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Western Dental offers orthodontic services including traditional metal braces, clear braces, and clear aligners for patients of all ages.
About Western Dental & Orthodontics
Braces make up a large share of visits here, with reviews split between calming care from Dr. Kaur and long treatment delays.
Western Dental & Orthodontics is a general dental practice that also offers traditional braces, clear aligners, early treatment and retainers, and braces cases show up in reviews far more than at a typical dental office. Doctors, including Dr. Kaur, are often called calm and reassuring with anxious patients, and staff get credit for walking families through treatment phases, insurance, and financing. At the same time, a good number of visits are marked by long waits, repeated scheduling problems, and braces treatment stretching on for years longer than expected.
Summary of 215 patient reviews, June 2017–September 2026, updated September 2026
Western Dental offers orthodontic services including traditional metal braces, clear braces, and clear aligners for patients of all ages.
They provide personalized treatment plans supervised by board-certified orthodontists, along with flexible financing options and acceptance of most insurance plans including Medicaid and Medi-Cal.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
JONJEI KU, DDS
NPI verified · no bio or photo on file
Insurance accepted
35 plans listedWhat patients say
Latest review 5 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews about braces mention staff helping families work out affordable payment plans and, in some cases, same-day starts after a consultation. Others describe treatment stretching on for years due to scheduling gaps and an orthodontist not consistently available at appointments.
| Oct 2023 | 7 |
|---|---|
| Nov 2023 | 7 |
| Dec 2023 | 3 |
| Jan 2024 | 4 |
| Feb 2024 | 6 |
| Mar 2024 | 11 |
| Apr 2024 | 4 |
| May 2024 | 7 |
| Jun 2024 | 3 |
| Jul 2024 | 5 |
| Aug 2024 | 8 |
| Sep 2024 | 22 |
| Oct 2024 | 11 |
| Nov 2024 | 5 |
| Dec 2024 | 2 |
| Jan 2025 | 5 |
| Feb 2025 | 3 |
| Mar 2025 | 4 |
| Apr 2025 | 6 |
| May 2025 | 2 |
| Jun 2025 | 2 |
| Jul 2025 | 1 |
| Aug 2025 | 4 |
| Sep 2025 | 1 |
| Oct 2025 | 6 |
| Nov 2025 | 4 |
| Dec 2025 | 2 |
| Jan 2026 | 0 |
| Feb 2026 | 9 |
| Mar 2026 | 3 |
| Apr 2026 | 5 |
| May 2026 | 3 |
| Jun 2026 | 3 |
| Jul 2026 | 3 |
| Aug 2026 | 4 |
| Sep 2026 | 2 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 41 | 17 |
| Scheduling & wait times | 12 | 39 |
| The dentist | 32 | 11 |
| Gentle, comfortable care | 19 | 5 |
| Clear explanations | 18 | 3 |
| Cost, insurance & financing | 8 | 10 |
| Responsiveness | 4 | 13 |
| Treatment timeline | 2 | 13 |
Recent reviews from Google
Western dental gave my mom false hope she’s been dealing with bad tooth pain for months now she found this place called to make an appointment and she asked specifically if they have an oral surgeon. They said they do and even online it shows that they do that’s what she needed to get the right work that’s needed for no more pain. So she walked in with high hopes thinking she’s finally gonna be with no pain just for them to tell her that there is no oral surgeon, but my mom make sure Before hand to call and double check to make sure there was and they said yes So overall, this place needs to get Their facts right before they give false hope to customers My mom walked out crying still dealing with bad pain.
Great service from start to finish! Everyone at Western Dental was welcoming and helpful. The team was knowledgeable, and they made the entire appointment stress-free. I really appreciated how well they communicated my treatment options. I would definitely come back and recommend this office to family and friends.
It has been 4/5 times you guys cancelled mine and my husband appointment , may we know the reason , r u guys kidding , what’s going on here , if u r not at the clinic at least give us a call or a text msg that way we can figure out our routine, its not fear (Dr Haider )
Cherry and Dr Kaur did an amazing job at helping with my fillings and were super accommodating and nice!
This is absolutely ridiculous they were running 20 minutes late to get me into x-rays not too bad but now I've sat in a chair for an hour and no one's even acknowledge me. This is absolutely the worst dentist office I've ever been to. On a side note I went to use the bathroom before I left and it stinks so bad I couldn't breathe in there.
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