Tap to connect directly with this practice
Board CertifiedAccepting new patients
Western Dental & Orthodontics
Western Dental is a general dentistry and orthodontic practice in Long Beach, CA offering traditional metal braces, clear braces, and clear aligners for patients of all ages.
2360 Pacific Ave, Long Beach, CA 90806
4.0(219 reviews)
About Western Dental & Orthodontics
Braces treatment shows up repeatedly in reviews, often through an 18-month flat-fee program, though scheduling delays and billing disputes are recurring complaints.
Western Dental & Orthodontics is a general dental practice in Long Beach that also offers traditional braces, clear aligners, early treatment, and retainers. Braces come up often in reviews, including mentions of an 18-month flat-fee program that several patients said finished as promised. Many reviews describe gentle handling during fillings, extractions, and numbing shots, with individual staff members named for their care. Cost disputes and scheduling problems surface often enough to be worth noting alongside the positives.
Summary of 157 patient reviews, November 2019–September 2026, updated September 2026
Western Dental is a general dentistry and orthodontic practice in Long Beach, CA offering traditional metal braces, clear braces, and clear aligners for patients of all ages.
The practice accepts most insurance plans including Medicaid and Medi-Cal, and provides flexible financing options.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Gordon Kilmer, DDS, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
34 plans listedAccess DentalAetnaAmeritasAnthemAssurantAvesisBlue Cross Blue ShieldCigna
Western Dental & Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Braces patients often mention a flat-fee, 18-month program with steady progress toward a straighter smile.
- Nervous patients describe being put at ease during fillings, extractions, and numbing shots.
- Staff lay out payment options and procedure details before treatment begins, several reviews note.
Things to know
- Some reviews describe long waits of an hour or more and appointments rescheduled without notice.
- A number of reviews mention being upsold treatments like gum therapy or large treatment plans they hadn't requested.
Orthodontic care in reviews
Reviews specifically about orthodontic care mention an 18-month flat-fee braces program that several patients said completed as promised, along with explanations of rubber bands and retainer use; one reviewer reported being denied further care during an unrelated billing dispute.
- Last 90 days
- 33 reviews
- averaging 4.7★
- Last 12 months
- 83 reviews
- averaging 4.5★
- Owner replies
- 88% of reviews
23
Oct 2023Sep 2026
| Oct 2023 | 12 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 7 |
| Jan 2024 | 6 |
| Feb 2024 | 2 |
| Mar 2024 | 3 |
| Apr 2024 | 0 |
| May 2024 | 1 |
| Jun 2024 | 1 |
| Jul 2024 | 1 |
| Aug 2024 | 0 |
| Sep 2024 | 4 |
| Oct 2024 | 9 |
| Nov 2024 | 3 |
| Dec 2024 | 1 |
| Jan 2025 | 4 |
| Feb 2025 | 0 |
| Mar 2025 | 3 |
| Apr 2025 | 5 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 0 |
| Aug 2025 | 1 |
| Sep 2025 | 0 |
| Oct 2025 | 1 |
| Nov 2025 | 1 |
| Dec 2025 | 3 |
| Jan 2026 | 2 |
| Feb 2026 | 3 |
| Mar 2026 | 23 |
| Apr 2026 | 7 |
| May 2026 | 8 |
| Jun 2026 | 2 |
| Jul 2026 | 19 |
| Aug 2026 | 10 |
| Sep 2026 | 4 |
- 5★203
- 4★15
- 3★0
- 2★6
- 1★46
- 20194.7
- 20202.7
- 20214.1
- 20224.2
- 20234.1
- 20243.7
- 20253.9
- 20264.6
1★5★
- Braces9
PraiseCriticism
- Friendly staff54 / 11
- The dentist19 / 6
- Scheduling & wait times5 / 20
- Cost, insurance & financing5 / 18
- Gentle, comfortable care19 / 2
- Clear explanations14 / 4
- Sales pressure0 / 12
- Office & technology5 / 8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 54 | 11 |
| The dentist | 19 | 6 |
| Scheduling & wait times | 5 | 20 |
| Cost, insurance & financing | 5 | 18 |
| Gentle, comfortable care | 19 | 2 |
| Clear explanations | 14 | 4 |
| Sales pressure | 0 | 12 |
| Office & technology | 5 | 8 |
Recent reviews from Google
4.0
219 reviews
Jimmenia Young
a month ago
On Wednesday August 19th 2026 the man that redid my implant he did a wonderful job he did not hurt my mouth at all and this time i was able to pick out the right color for my front tooth and i can not wait to see him again on Wednesday September 16th 2026 at 11'0 clock a:m because i do know that he is going to do an excellent job he knows his job and he knows it well his helper she is such a good worker and she was so nice and polite and i really appreciate the both of them THANKS A MILLION WESTERN DENTAL.
