Tap to connect directly with this practice
Creston Dental & Braces in Columbia, SC, provides orthodontic care for children, teens, and adults seeking treatment options to improve dental alignment.
About Creston Dental & Braces
Dr. Xi Chen is credited with walking families through multi-year braces treatment, with siblings often finishing with noticeably straighter teeth.
Creston Dental & Braces offers traditional braces, clear aligners, early treatment, and retainers, and many reviews focus on multi-year orthodontic cases involving several siblings at once. Reviewers often describe visible improvement after about two years of braces, and Dr. Xi Chen is specifically noted for going over treatment plans and paperwork before starting care. The practice is also described as accepting Medicaid and insurance, with some families reporting braces completed at no out-of-pocket cost. Alongside this, a number of reviews raise concerns about front-desk interactions and scheduling that run counter to the smoother experiences other reviewers describe.
Summary of 200 patient reviews, August 2024–September 2026, updated September 2026
Creston Dental & Braces in Columbia, SC, provides orthodontic care for children, teens, and adults seeking treatment options to improve dental alignment.
The practice employs a team of seven orthodontists: Dr. Dale Mayfield, Dr. Allyson Sheffield, Dr. Eric Vieth, Dr. Xi Chen, Dr. Eduardo Garcia, Dr. Thomas Hendley, and Dr. Joshua Hyatt. The practice offers early treatment for younger patients, addressing developmental concerns before permanent teeth fully emerge. This interceptive approach can simplify later orthodontic needs in some cases. Creston Dental & Braces accepts insurance and Medicaid, expanding access to orthodontic care for families with varying coverage types. Payment plans are available for patients managing treatment costs over time, and the practice accepts CareCredit financing. A free consultation allows prospective patients to discuss treatment needs and financial options before committing to care. The practice offers weekend hours and online booking to accommodate scheduling preferences. Services are available in English and Spanish, supporting communication with Columbia's diverse patient population. Creston Dental & Braces has received a 4.2 rating from 776 Google reviews, reflecting patient feedback on their experiences. Patients in the Columbia area considering orthodontic treatment should schedule a consultation to determine which services align with their specific dental needs and goals.
Treatments offered
Who They Treat
Creston Dental & Braces provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Dale Mayfield
NPI verified · no bio or photo on file
Dr. Eric Vieth, DDS
NPI verified · no bio or photo on file
Dr. Eduardo Garcia
NPI verified · no bio or photo on file
Dr. Xi Chen
NPI verified · no bio or photo on file
Dr. Joshua Hyatt
NPI verified · no bio or photo on file
Dr. Allyson Sheffield, DDS
NPI verified · no bio or photo on file
Dr. Thomas Hendley
NPI verified · no bio or photo on file
Insurance accepted
18 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 2 |
| Jan 2024 | 1 |
| Feb 2024 | 3 |
| Mar 2024 | 1 |
| Apr 2024 | 6 |
| May 2024 | 24 |
| Jun 2024 | 14 |
| Jul 2024 | 18 |
| Aug 2024 | 21 |
| Sep 2024 | 18 |
| Oct 2024 | 26 |
| Nov 2024 | 13 |
| Dec 2024 | 16 |
| Jan 2025 | 17 |
| Feb 2025 | 9 |
| Mar 2025 | 17 |
| Apr 2025 | 9 |
| May 2025 | 17 |
| Jun 2025 | 11 |
| Jul 2025 | 13 |
| Aug 2025 | 22 |
| Sep 2025 | 22 |
| Oct 2025 | 17 |
| Nov 2025 | 14 |
| Dec 2025 | 18 |
| Jan 2026 | 17 |
| Feb 2026 | 14 |
| Mar 2026 | 13 |
| Apr 2026 | 16 |
| May 2026 | 7 |
| Jun 2026 | 13 |
| Jul 2026 | 9 |
| Aug 2026 | 15 |
| Sep 2026 | 6 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 52 | 18 |
| Great with kids | 40 | 10 |
| The orthodontist | 25 | 14 |
| Scheduling & wait times | 14 | 16 |
| Gentle, comfortable care | 18 | 7 |
| Clear explanations | 11 | 7 |
| Responsiveness | 7 | 10 |
| Treatment results | 11 | 1 |
Recent reviews from Google
The experience at Creston Dental & Braces is always a pleasure to be their. Everyone is always very friendly and helpful.
Creation Dental have a pleasant, professional, very friendly staff. Today the lady that helped take care of my granddaughter was very caring and concerned she called me in the back to address some concern about my granddaughters teeth and I truly appreciated her. Thursday, 02/262026
My 5 year old just received her first crowns and they did a phenomenal job! She did have to go in the papoose, for her safety because when she seen that needle she wasn’t having it. However, after that, she stayed calm cool and collected because Dr Sheffield and her assistant were kind, patient, and understanding. The service was quick and easy. 10/10 Recommend!
Hi, i don't know where to start.. the nurses and front desk workers are absolutely amazing. The time wait is good as well; Ive never had to wait long at all.. I give everything 5🌟. the only change id make is more toys or games out front for the kids or something.. But besides the toys and kids thing, i think it is absolutely a 🌟🌟🌟🌟🌟 dentist.
My daughter was a patient at this practice for two years, and most routine visits were quick. The dental assistants were always friendly and did a great job cleaning her teeth. Unfortunately, our experience changed when my 4-year-old needed her first filling. The dentist applied numbing gel but appeared to proceed with the injection almost immediately. My daughter cried out in pain, and instead of offering reassurance or comfort, the dentist told her that she could not continue the procedure if she was crying. As a parent, I found this response lacking compassion, especially for a young child experiencing her first dental procedure. When I stood up to comfort my daughter and help calm her down, the dentist repeatedly instructed me to remain seated, despite the fact that my daughter stopped crying once I reassured her. The entire interaction felt dismissive and insensitive. After reading other reviews, I realized that similar concerns have been raised by others. Because of this experience, we will not be returning. The dental assistants were wonderful, but the dentist's bedside manner fell far short of what I expect in a pediatric setting.
Questions about this practice
Other Creston Dental & Braces locations
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Columbia
Within 2 miles
GoClear Orthodontics
4.9 · (140) · Columbia
✓ Board certified · Free consult
Tompkins Orthodontics
4.9 · (186) · Columbia · 1.3 mi
✓ Board certified · AAO member
Green Orthodontics
4.9 · (200) · Columbia · 2 mi
✓ AAO member · Free consult