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Western Dental & Orthodontics in Riverside, CA, provides orthodontic care for children and adults seeking alignment correction and related treatments.
About Western Dental & Orthodontics
Dr. Hameed's gentle extractions and thorough explanations reassure anxious patients and families juggling multiple kids in braces, though scheduling and billing surprises come up often.
At Western Dental & Orthodontics, Dr. Hameed is often singled out for gentle extractions and clear breakdowns of treatment options, while assistants are noted for checking in frequently to ease nervous patients through X-rays and braces adjustments. The office itself is described as clean and modern, with equipment reviewers say is continually updated. Staff are generally warm with patients, and many reviews mention costs and insurance being explained before work begins, though a fair number of reviewers describe long waits past scheduled times and confusion over billing.
Summary of 200 patient reviews, November 2023–September 2026, updated September 2026
Western Dental & Orthodontics in Riverside, CA, provides orthodontic care for children and adults seeking alignment correction and related treatments.
The practice operates as a Riverside orthodontist with extended accessibility options to accommodate varied patient schedules. The practice offers orthodontic services that address common alignment concerns, though specific treatment modalities were not detailed in available records. Patients can schedule appointments through an online booking system, with evening and weekend hours available for those balancing work or school commitments. Spanish-speaking staff members are available to assist patients who prefer consultation and care in that language. This bilingual capability supports the diverse population in the Riverside area. Western Dental & Orthodontics accepts dental insurance plans and Medicaid, expanding access for patients with government-assisted coverage. Multiple payment options are available, including in-house financing arrangements and CareCredit for those who qualify. The practice offers complimentary initial consultations, allowing prospective patients to discuss their orthodontic concerns and explore treatment possibilities without financial commitment. With a Google rating of 4.5 based on 952 reviews, the practice maintains an established presence in the Riverside community. Patients from surrounding areas of Southern California also access services at this location. Individual treatment recommendations require an in-person evaluation to assess specific orthodontic needs and determine appropriate care options.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Alan Yee, D.M.D.
NPI verified · no bio or photo on file
Insurance accepted
34 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
| Oct 2023 | 9 |
|---|---|
| Nov 2023 | 9 |
| Dec 2023 | 7 |
| Jan 2024 | 5 |
| Feb 2024 | 3 |
| Mar 2024 | 3 |
| Apr 2024 | 4 |
| May 2024 | 8 |
| Jun 2024 | 2 |
| Jul 2024 | 9 |
| Aug 2024 | 3 |
| Sep 2024 | 5 |
| Oct 2024 | 13 |
| Nov 2024 | 1 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 5 |
| Mar 2025 | 8 |
| Apr 2025 | 3 |
| May 2025 | 1 |
| Jun 2025 | 4 |
| Jul 2025 | 2 |
| Aug 2025 | 2 |
| Sep 2025 | 1 |
| Oct 2025 | 2 |
| Nov 2025 | 9 |
| Dec 2025 | 6 |
| Jan 2026 | 6 |
| Feb 2026 | 21 |
| Mar 2026 | 33 |
| Apr 2026 | 12 |
| May 2026 | 24 |
| Jun 2026 | 8 |
| Jul 2026 | 13 |
| Aug 2026 | 8 |
| Sep 2026 | 2 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 60 | 12 |
| Scheduling & wait times | 5 | 31 |
| The orthodontist | 25 | 8 |
| Clear explanations | 25 | 4 |
| Gentle, comfortable care | 26 | 2 |
| Cost, insurance & financing | 7 | 15 |
| Great with kids | 13 | 7 |
| Office & technology | 13 | 0 |
Recent reviews from Google
If I could give 100 stars I would! Doctor Andrew’s is so amazingly kind, knowledgeable and an incredible problem solver! And Anna is so lovely, considerate and informative! I had an amazing experience and I was there for a root canal (which should tell you how not amazing it should have been) my experience here has made me not so afraid of all the work I need and the compassion from the entire office has helped me not feel so ashamed to get back on track with my dental health! Will be recommending to friends and family and will be back for more work and care! Thank you so much I’m very appreciative!
Horrible experience. I scheduled 4 returning appointments. They call me the day OF the appointments to tell me they can only see two of us because they don’t have time to see us all. Fine whatever, I show up and they xray my two minor children, I wasn’t allowed to accompany them which is so strange being that they are minors but okay….Next thing you know after their X-rays and they get put in a room i get called back up to the receptionist and they tell me my kids are due for a cleaning but they can’t do it at their appointments because the doctor doesn’t have time..ridiculous When I tell you they will text you, email and snail mail reminder cards to schedule like crazy and then when you finally do schedule they never complete their work on the same day it’s so frustrating. We will unfortunately be completing the cleaning but I will not be returning after that, I do not recommend this business whatsoever . Try FRIENDLY dentistry on 3rd street in Riverside they are family owned and have the absolute best time management and are very considerate.
I visited this office due to pain on both sides of my mouth. As I am pregnant, the team took all necessary precautions to ensure the safety of my baby, which I greatly appreciated. The staff was professional, friendly, and attentive throughout my visit. After taking X-rays, they determined that both of my upper wisdom teeth were broken and proceeded with their removal. The procedure was handled efficiently, and my pain has since been completely resolved. I would highly recommend this office to others.
I don’t always look forward to getting my braces tightened, but Kim made my experience completely comfortable and dare I say, enjoyable. I’m hoping to get her again for my next visit. Thank you, Kim!
Christian and Kim A are absolutely wonderful. I’m glad that they work so quickly and efficiently but I’m sad about the short visits. Thank you for taking good care of me and my husband.
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