,just for us to show up at 745am & be told they were out of nitrous...Apparently they ran out days before & never called to let me know. That was the whole point in going to Spencer's dental. She needed nitrous for this procedure. We stopped going years ago due to the same fill-in falling out 4 times. Very unprofessional & the office is dirty. Take your kids or yourself somewhere else!!!

Not a good experience appointment was at 3:30pm, I was not seen until 5:20, this was my first dental appointment for my 19 month old son we noticed bottle rot and wanted to know next steps, the provider which we waited for, for 2 hours took 3 seconds told us he had cavities and we had to pry information from him, he said he needs a GA (we have no idea what a GA is or what that means) he then just walks away, he doesn't tell us we are done, doesn't provide anymore information, the information we did get which was he needs a GA was only given after asking several times, after he walks away, we don't know if we are done or what to do next, the other office staff then helped us saying that's all for now and we got a better explanation from the front office staff who told us this is not the usual doctor and the usual doctor is on vacation, she did apologize for the inconvenience and explained what next steps may be and helped us set up an appointment with the actual doctor when he gets back. I would like to give the next doctor a chance, but I think leaving this interim-doctor there will really slow down business if not destroy your credibility please do better in choosing interim providers

I love this Dentistry. Everyone that works here is amazing and thorough! We had Steven Hanson cleaning our teeth and he was THE ABSOLUTE BEST! He had me and my daughter giggling the whole time.

They don't answer the phone, and when you are finally able to get an appointment, they will cancel it without your notice. I took the day off, because I had to be seen for toothpain- I called MORNING OF just to confirm the scheduled time, and was informed my appointment had been CANCELED. NOBODY TOLD ME. I HAD TAKEN THE DAY OFF FROM WORK. "Do you want to reschedule?" No, absolutely not. If you have a phone number, I should not have to go up there in person to talk to a human that's not from an answering service, and if something popped up that requires you to cancel my appointment, common hunan decency dictates, that you let your patients KNOW. There is no excuse for this kind of unprofessional behavior. If you have to print your appointment schedules in advance with contact information in case of emergency regarding system failure or what have you, so be it. I don't care. Absolutely ridiculous. Will actively refer people AWAY from this practice from here on out.

Terrible experience. Canceled my appointment with no notice, and I was told three different stories by three different representatives as to why. One told me I failed to confirm the appointment, one said I had two appointments at different locations, and one simply told me that the office had canceled it and they couldn't tell me why. Horrific location, and they can't even get their stories straight internally before approaching us. Will never bring my children here.