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Western Dental & Orthodontics
Western Dental is a general dentistry and orthodontic practice in Tempe, Arizona offering braces and clear aligners for patients of all ages.
1080 W Elliot Rd, Tempe, AZ 85284
4.1(482 reviews)
About Western Dental & Orthodontics
Dr. Goud draws consistent praise for patience with anxious patients and for reshaping a tooth other dentists had declined, and braces treatment gets mentioned unusually often.
Western Dental & Orthodontics is a general dental practice in Tempe that also offers braces, clear aligners, and TMJ treatment, and braces in particular come up often in reviews. Reviewers frequently mention gentle, pain-free cleanings and extractions, and several call out specific hygienists for their warmth and skill. Dr. Goud is repeatedly praised for knowledge and patience, including handling a tricky cosmetic tooth reshaping that other offices had turned down. Alongside those strengths, a number of reviews describe billing surprises and scheduling headaches that patients found frustrating.
Summary of 203 patient reviews, March 2017–June 2026, updated September 2026
Western Dental is a general dentistry and orthodontic practice in Tempe, Arizona offering braces and clear aligners for patients of all ages.
They provide traditional metal braces, clear braces, and clear aligners with personalized treatment plans, along with flexible payment options and insurance acceptance including Medicaid and Medi-Cal.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Ellen Kim
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
38 plans listedAccess DentalAetnaAmeritasAnthemAssurantAvesisAz AhcccsBlue Cross Blue Shield
Western Dental & Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 4 months ago
What patients praise
- Many reviews describe pain-free cleanings and extractions, including calming an anxious patient mid-panic attack.
- Specific hygienists are repeatedly singled out for gentle, attentive care.
- Dr. Goud is praised for patience and skill, including shaving down an oversized tooth that other dentists had declined to fix.
Things to know
- A number of reviews describe long waits, canceled appointments, or trouble finding patient files despite confirmed times.
- Some reviews mention pricing that changed after treatment began or costs that were not clearly explained upfront, including for braces materials.
Doctors patients mention
- Dr. Goud · 10 reviews
- Dr. Bryant · 5 reviews
Orthodontic care in reviews
Reviews on orthodontic treatment are mixed: some patients describe successful transitions into braces, including one whose existing aligners were replaced with new braces, while others report contract or pricing disputes after transferring mid-treatment and one case of braces removed early that left a gap and ongoing gum pain.
- Last 12 months
- 56 reviews
- averaging 4.0★
- Owner replies
- 74% of reviews
14
Oct 2023Sep 2026
| Oct 2023 | 7 |
|---|---|
| Nov 2023 | 9 |
| Dec 2023 | 8 |
| Jan 2024 | 3 |
| Feb 2024 | 3 |
| Mar 2024 | 6 |
| Apr 2024 | 1 |
| May 2024 | 6 |
| Jun 2024 | 4 |
| Jul 2024 | 1 |
| Aug 2024 | 11 |
| Sep 2024 | 8 |
| Oct 2024 | 5 |
| Nov 2024 | 9 |
| Dec 2024 | 6 |
| Jan 2025 | 5 |
| Feb 2025 | 6 |
| Mar 2025 | 12 |
| Apr 2025 | 6 |
| May 2025 | 4 |
| Jun 2025 | 7 |
| Jul 2025 | 6 |
| Aug 2025 | 10 |
| Sep 2025 | 3 |
| Oct 2025 | 14 |
| Nov 2025 | 4 |
| Dec 2025 | 6 |
| Jan 2026 | 7 |
| Feb 2026 | 4 |
| Mar 2026 | 7 |
| Apr 2026 | 3 |
| May 2026 | 8 |
| Jun 2026 | 3 |
| Jul 2026 | 0 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
- 5★365
- 4★14
- 3★5
- 2★8
- 1★99
- 20135.0
- 20141.0
- 20153.0
- 20161.8
- 20172.9
- 20183.6
- 20193.5
- 20204.0
- 20214.4
- 20224.5
- 20234.4
- 20243.6
- 20254.5
- 20263.8
1★5★
- Braces11
- Retainers3
PraiseCriticism
- Friendly staff62 / 13
- Scheduling & wait times6 / 30
- The dentist21 / 6
- Cost, insurance & financing7 / 20
- Gentle, comfortable care23 / 1
- Clear explanations13 / 7
- Responsiveness3 / 15
- Treatment results8 / 4
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 62 | 13 |
| Scheduling & wait times | 6 | 30 |
| The dentist | 21 | 6 |
| Cost, insurance & financing | 7 | 20 |
| Gentle, comfortable care | 23 | 1 |
| Clear explanations | 13 | 7 |
| Responsiveness | 3 | 15 |
| Treatment results | 8 | 4 |
Recent reviews from Google
4.1
482 reviews
Ryan Lambourn
Edited 2 months ago
Complete change to my review. I called to schedule a follow up appointment after a root canal. I received the referral from here. My chart wasn't even documented as needing one. This is of HUGE concern. I'm needing a crown and would of preferred going back here but if my chart isnt charted correctedly I dont feel comfortable. I know the cost is huge and would prefer to go here but was just floored when the rep said in my chart it said I only needed a filling. Feel free to contact me if you want to make this right
Arthur Cinelli
3 months ago
Very nice ,professional , right on my appointment time maybe alittle earlier . And the work was painless . I would highly recommend them.
Laura Roberts
3 months ago
My appointment was to fix a root canal but the supplies were not shipped correctly so the doctor could not do anything. Now I have to wait another month to get anything fixed.
alazaye otero
3 months ago
100% recommend getting all your dental needs and care taken care of here. The staff is friendly and very helpful upon answering any questions you might have regarding your dental care. They’ve provided me and my son with the best dental care and took care of all our dental work. I was very comfortable and very well taken care of and will be sticking with them for a lifetime!
Kim Jack
3 months ago
Came with my mom to get my wisdom teeth looked at, the treatment was explained well and we are going to come back later to get scheduled thank you!
Questions about this practice
What orthodontic treatments does Western Dental & Orthodontics offer?
Western Dental & Orthodontics offers: Traditional Braces, TMJ Treatment, Clear Aligners.
Does Western Dental & Orthodontics accept dental insurance?
Western Dental & Orthodontics accepts Access Dental, Aetna, Ameritas, Anthem, Assurant, and others.
Does Western Dental & Orthodontics offer free consultations?
Yes, Western Dental & Orthodontics offers a free initial orthodontic consultation. Call (480) 845-6644 or book online to schedule.
Is Western Dental & Orthodontics accepting new patients?
Western Dental & Orthodontics is currently welcoming new patients in Tempe, AZ. Call (480) 845-6644 or book online to schedule.
Where is Western Dental & Orthodontics located?
Western Dental & Orthodontics is located at 1080 W Elliot Rd. Get directions: https://maps.google.com/?cid=15760733945412043101&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Western Dental & Orthodontics?
Western Dental & Orthodontics office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat 8:00 AM–4:30 PM, Sun Closed–Closed.
Does Western Dental & Orthodontics offer payment plans?
Yes, Western Dental & Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Western Dental & Orthodontics?
Western Dental & Orthodontics is staffed by Ellen Kim. The practice is board-certified.
What is the patient rating for Western Dental & Orthodontics?
Western Dental & Orthodontics has a 4.1-star rating based on 482 patient reviews on Google.
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Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat8:00 AM – 4:30 PM
SunClosed
- Google reviews synced
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