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Western Dental & Orthodontics provides orthodontic care in Tucson, Arizona, serving children, teens, and adults.
About Western Dental & Orthodontics
Same-day braces placement and Dr. Valderrama's gentle, step-by-step approach set this dental office apart from typical general practices offering orthodontics.
Western Dental & Orthodontics is a general dental practice that also offers braces, clear aligners, early treatment, and retainers, and braces show up in reviews well beyond what's typical for a dental office. Reviewers often mention same-day braces placement and describe Dr. Valderrama and Dr. Sisson as gentle and good at explaining each step. Several reviews also note improved gum health and smile confidence after treatment, though cost and scheduling can be a source of frustration for some families.
Summary of 215 patient reviews, August 2023–September 2026, updated September 2026
Western Dental & Orthodontics provides orthodontic care in Tucson, Arizona, serving children, teens, and adults.
As a Tucson orthodontist, the practice offers comprehensive treatment options for patients seeking to address alignment concerns across different age groups. The practice delivers a range of orthodontic services designed to meet varying patient needs and preferences. Treatment planning begins with a free consultation, allowing prospective patients to discuss their specific concerns and explore available options before committing to care. Staff members communicate in both English and Spanish, facilitating clearer conversations for bilingual families throughout the treatment process. The practice maintains evening hours to accommodate patients with work or school schedules that conflict with traditional daytime appointments. Patients can arrange visits through an online booking system. Western Dental & Orthodontics accepts insurance coverage and Medicaid, broadening access for individuals who might otherwise face financial barriers to orthodontic treatment. The practice offers payment plans and in-house financing options for those who require structured arrangements to manage out-of-pocket costs. CareCredit is also accepted as an additional financing resource. The practice serves the Tucson area, where individual treatment recommendations depend on each patient's specific dental alignment needs and clinical circumstances. Prospective patients should schedule a consultation to determine which services align with their particular situation.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
KATHERINE M ZHANG, D.M.D.
NPI verified · no bio or photo on file
Insurance accepted
38 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Orthodontic reviews mention same-day braces placement and affordable monthly payment plans, along with improved gum health after treatment, though a few describe scheduling errors and unclear billing during braces care.
| Oct 2023 | 14 |
|---|---|
| Nov 2023 | 16 |
| Dec 2023 | 16 |
| Jan 2024 | 8 |
| Feb 2024 | 16 |
| Mar 2024 | 8 |
| Apr 2024 | 5 |
| May 2024 | 13 |
| Jun 2024 | 10 |
| Jul 2024 | 19 |
| Aug 2024 | 10 |
| Sep 2024 | 18 |
| Oct 2024 | 27 |
| Nov 2024 | 8 |
| Dec 2024 | 12 |
| Jan 2025 | 6 |
| Feb 2025 | 10 |
| Mar 2025 | 12 |
| Apr 2025 | 20 |
| May 2025 | 12 |
| Jun 2025 | 3 |
| Jul 2025 | 12 |
| Aug 2025 | 17 |
| Sep 2025 | 11 |
| Oct 2025 | 10 |
| Nov 2025 | 10 |
| Dec 2025 | 14 |
| Jan 2026 | 11 |
| Feb 2026 | 7 |
| Mar 2026 | 8 |
| Apr 2026 | 14 |
| May 2026 | 17 |
| Jun 2026 | 23 |
| Jul 2026 | 17 |
| Aug 2026 | 18 |
| Sep 2026 | 8 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 51 | 15 |
| Scheduling & wait times | 13 | 25 |
| The dentist | 26 | 8 |
| Cost, insurance & financing | 7 | 23 |
| Clear explanations | 21 | 3 |
| Gentle, comfortable care | 20 | 2 |
| Responsiveness | 5 | 13 |
| Treatment results | 14 | 1 |
Recent reviews from Google
If you love to have appointments scheduled then show up only to be told the appointment never was booked or told it was at a different time ( all while you receive text confirmations the day before that confirm the date and time you were told) then come to this place. You can waste not only your money but your time too. Please look into other options. There are more than just this place for braces. I wish I was told that advice before my daughter got her braces here. I’m so fed up I’m going to not pay another dime on my payment plan and they can charge it to the game or put me in collections or do anything I couldn’t care less and go somewhere to get her braces redone. Too much bs over the past year, they don’t value you as a client. Your a dollar sign and inconvenience and get 0 respect. I think they bank on people not being aware that Tucson has other options like DrJaw Cliff notes: If you like to get bent over and time wasted this is the perfect place for you. If you prefer to be valued as a client and respected try and find another option. Please don’t let them disrespect and undervalue you too.
The staff was welcoming, knowledgeable and I felt very comfortable at this office. Thank you. My dental technician was excellent.
I went to a different dentist in town and they wanted to charge me over $10,000. I came to Western dental for a second opinion and I was floored. It was less than $1500 for what I needed done. I am so grateful that I walked through those doors. The staff was amazing and they made my next appointment very quickly. Great job team!!
Jennifer was great! The whole team was! I had an emergency and they were able to get me in same day! There was a wait but i am so extremely grateful to have been able to come in as soon as they got me in! Amazing team of people here for sure! Highly recommend!!!
This place is unforgivingly unprofessional and is quick to get you in and out as quick as possible, not for the patients sake but for the dentists.. They just want their money whether they do a good job or not.. My wife had a procedure done and ended up with incisions and stitches in other areas beside the working area. This was not in their procedure notes nor was it brought up to her as it was happening.. This is not a good place to go to and I would never bring my kids here.
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