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Accepting new patients

Western Dental & Orthodontics

Western Dental is a general dentistry and orthodontic practice in Stockton, California, offering traditional braces, clear braces, and aligners for patients of all ages.

7860 West Ln, Stockton, CA 95210
3.9(595 reviews)
Call Now(209) 235-0295Book OnlineWebsiteDirections

About Western Dental & Orthodontics

Braces cases are a mainstay here, with reviews describing a calm, explanatory orthodontist even as many mention long waits and billing mix-ups.

Western Dental & Orthodontics is a general dental practice that also provides braces, clear aligners, retainers, TMJ treatment, and early orthodontic treatment, and braces come up in reviews far more than the practice's other services. Reviews often describe Dr. Burch as calm and gentle, walking through each step before starting a procedure, and several patients with dental anxiety say they felt at ease during appointments. At the same time, a number of reviews describe long waits of two to three hours and confusion over co-pays, insurance charges, and add-on fees, especially around orthodontic treatment.

Summary of 212 patient reviews, August 2019–September 2026, updated September 2026

Western Dental is a general dentistry and orthodontic practice in Stockton, California, offering traditional braces, clear braces, and aligners for patients of all ages.

They provide pediatric dental care, emergency services, and work with most insurance plans including Medi-Cal and Medicaid.

Treatments offered

Early TreatmentEarly TreatmentTMJ TreatmentTMJ TreatmentClear AlignersClear AlignersTraditional BracesTraditional BracesRetainersRetainers
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Western Dental & Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Alan Yee, D.M.D.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

33 plans listed
AetnaAmeritasAnthemAssurantAvesisBlue Cross Blue ShieldCignaDelta Dental
Western Dental & Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 weeks ago

What patients praise

  • Dr. Burch is repeatedly described as calm and gentle, explaining procedures such as extractions before beginning treatment.
  • Patients with a history of dental fear or numbing trauma report feeling comfortable and relaxed during visits.
  • Staff are noted for detailing cost, coverage, and X-ray steps clearly before treatment begins.

Things to know

  • Many reviews describe waits of two to four hours despite scheduled appointment times, with some appointments lost, double-booked, or canceled after long delays.
  • A number of reviews describe billing disputes, unexpected charges, and confusion over insurance coverage, including extra fees tied to orthodontic add-ons.

Doctors patients mention

  • Dr. Burch · 3 reviews

Orthodontic care in reviews

Orthodontic reviews describe a mixed experience: some patients report braces or expanders placed with little explanation, treatment plans changing across multiple orthodontists over several years, and extra charges for add-ons, while others note gentle handling during difficult procedures and successful multi-year braces journeys.

Last 90 days
15 reviews
averaging 4.5★
Last 12 months
47 reviews
averaging 4.0★
Owner replies
74% of reviews
Reviews per month
13
Oct 2023Sep 2026
Reviews per month
Oct 20237
Nov 20234
Dec 20236
Jan 20244
Feb 20242
Mar 20243
Apr 20242
May 20242
Jun 20244
Jul 20242
Aug 20243
Sep 202412
Oct 20242
Nov 20242
Dec 20247
Jan 20254
Feb 20255
Mar 202513
Apr 202513
May 20251
Jun 20252
Jul 20259
Aug 20253
Sep 20252
Oct 20252
Nov 20250
Dec 20252
Jan 20265
Feb 20261
Mar 20263
Apr 20264
May 20266
Jun 202611
Jul 20265
Aug 20264
Sep 20264
Star ratings
  • 5★355
  • 4★29
  • 3★11
  • 2★9
  • 1★96
Average rating by year
  • 20193.7
  • 20204.4
  • 20214.3
  • 20224.3
  • 20234.1
  • 20243.7
  • 20253.3
  • 20264.0
1★5★
Treatments patients mention
  • Braces18
What patients talk about
PraiseCriticism
  • Friendly staff79 / 24
  • Scheduling & wait times9 / 42
  • The dentist30 / 5
  • Clear explanations22 / 6
  • Gentle, comfortable care23 / 2
  • Cost, insurance & financing5 / 17
  • Responsiveness3 / 12
  • Treatment results6 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff7924
Scheduling & wait times942
The dentist305
Clear explanations226
Gentle, comfortable care232
Cost, insurance & financing517
Responsiveness312
Treatment results63

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Recent reviews from Google

3.9
595 reviews
Rosa Prenger
Rosa Prenger
a month ago
“

My rating is solely for my dental assistant Tiara. She was great explaining to me the process and procedures I am needing to have done. She didn't rush me into doing anything unless I was absolutely ready. Western Dental #185 West Lane/Hammer Lane Stockton

Review from Google

Lucy Edwards
Lucy Edwards
2 months ago
“

Tiara was GREAT 💯💯💯. she's very professional and attentive to your wants and needs. I'd refer all my family and friends to request her when they go to Western Dental at the West Lane office

