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Western Dental is a general dentistry and orthodontic practice in Anaheim, CA offering traditional braces, clear braces, and aligners for patients of all ages.
About Western Dental & Orthodontics
A high volume of braces cases here comes with frequent mentions of gentle adjustments and satisfying results, though scheduling and billing complaints recur.
This orthodontic practice handles a high volume of braces cases, and reviews often describe adjustments, wire changes, and bracket repairs as routine and well managed. Several reviews mention that staff ease nervous patients through the process and that finished results, from straight teeth to comfortable extractions, left patients pleased. At the same time, a number of reviews describe long waits, appointment mix-ups, and billing disputes over financing or insurance charges.
Summary of 200 patient reviews, March 2021–September 2026, updated September 2026
Western Dental is a general dentistry and orthodontic practice in Anaheim, CA offering traditional braces, clear braces, and aligners for patients of all ages.
They accept most insurance plans including Medicaid and Medi-Cal, and provide flexible financing options.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. DARRYL ANTHONY CAESAR --, DDS
NPI verified · no bio or photo on file
Dr. JUN LUE LE, DMD
NPI verified · no bio or photo on file
Dr. SUSAN KIM --, DMD, MSD
NPI verified · no bio or photo on file
LAM KHANH VUONG, DDS
NPI verified · no bio or photo on file
Insurance accepted
37 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 16 |
| Dec 2023 | 23 |
| Jan 2024 | 19 |
| Feb 2024 | 14 |
| Mar 2024 | 2 |
| Apr 2024 | 0 |
| May 2024 | 2 |
| Jun 2024 | 2 |
| Jul 2024 | 2 |
| Aug 2024 | 2 |
| Sep 2024 | 6 |
| Oct 2024 | 4 |
| Nov 2024 | 3 |
| Dec 2024 | 0 |
| Jan 2025 | 2 |
| Feb 2025 | 1 |
| Mar 2025 | 5 |
| Apr 2025 | 4 |
| May 2025 | 2 |
| Jun 2025 | 0 |
| Jul 2025 | 0 |
| Aug 2025 | 1 |
| Sep 2025 | 1 |
| Oct 2025 | 0 |
| Nov 2025 | 3 |
| Dec 2025 | 2 |
| Jan 2026 | 9 |
| Feb 2026 | 3 |
| Mar 2026 | 2 |
| Apr 2026 | 0 |
| May 2026 | 8 |
| Jun 2026 | 18 |
| Jul 2026 | 2 |
| Aug 2026 | 8 |
| Sep 2026 | 8 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 77 | 16 |
| The orthodontist | 21 | 7 |
| Scheduling & wait times | 3 | 20 |
| Gentle, comfortable care | 18 | 2 |
| Treatment results | 13 | 0 |
| Cost, insurance & financing | 1 | 12 |
| Office & technology | 4 | 7 |
| Responsiveness | 2 | 10 |
Recent reviews from Google
Such great customer service and painless visits ! Highly recommend!!!!
Roxanna ortho was very helpful and super nice, highly recommend as well!
Ortho staff was wonderful. Dental staff was great with the exception of the front desk receptionist who had schedule my dental clean became rude with me when I wanted to schedule it at a later date. I was not explained that the wires needed to removed. Which was why they wanted to clean my teeth that day.
I had a great experience and my teeth are beautiful it was a long two and a half year process with braces but my orthodontist was caring and amazing I was sad when he left but the women who removed my braces did a great job I felt safe and I trusted the staff and I couldn’t be more satisfied
The staff here is very friendly and welcoming, which I truly appreciate. However, I have experienced significant scheduling and wait-time issues during every appointment over the past eight months. Most recently, my 3:45 PM appointment was delayed by 40 minutes, and I noticed other patients who arrived after me being called in first. Because of these delays, I unfortunately lost an hour of work. I highly recommend that management reviews their scheduling system or considers expanding their capacity to better handle the patient volume and respect everyone's time.
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