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  2. /Arizona
  3. /Tucson Orthodontists
  4. /Western Dental & Orthodontics
Board CertifiedAccepting new patients

Western Dental & Orthodontics

Western Dental & Orthodontics provides orthodontic care in Tucson, Arizona, serving children, teens, and adults.

2901 E Broadway Blvd, Tucson, AZ 85716
4.3(898 reviews)
Call Now(520) 917-7516Book OnlineWebsiteDirections

About Western Dental & Orthodontics

Same-day braces placement and Dr. Valderrama's gentle, step-by-step approach set this dental office apart from typical general practices offering orthodontics.

Western Dental & Orthodontics is a general dental practice that also offers braces, clear aligners, early treatment, and retainers, and braces show up in reviews well beyond what's typical for a dental office. Reviewers often mention same-day braces placement and describe Dr. Valderrama and Dr. Sisson as gentle and good at explaining each step. Several reviews also note improved gum health and smile confidence after treatment, though cost and scheduling can be a source of frustration for some families.

Summary of 215 patient reviews, August 2023–September 2026, updated September 2026

Western Dental & Orthodontics provides orthodontic care in Tucson, Arizona, serving children, teens, and adults.

As a Tucson orthodontist, the practice offers comprehensive treatment options for patients seeking to address alignment concerns across different age groups. The practice delivers a range of orthodontic services designed to meet varying patient needs and preferences. Treatment planning begins with a free consultation, allowing prospective patients to discuss their specific concerns and explore available options before committing to care. Staff members communicate in both English and Spanish, facilitating clearer conversations for bilingual families throughout the treatment process. The practice maintains evening hours to accommodate patients with work or school schedules that conflict with traditional daytime appointments. Patients can arrange visits through an online booking system. Western Dental & Orthodontics accepts insurance coverage and Medicaid, broadening access for individuals who might otherwise face financial barriers to orthodontic treatment. The practice offers payment plans and in-house financing options for those who require structured arrangements to manage out-of-pocket costs. CareCredit is also accepted as an additional financing resource. The practice serves the Tucson area, where individual treatment recommendations depend on each patient's specific dental alignment needs and clinical circumstances. Prospective patients should schedule a consultation to determine which services align with their particular situation.

Treatments offered

Clear AlignersClear AlignersTraditional BracesTraditional BracesEarly TreatmentEarly TreatmentRetainersRetainers
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Western Dental & Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

KATHERINE M ZHANG, D.M.D.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

38 plans listed
Access DentalAetnaAmeritasAnthemAssurantAvesisAz AhcccsBlue Cross Blue Shield
Western Dental & Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Braces are mentioned far more often than at a typical dental practice, including reports of same-day placement.
  • Dr. Valderrama and Dr. Sisson are described as gentle and good at walking patients through procedures in simple terms.
  • Anxious patients and those with a strong gag reflex report feeling put at ease during fillings, x-rays, and cleanings.

Things to know

  • A number of reviews describe billing surprises, including charges that didn't match earlier quotes or insurance estimates.
  • Some reviews mention long waits or appointments that were rescheduled or canceled without notice.

Who it suits

  • Families with several kids in treatment
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Valderrama · 11 reviews
  • Dr. Sisson · 4 reviews

Orthodontic care in reviews

Orthodontic reviews mention same-day braces placement and affordable monthly payment plans, along with improved gum health after treatment, though a few describe scheduling errors and unclear billing during braces care.

Last 90 days
47 reviews
averaging 3.5★
Last 12 months
163 reviews
averaging 3.8★
Owner replies
93% of reviews
Reviews per month
27
Oct 2023Sep 2026
Reviews per month
Oct 202314
Nov 202316
Dec 202316
Jan 20248
Feb 202416
Mar 20248
Apr 20245
May 202413
Jun 202410
Jul 202419
Aug 202410
Sep 202418
Oct 202427
Nov 20248
Dec 202412
Jan 20256
Feb 202510
Mar 202512
Apr 202520
May 202512
Jun 20253
Jul 202512
Aug 202517
Sep 202511
Oct 202510
Nov 202510
Dec 202514
Jan 202611
Feb 20267
Mar 20268
Apr 202614
May 202617
Jun 202623
Jul 202617
Aug 202618
Sep 20268
Average rating by year
  • 20234.0
  • 20244.2
  • 20254.4
  • 20263.5
1★5★
Treatments patients mention
  • Braces12
What patients talk about
PraiseCriticism
  • Friendly staff51 / 15
  • Scheduling & wait times13 / 25
  • The dentist26 / 8
  • Cost, insurance & financing7 / 23
  • Clear explanations21 / 3
  • Gentle, comfortable care20 / 2
  • Responsiveness5 / 13
  • Treatment results14 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff5115
Scheduling & wait times1325
The dentist268
Cost, insurance & financing723
Clear explanations213
Gentle, comfortable care202
Responsiveness513
Treatment results141

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Recent reviews from Google

4.3
898 reviews
kelly ramirez
kelly ramirez
3 weeks ago
“

If you love to have appointments scheduled then show up only to be told the appointment never was booked or told it was at a different time ( all while you receive text confirmations the day before that confirm the date and time you were told) then come to this place. You can waste not only your money but your time too. Please look into other options. There are more than just this place for braces. I wish I was told that advice before my daughter got her braces here. I’m so fed up I’m going to not pay another dime on my payment plan and they can charge it to the game or put me in collections or do anything I couldn’t care less and go somewhere to get her braces redone. Too much bs over the past year, they don’t value you as a client. Your a dollar sign and inconvenience and get 0 respect. I think they bank on people not being aware that Tucson has other options like DrJaw Cliff notes: If you like to get bent over and time wasted this is the perfect place for you. If you prefer to be valued as a client and respected try and find another option. Please don’t let them disrespect and undervalue you too.

Review from Google

Kafette Koch
Kafette Koch
3 weeks ago
“

The staff was welcoming, knowledgeable and I felt very comfortable at this office. Thank you. My dental technician was excellent.

Review from Google

Misti McAuley
Misti McAuley
a month ago
“

I went to a different dentist in town and they wanted to charge me over $10,000. I came to Western dental for a second opinion and I was floored. It was less than $1500 for what I needed done. I am so grateful that I walked through those doors. The staff was amazing and they made my next appointment very quickly. Great job team!!

Review from Google

Eloisa Montoya
Eloisa Montoya
a month ago
“

Jennifer was great! The whole team was! I had an emergency and they were able to get me in same day! There was a wait but i am so extremely grateful to have been able to come in as soon as they got me in! Amazing team of people here for sure! Highly recommend!!!

Review from Google

Devon Favela
Devon Favela
a month ago
“

This place is unforgivingly unprofessional and is quick to get you in and out as quick as possible, not for the patients sake but for the dentists.. They just want their money whether they do a good job or not.. My wife had a procedure done and ended up with incisions and stitches in other areas beside the working area. This was not in their procedure notes nor was it brought up to her as it was happening.. This is not a good place to go to and I would never bring my kids here.

Review from Google

Read all 898 reviews on Google →

Questions about this practice

What orthodontic treatments does Western Dental & Orthodontics offer?+
Western Dental & Orthodontics offers: Clear Aligners, Traditional Braces, Early Treatment, Retainers.
Does Western Dental & Orthodontics accept dental insurance?+
Western Dental & Orthodontics accepts Access Dental, Aetna, Ameritas, Anthem, Assurant, and others.
Does Western Dental & Orthodontics offer free consultations?+
Yes, Western Dental & Orthodontics offers a free initial orthodontic consultation. Call (520) 917-7516 or book online to schedule.
Is Western Dental & Orthodontics accepting new patients?+
Western Dental & Orthodontics is currently welcoming new patients in Tucson, AZ. Call (520) 917-7516 or book online to schedule.
Where is Western Dental & Orthodontics located?+
Western Dental & Orthodontics is located at 2901 E Broadway Blvd. Get directions: https://maps.google.com/?cid=815201743618756216&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Western Dental & Orthodontics?+
Western Dental & Orthodontics office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Western Dental & Orthodontics offer payment plans?+
Yes, Western Dental & Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Western Dental & Orthodontics?+
Western Dental & Orthodontics is staffed by KATHERINE M ZHANG. The practice is board-certified.
What is the patient rating for Western Dental & Orthodontics?+
Western Dental & Orthodontics has a 4.3-star rating based on 898 patient reviews on Google.

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Research with AI

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2901 E Broadway Blvd
Tucson, AZ 85716
Get Directions
(520) 917-7516
westerndental.com/en-us/find-a-location/arizona/tucson/2901-e-broadway-blvd
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Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
SatClosed
SunClosed

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