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Western Dental is a general dentistry and orthodontic practice in Stockton, California, offering traditional braces, clear braces, and aligners for patients of all ages.
About Western Dental & Orthodontics
Braces cases are a mainstay here, with reviews describing a calm, explanatory orthodontist even as many mention long waits and billing mix-ups.
Western Dental & Orthodontics is a general dental practice that also provides braces, clear aligners, retainers, TMJ treatment, and early orthodontic treatment, and braces come up in reviews far more than the practice's other services. Reviews often describe Dr. Burch as calm and gentle, walking through each step before starting a procedure, and several patients with dental anxiety say they felt at ease during appointments. At the same time, a number of reviews describe long waits of two to three hours and confusion over co-pays, insurance charges, and add-on fees, especially around orthodontic treatment.
Summary of 212 patient reviews, August 2019–September 2026, updated September 2026
Western Dental is a general dentistry and orthodontic practice in Stockton, California, offering traditional braces, clear braces, and aligners for patients of all ages.
They provide pediatric dental care, emergency services, and work with most insurance plans including Medi-Cal and Medicaid.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Alan Yee, D.M.D.
NPI verified · no bio or photo on file
Insurance accepted
33 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Doctors patients mention
Orthodontic care in reviews
Orthodontic reviews describe a mixed experience: some patients report braces or expanders placed with little explanation, treatment plans changing across multiple orthodontists over several years, and extra charges for add-ons, while others note gentle handling during difficult procedures and successful multi-year braces journeys.
| Oct 2023 | 7 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 6 |
| Jan 2024 | 4 |
| Feb 2024 | 2 |
| Mar 2024 | 3 |
| Apr 2024 | 2 |
| May 2024 | 2 |
| Jun 2024 | 4 |
| Jul 2024 | 2 |
| Aug 2024 | 3 |
| Sep 2024 | 12 |
| Oct 2024 | 2 |
| Nov 2024 | 2 |
| Dec 2024 | 7 |
| Jan 2025 | 4 |
| Feb 2025 | 5 |
| Mar 2025 | 13 |
| Apr 2025 | 13 |
| May 2025 | 1 |
| Jun 2025 | 2 |
| Jul 2025 | 9 |
| Aug 2025 | 3 |
| Sep 2025 | 2 |
| Oct 2025 | 2 |
| Nov 2025 | 0 |
| Dec 2025 | 2 |
| Jan 2026 | 5 |
| Feb 2026 | 1 |
| Mar 2026 | 3 |
| Apr 2026 | 4 |
| May 2026 | 6 |
| Jun 2026 | 11 |
| Jul 2026 | 5 |
| Aug 2026 | 4 |
| Sep 2026 | 4 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 79 | 24 |
| Scheduling & wait times | 9 | 42 |
| The dentist | 30 | 5 |
| Clear explanations | 22 | 6 |
| Gentle, comfortable care | 23 | 2 |
| Cost, insurance & financing | 5 | 17 |
| Responsiveness | 3 | 12 |
| Treatment results | 6 | 3 |
Recent reviews from Google
My rating is solely for my dental assistant Tiara. She was great explaining to me the process and procedures I am needing to have done. She didn't rush me into doing anything unless I was absolutely ready. Western Dental #185 West Lane/Hammer Lane Stockton
Tiara was GREAT 💯💯💯. she's very professional and attentive to your wants and needs. I'd refer all my family and friends to request her when they go to Western Dental at the West Lane office
Great experience with Tiara! Explained every step of the way!🙂
I called the 800 number and told them what I needed and they connected me to this office. I called the office and explained what I needed, I had two implants and I need my dentures relined they said yes we do that work. I made an appointment and went to that appointment today and when I get there they tell me we don't do that kind of work. You'll have to go somewhere else. What a waste of time especially considering i talked to them on the phone and told him what I specifically needed done and they said yes not a problem come on in. I will never use Western dental again and I highly advise anybody against using them.
Dr Bugatti was great the best didn’t think I could do it but she was so nice and made me feel so comfortable
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