Olivia Williams
a month ago
The staff and doctor are amazing. I have been to a couple western dentals and this one is by far the best.
Latryce R.
2 months ago
The care was excellent. Patient, kind and gentle. The wait to get in a chair was terrible. A 2 hour wait! Ridiculous!
Davies (Jackson)
2 months ago
Had a fantastic experience for my routine cleaning. The dental hygienist was incredibly gentle yet thorough. They took the time to answer my questions without making me feel rushed. The whole team is professional and organized. Will definitely be coming back!
Questions about this practice
What orthodontic treatments does Western Dental & Orthodontics offer?
Western Dental & Orthodontics offers: Clear Aligners, Traditional Braces, Early Treatment, Retainers.
Does Western Dental & Orthodontics accept dental insurance?
Western Dental & Orthodontics accepts Access Dental, Aetna, Ameritas, Anthem, Assurant, and others.
Does Western Dental & Orthodontics offer free consultations?
Yes, Western Dental & Orthodontics offers a free initial orthodontic consultation. Call (562) 901-2774 or book online to schedule.
Is Western Dental & Orthodontics accepting new patients?
Western Dental & Orthodontics is currently welcoming new patients in Long Beach, CA. Call (562) 901-2774 or book online to schedule.
Where is Western Dental & Orthodontics located?
Western Dental & Orthodontics is located at 2360 Pacific Ave. Get directions: https://maps.google.com/?cid=17020457742887037195&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Western Dental & Orthodontics?
Western Dental & Orthodontics office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Western Dental & Orthodontics offer payment plans?
Yes, Western Dental & Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Western Dental & Orthodontics?
Western Dental & Orthodontics is staffed by Gordon Kilmer. The practice is board-certified.
What is the patient rating for Western Dental & Orthodontics?
Western Dental & Orthodontics has a 4-star rating based on 219 patient reviews on Google.
Other Western Dental & Orthodontics locations
Western Dental & Orthodontics Kids
616 W Hammer Ln Ste B, Stockton · 4.7 (898)
Western Dental & Orthodontics
3485 Madison St, Riverside · 4.6 (1067) · Board certified
Western Dental & Orthodontics
4024 12th St, Riverside · 4.6 (571) · Board certified
Western Dental & Orthodontics
3880 Chicago Ave, Riverside · 4.5 (952) · Board certified
Western Dental & Orthodontics
902 E Hammer Ln, Stockton · 4.4 (377) · Board certified
Western Dental & Orthodontics
2901 E Broadway Blvd, Tucson · 4.3 (898) · Board certified
Western Dental & Orthodontics
1201 24th St, Bakersfield · 4.3 (930) · Board certified
Western Dental & Orthodontics
1696 W Katella Ave, Anaheim · 4.1 (480) · Board certified
Western Dental Orthodontics
4409 Ming Ave, Bakersfield · 4.1 (883) · Board certified
Western Dental & Orthodontics
1080 W Elliot Rd, Tempe · 4.1 (482) · Board certified
Western Dental & Orthodontics
4401 Ming Ave, Bakersfield · 4.0 (166) · Board certified
Western Dental & Orthodontics
7860 West Ln, Stockton · 3.9 (595)
Western Dental & Orthodontics
1150 E Anaheim St, Long Beach · 3.8 (516) · Board certified
Western Dental & Orthodontics
3405 International Blvd, Oakland · 3.7 (559) · Board certified
Western Dental & Orthodontics
1407 W March Ln, Stockton · 3.7 (502) · Board certified
Western Dental & Orthodontics
678 N Wilson Way, Stockton · 3.6 (506) · Board certified
Western Dental & Orthodontics
1143 E Main St, Mesa · 3.6 (400) · Board certified
Western Dental & Orthodontics
1616 Franklin St #100, Oakland · 3.0 (490) · Board certified
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing