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(757) 208-3481

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  3. /Norfolk Orthodontists
  4. /LWSS Family Dentistry - Norfolk
Accepting new patients

LWSS Family Dentistry - Norfolk

LWSS Family Dentistry - Norfolk provides orthodontic care in Norfolk, VA, serving patients of all ages seeking treatment for alignment and bite concerns.

300 E Little Creek Rd, Norfolk, VA 23505
4.7(669 reviews)
Call Now(757) 208-3481WebsiteDirections

About LWSS Family Dentistry - Norfolk

Dr. Marcou's team pairs same-day scheduling flexibility with calm, anxiety-friendly touches like glitter lamps and small pillows during cleanings.

LWSS Family Dentistry - Norfolk is a general dental practice that also offers traditional braces for patients seeking orthodontic treatment. Reviews often mention Dr. Marcou and colleagues explaining treatment plans and costs before starting work, and many note short wait times with same-day or next-day appointments available even on a busy schedule. Anxious patients and young children in particular are mentioned as receiving extra comfort measures, from distraction techniques to calming room setups.

Summary of 201 patient reviews, June 2025–September 2026, updated September 2026

LWSS Family Dentistry - Norfolk provides orthodontic care in Norfolk, VA, serving patients of all ages seeking treatment for alignment and bite concerns.

The practice offers online booking for patient convenience. The office accepts multiple major insurance plans and works with patients to explore payment options and financing. Payment plans are available to accommodate different budgets, and the practice staff assists patients in understanding their coverage and out-of-pocket costs before beginning treatment. With a 4.7 rating based on 669 Google reviews, LWSS Family Dentistry - Norfolk maintains an established presence in the Norfolk community. The practice accepts insurance and provides financial flexibility through structured payment arrangements, allowing patients to access orthodontic services without immediate full payment. Patients in Norfolk, VA, can schedule appointments through the online booking system. As orthodontic needs vary by individual, a consultation is necessary to determine appropriate treatment options and create a personalized care plan.

Treatments offered

Traditional BracesTraditional Braces
GuidesAdult braces cost guide →Payment options & financing →

Who They Treat

LWSS Family Dentistry - Norfolk provides orthodontic treatment for the following age groups:

Adults
Ages 18+

Insurance accepted

15 plans listed
ADI/DentaquestAetnaBlue Cross Blue ShieldCareingtonCignaDelta DentalDentaquestDenteMax
Accepts multiple major insurance plans. Will work with patients to explore payment options and financing.

What patients say

Latest review 6 weeks ago

What patients praise

  • Reviewers note same-day or next-day appointments and pre-booking of future cleanings before patients even leave the office.
  • Anxious patients describe little discomfort during cleanings along with small comforts like pillows and a glitter lamp to ease nerves.
  • Dentists are described as walking through costs and insurance coverage before treatment begins.

Things to know

  • A few reviews describe rushed or overwhelmed newer dentists and inconsistent front-desk interactions since some original staff left.
  • A few reviews mention responsiveness issues, including missed follow-up calls and difficulty reaching the office for emergencies.

Who it suits

  • Anxious or nervous patients

Doctors patients mention

  • Dr. Marcou · 8 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
106 reviews
averaging 4.8★
Last 12 months
382 reviews
averaging 4.8★
Owner replies
90% of reviews
typically within 18 days
Reviews per month
60
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20240
Oct 20240
Nov 20240
Dec 20240
Jan 20250
Feb 20250
Mar 20250
Apr 202520
May 202518
Jun 202519
Jul 202520
Aug 202522
Sep 202529
Oct 202529
Nov 202523
Dec 202524
Jan 202633
Feb 202631
Mar 202628
Apr 202633
May 202635
Jun 202633
Jul 202660
Aug 202624
Sep 202619
Average rating by year
  • 20254.8
  • 20264.8
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff37 / 3
  • The dentist23 / 4
  • Gentle, comfortable care24 / 1
  • Scheduling & wait times21 / 3
  • Clear explanations18 / 1
  • Cost, insurance & financing10 / 1
  • Treatment results7 / 1
  • Office & technology7 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff373
The dentist234
Gentle, comfortable care241
Scheduling & wait times213
Clear explanations181
Cost, insurance & financing101
Treatment results71
Office & technology71

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Recent reviews from Google

4.7
669 reviews
Nichole Jones
Nichole Jones
2 weeks ago
“

This is a wonderful friendly office. The best tech I have experience with my mother is Ms. Roslyn. She was there to help coach her in getting her denture scan done and being great at her job due to moms condition. The staff and doctors are great too.

Review from Google

Natalie Le
Natalie Le
3 weeks ago
“

The staff is amazing and attentive. My dental hygienist is very thorough. She explains everything to me and answers all my questions in a way that I understand

Review from Google

cortney schulte
cortney schulte
a month ago
“

My daughter and I have been going to see Dr. Remya for several years and she is wonderful. My daughter had so much anxiety about dental work, and Lexi and Dr. Remya were beyond patient and kind. They even put KPop Demon Hunter on the tv to make her feel more comfortable. I'm so thankful for them and how much they went above and beyond today.

Review from Google

Catherine Jones
Catherine Jones
2 months ago
“

Service has definitely declined in the last year. Business seems to be in need of personnel that are more experienced, such as with quotes and following thru. . Do you send texts to let customers know when their appointments are? Also, ya’ll seem to be in need of extra dentists. Back when original doctors were still there, things were great. The dentists there now seem overwhelmed and in a hurry when they are with you.. Hope yall get more help

Review from Google

Russell Gatling
Russell Gatling
2 months ago
“

LWSS as a wonderful practice! I go to the office on Little Creek Road. As soon as you enter, you are greeted by receptionists who are professional and kind. I mentioned both because in the midst of being professional, they treat you like you a member of the family. The dental hygienist(s) (I hope I’m using the correct terminology.) and the dentists are the same way. They are knowledgeable, friendly, gentle, and they make you feel comfortable when you sit in the chair. I don’t know much about the other LWSS offices, but I would recommend the practice on Little Creek Rd. to anyone looking for a good dental office.

Review from Google

Read all 669 reviews on Google →

Questions about this practice

What orthodontic treatments does LWSS Family Dentistry - Norfolk offer?+
LWSS Family Dentistry - Norfolk offers: Traditional Braces.
Does LWSS Family Dentistry - Norfolk accept dental insurance?+
LWSS Family Dentistry - Norfolk accepts ADI/Dentaquest, Aetna, Blue Cross Blue Shield, Careington, Cigna, and others.
Is LWSS Family Dentistry - Norfolk accepting new patients?+
LWSS Family Dentistry - Norfolk is currently welcoming new patients in Norfolk, VA. Call (757) 208-3481 to schedule.
Where is LWSS Family Dentistry - Norfolk located?+
LWSS Family Dentistry - Norfolk is located at 300 E Little Creek Rd. Get directions: https://maps.google.com/?cid=5072374987261564788&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for LWSS Family Dentistry - Norfolk?+
LWSS Family Dentistry - Norfolk office hours: Mon 7:30 AM–5:30 PM, Tue 7:30 AM–5:30 PM, Wed 7:30 AM–5:30 PM, Thu 7:30 AM–5:30 PM, Fri 7:30 AM–2:30 PM, Sat Closed–Closed, Sun Closed–Closed.
Does LWSS Family Dentistry - Norfolk offer payment plans?+
Yes, LWSS Family Dentistry - Norfolk offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for LWSS Family Dentistry - Norfolk?+
LWSS Family Dentistry - Norfolk has a 4.7-star rating based on 669 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
300 E Little Creek Rd
Norfolk, VA 23505
Get Directions
(757) 208-3481
lwssnorfolk.com/
Open in Google Maps
Accepting new patients
Payment Plans Available
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:30 AM – 5:30 PM
Tue7:30 AM – 5:30 PM
Wed7:30 AM – 5:30 PM
Thu7:30 AM – 5:30 PM
Fri7:30 AM – 2:30 PM
SatClosed
SunClosed

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Back to Norfolk Orthodontists

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View all Norfolk orthodontists →
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