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  3. /Hartford Orthodontists
  4. /Sutton Dental & Braces
Accepting new patients

Sutton Dental & Braces

Sutton Dental Group is a family-friendly dental practice in Hartford, CT serving patients of all ages from infants to seniors.

1888 Main St, Hartford, CT 06120
3.9(279 reviews)
Call Now(860) 846-3893Book OnlineWebsiteDirections

About Sutton Dental & Braces

Adult patients show up here more than at most pediatric-focused offices, though many reviews cite long waits and trouble reaching the office by phone.

Sutton Dental & Braces is a pediatric dental practice that also offers traditional braces, clear aligners, early treatment, and retainers, and it draws a notable share of adult patients alongside families with young children. Many reviews describe frequent appointment cancellations, double-booking, and waits of an hour or more, along with difficulty getting the office to answer calls or follow up after a procedure. On the positive side, reviewers often mention thorough cleanings and a clean, modern-feeling office, and some describe extraction visits where staff repeated numbing checks to keep patients at ease.

Summary of 173 patient reviews, February 2019–September 2026, updated September 2026

Sutton Dental Group is a family-friendly dental practice in Hartford, CT serving patients of all ages from infants to seniors.

They offer general dentistry, children's dentistry, oral surgery, and orthodontic services including braces. The practice accepts Medicaid, most commercial insurance plans, and offers flexible payment options.

Treatments offered

Early TreatmentEarly TreatmentClear AlignersClear AlignersTraditional BracesTraditional BracesRetainersRetainers
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Sutton Dental & Braces provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Jane Whang, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Stephanie Stoddart

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Akousa Adzenyah

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Saima Khan, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Lillian Lwanga, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

16 plans listed
AetnaBlue Cross Blue ShieldCarecreditCareingtonCHIP (Children's Health)CignaCt Husky HealthDelta Dental
Sutton Dental & Braces accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 6 weeks ago

What patients praise

  • Some reviews describe extraction visits where staff checked numbing repeatedly to keep patients comfortable.
  • Cleanings are often described as thorough, with patients noting their teeth felt especially clean afterward.
  • The office itself is frequently described as clean and modern.

Things to know

  • Many reviews describe frequent same-day cancellations, double-booking, and waits of an hour or more past the scheduled time.
  • A number of reviews report trouble reaching the office by phone and slow or missing follow-up after appointments.

Who it suits

  • Adults seeking routine dental care
  • Families with young children

Orthodontic care in reviews

The small number of reviews touching on orthodontic treatment describe mixed experiences, including a dispute over braces some felt were unnecessary and adjustment appointments delayed for months due to staffing issues.

Last 90 days
16 reviews
averaging 3.4★
Last 12 months
98 reviews
averaging 4.2★
Owner replies
82% of reviews
Reviews per month
13
Oct 2023Sep 2026
Reviews per month
Oct 20231
Nov 20230
Dec 20231
Jan 20242
Feb 20240
Mar 20241
Apr 20240
May 202410
Jun 202411
Jul 202412
Aug 20249
Sep 20245
Oct 202410
Nov 20249
Dec 20247
Jan 20258
Feb 20253
Mar 202510
Apr 20259
May 20257
Jun 20256
Jul 202512
Aug 202511
Sep 202512
Oct 202511
Nov 202510
Dec 202513
Jan 202611
Feb 20265
Mar 20268
Apr 20266
May 20265
Jun 202612
Jul 20261
Aug 20267
Sep 20267
Star ratings
  • 5★208
  • 4★26
  • 3★8
  • 2★12
  • 1★63
Average rating by year
  • 20185.0
  • 20194.4
  • 20205.0
  • 20212.0
  • 20221.0
  • 20232.6
  • 20243.8
  • 20254.1
  • 20264.1
1★5★
Treatments patients mention
  • Braces4
What patients talk about
PraiseCriticism
  • Friendly staff54 / 17
  • Scheduling & wait times5 / 39
  • The dentist21 / 11
  • Great with kids9 / 7
  • Responsiveness1 / 15
  • Gentle, comfortable care10 / 3
  • Treatment results9 / 1
  • Cost, insurance & financing2 / 9
What patients talk about
ThemePraiseCriticism
Friendly staff5417
Scheduling & wait times539
The dentist2111
Great with kids97
Responsiveness115
Gentle, comfortable care103
Treatment results91
Cost, insurance & financing29