Review from Google

Melissa Youdall
Melissa Youdall
2 months ago
“

Great experience with Tiara! Explained every step of the way!🙂

Review from Google

Dane Nielsen
Dane Nielsen
3 months ago
“

I called the 800 number and told them what I needed and they connected me to this office. I called the office and explained what I needed, I had two implants and I need my dentures relined they said yes we do that work. I made an appointment and went to that appointment today and when I get there they tell me we don't do that kind of work. You'll have to go somewhere else. What a waste of time especially considering i talked to them on the phone and told him what I specifically needed done and they said yes not a problem come on in. I will never use Western dental again and I highly advise anybody against using them.

Review from Google

Gacha._.queen_boo Gacha_queen_xxx
Gacha._.queen_boo Gacha_queen_xxx
3 months ago
“

Dr Bugatti was great the best didn’t think I could do it but she was so nice and made me feel so comfortable

Review from Google

Read all 595 reviews on Google →

Questions about this practice

What orthodontic treatments does Western Dental & Orthodontics offer?+
Western Dental & Orthodontics offers: Early Treatment, TMJ Treatment, Clear Aligners, Traditional Braces, Retainers.
Does Western Dental & Orthodontics accept dental insurance?+
Western Dental & Orthodontics accepts Aetna, Ameritas, Anthem, Assurant, Avesis, and others.
Does Western Dental & Orthodontics offer free consultations?+
Yes, Western Dental & Orthodontics offers a free initial orthodontic consultation. Call (209) 235-0295 or book online to schedule.
Is Western Dental & Orthodontics accepting new patients?+
Western Dental & Orthodontics is currently welcoming new patients in Stockton, CA. Call (209) 235-0295 or book online to schedule.
Where is Western Dental & Orthodontics located?+
Western Dental & Orthodontics is located at 7860 West Ln. Get directions: https://maps.google.com/?cid=13843741611235421726&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Western Dental & Orthodontics?+
Western Dental & Orthodontics office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat 8:00 AM–4:30 PM, Sun Closed–Closed.
Does Western Dental & Orthodontics offer payment plans?+
Yes, Western Dental & Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Western Dental & Orthodontics?+
Western Dental & Orthodontics is staffed by Alan Yee.
What is the patient rating for Western Dental & Orthodontics?+
Western Dental & Orthodontics has a 3.9-star rating based on 595 patient reviews on Google.

Other Western Dental & Orthodontics locations

Western Dental & Orthodontics Kids
616 W Hammer Ln Ste B, Stockton · 4.7 (898)
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Western Dental & Orthodontics
3485 Madison St, Riverside · 4.6 (1067) · Board certified
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Western Dental & Orthodontics
4024 12th St, Riverside · 4.6 (571) · Board certified
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Western Dental & Orthodontics
3880 Chicago Ave, Riverside · 4.5 (952) · Board certified
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Western Dental & Orthodontics
902 E Hammer Ln, Stockton · 4.4 (377) · Board certified
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Western Dental & Orthodontics
1201 24th St, Bakersfield · 4.3 (930) · Board certified
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Western Dental & Orthodontics
2901 E Broadway Blvd, Tucson · 4.3 (898) · Board certified
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Western Dental & Orthodontics
1696 W Katella Ave, Anaheim · 4.1 (480) · Board certified
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Western Dental & Orthodontics
1080 W Elliot Rd, Tempe · 4.1 (482) · Board certified
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Western Dental Orthodontics
4409 Ming Ave, Bakersfield · 4.1 (883) · Board certified
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Western Dental & Orthodontics
2360 Pacific Ave, Long Beach · 4.0 (219) · Board certified
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Western Dental & Orthodontics
4401 Ming Ave, Bakersfield · 4.0 (166) · Board certified
View →
Western Dental & Orthodontics
1150 E Anaheim St, Long Beach · 3.8 (516) · Board certified
View →
Western Dental & Orthodontics
3405 International Blvd, Oakland · 3.7 (559) · Board certified
View →
Western Dental & Orthodontics
1407 W March Ln, Stockton · 3.7 (502) · Board certified
View →
Western Dental & Orthodontics
1143 E Main St, Mesa · 3.6 (400) · Board certified
View →
Western Dental & Orthodontics
678 N Wilson Way, Stockton · 3.6 (506) · Board certified
View →
Western Dental & Orthodontics
1616 Franklin St #100, Oakland · 3.0 (490) · Board certified
View →

Research with AI

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7860 West Ln
Stockton, CA 95210
Get Directions
(209) 235-0295
westerndental.com/en-us/find-a-location/california/stockton/7860-west-ln/
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Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat8:00 AM – 4:30 PM
SunClosed

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