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Western Dental is a general dentistry and orthodontic practice in Oakland, CA offering traditional braces, clear braces, and aligners for patients of all ages.
About Western Dental & Orthodontics
Braces cases here often pass through several different orthodontists over the course of treatment, with long waits and billing disputes reported along the way.
Western Dental & Orthodontics is a general dental practice in Oakland that also offers braces, clear aligners, early treatment, and retainers. Braces come up more often in reviews than at a typical office, but several describe being seen by a different orthodontist at nearly every visit, wires placed incorrectly, or work left unfinished while billing continued. Many reviews do praise the dentists as gentle and thorough, including bilingual front-desk staff who help patients sort out insurance paperwork. Scheduling is a recurring sore point, with patients reporting hours-long waits and appointments rescheduled without notice.
Summary of 207 patient reviews, April 2019–September 2026, updated September 2026
Western Dental is a general dentistry and orthodontic practice in Oakland, CA offering traditional braces, clear braces, and aligners for patients of all ages.
They provide affordable, personalized orthodontic care with flexible financing options and accept most insurance plans including Medicaid and Medi-Cal.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
MELANIE LEE SETO, DDS
NPI verified · no bio or photo on file
Insurance accepted
33 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Doctors patients mention
Orthodontic care in reviews
Orthodontic reviews here describe inconsistent care, including being seen by a different orthodontist at nearly every visit, wires placed incorrectly, and braces work left unfinished while billing continued around $4,000 in cost.
| Oct 2023 | 5 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 1 |
| Jan 2024 | 8 |
| Feb 2024 | 10 |
| Mar 2024 | 4 |
| Apr 2024 | 4 |
| May 2024 | 2 |
| Jun 2024 | 7 |
| Jul 2024 | 6 |
| Aug 2024 | 13 |
| Sep 2024 | 12 |
| Oct 2024 | 14 |
| Nov 2024 | 8 |
| Dec 2024 | 8 |
| Jan 2025 | 8 |
| Feb 2025 | 6 |
| Mar 2025 | 16 |
| Apr 2025 | 12 |
| May 2025 | 7 |
| Jun 2025 | 9 |
| Jul 2025 | 15 |
| Aug 2025 | 4 |
| Sep 2025 | 8 |
| Oct 2025 | 3 |
| Nov 2025 | 6 |
| Dec 2025 | 6 |
| Jan 2026 | 10 |
| Feb 2026 | 16 |
| Mar 2026 | 4 |
| Apr 2026 | 7 |
| May 2026 | 14 |
| Jun 2026 | 11 |
| Jul 2026 | 10 |
| Aug 2026 | 10 |
| Sep 2026 | 9 |
| Theme | Praise | Criticism |
|---|---|---|
| Scheduling & wait times | 5 | 57 |
| Friendly staff | 48 | 12 |
| The dentist | 30 | 8 |
| Cost, insurance & financing | 6 | 24 |
| Responsiveness | 2 | 18 |
| Clear explanations | 10 | 4 |
| Gentle, comfortable care | 10 | 4 |
| Office & technology | 5 | 7 |
Recent reviews from Google
If this is your first time dealing with this office, be prepared for the possibility of wasting your time and making a trip for nothing. A simple courtesy call could have prevented all of this frustration. This was my first time dealing with this office, and I showed up on time only to be told my appointment had been moved because the technician had an emergency and had to leave. Instead of notifying me beforehand, the first thing I was asked was, “Would you like to reschedule for Friday or Saturday?” Well, this is an emergency to me too. That’s exactly why I came in to be seen by a dentist in the first place. There were no phone calls, no emails, no text messages, and no follow-up to let me know my appointment had changed. The front desk staff showed some of the worst communication I’ve experienced at a dental office.
I wana thank copixie for all the help she does to maintain the clinic going. She always has a smile on her face and she is very welcoming. Thank you!
It’s always a pleasure walking in to see such great personal (copixie) . Im treated with respect and they always answer all my questions. Highly recommend my family and friends. Only down fall is the WAIT IS long. Time is set for a certain hour and I don’t get seen until 1 hour in a half later. Great full because y’all open on Saturdays but i would like to see more providers and DA as well. Thank you for your service.
Complete waste of my time. Unprofessional in that they keep overbooking more patients than they have capacity for. You will end up waiting for hours and hours before they can even see you. Would definitely not recommend.
Everyone do an amazing job my doctor, dr. Sara sanjari was patient the whole way and worked with me throughout the full process. She was the best dentist I have ever worked with thank you to her. Her assistant Mrs. Mandisa was wonderful and a great assistant she did a great job as well. Thank you to copixie as well for working with me even tho I had a lot of work and not a lot of time, she fit me in where she could and called to communicate any issues that arose. Loved my experience here and would definitely recommend.
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