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Recent reviews from Google

3.9
279 reviews
sarah brathwaite
sarah brathwaite
a month ago
“

Made me feel comfortable and let me know the procedures that need to be done. Very satisfy

Review from Google

Nikia Edwards
Nikia Edwards
Edited 2 months ago
“

As of July 1st, I’ve asked to be removed from the call list. I’m sick and tired of making appointments that are canceled on the same day, repeatedly. And I’m also sick and tired of Sutton Dental calling my phone at 8 am every friggin morning. It’s sad that you can’t get services in the area in which you live. When I drive 30 minutes out I’m serviced with a smile and not given the run around. Shut the business down!!! 🤬

Review from Google

Mercedes Gomes
Mercedes Gomes
2 months ago
“

Worse dentist ever, shut this place down. They constantly reschedule you without informing you, nobody is there to answer the phone. Your at whim for whenever they decide to call you and reschedule. They dont check paperwork they have you fill out besides your name. Do yourself a favor and pay to go to a real dentist. These people just want your state insurance to pay them for doing nothing. I hope they get shut down TODAY. Absolute circus of a business. 0 stars

Review from Google

Alexx Chambers
Alexx Chambers
3 months ago
“

The dental care here is good, but the front‑desk experience has gone downhill. The previous young lady who worked the desk was great, and they need to bring someone like her back. The issue is the manager who keeps covering the front desk. I’m not questioning his role, but he is not personable, not welcoming, and always seems irritated…even when you’re just saying good morning. He talks at you, not to you, and the passive‑aggressive attitude makes every visit uncomfortable. He also answers questions on behalf of the dentist instead of actually checking with the doctor, which is unprofessional. For people who already have dental anxiety, this is the last thing you want to walk into before a root canal, filling, extraction, etc. His attitude makes the whole experience worse. If he’s the manager, fine …let him manage from his office. But he should not be the first person patients have to deal with. Hire someone who can actually greet people with basic courtesy.

Review from Google

PaTria Thompson
PaTria Thompson
3 months ago
“

Great place very polite and patient with me thanks

Review from Google

Read all 279 reviews on Google →

Questions about this practice

What orthodontic treatments does Sutton Dental & Braces offer?+
Sutton Dental & Braces offers: Early Treatment, Clear Aligners, Traditional Braces, Retainers.
Does Sutton Dental & Braces accept dental insurance?+
Sutton Dental & Braces accepts Aetna, Blue Cross Blue Shield, Carecredit, Careington, CHIP (Children's Health), and others.
Does Sutton Dental & Braces offer free consultations?+
Yes, Sutton Dental & Braces offers a free initial orthodontic consultation. Call (860) 846-3893 or book online to schedule.
Is Sutton Dental & Braces accepting new patients?+
Sutton Dental & Braces is currently welcoming new patients in Hartford, CT. Call (860) 846-3893 or book online to schedule.
Where is Sutton Dental & Braces located?+
Sutton Dental & Braces is located at 1888 Main St. Get directions: https://maps.google.com/?cid=11044932172886217098&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Sutton Dental & Braces?+
Sutton Dental & Braces office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Sutton Dental & Braces offer payment plans?+
Yes, Sutton Dental & Braces offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Sutton Dental & Braces?+
Sutton Dental & Braces is staffed by Dr. Jane Whang, Dr. Stephanie Stoddart, Dr. Akousa Adzenyah, Dr. Saima Khan, Dr. Lillian Lwanga.
What is the patient rating for Sutton Dental & Braces?+
Sutton Dental & Braces has a 3.9-star rating based on 279 patient reviews on Google.
How long has Sutton Dental & Braces been in practice?+
Sutton Dental & Braces has been providing orthodontic care since 2010, serving the Hartford, CT community for over 16 years.

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Research with AI

ChatGPTPerplexityClaude
1888 Main St
Hartford, CT 06120
Get Directions
(860) 846-3893
suttondentalgroup.com/locations/hartford-ct
Book Online
contactsutton@suttondentalgroup.com
Open in Google Maps
Accepting new patients
Est. 2010
Free Consultation
Payment Plans Available
Weekend Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

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