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  4. /Smile Straight Orthodontics - Country Club Rd.
AAO MemberAccepting new patients

Smile Straight Orthodontics - Country Club Rd.

Smile Straight Orthodontics in Tucson offers affordable orthodontic treatment including braces, Invisalign, and clear aligners for children, teens, and adults.

2102 N Country Club Rd #4, Tucson, AZ 85716
4.8(229 reviews)
Call Now(520) 722-2900Book OnlineWebsiteDirections
Smile Straight Orthodontics - Country Club Rd.

About Smile Straight Orthodontics - Country Club Rd.

Payment plans that flex around a busy household budget and a doctor who involves kids directly in tracking their own progress.

This orthodontic practice sees a lot of families with several children in treatment at the same time, and reviews point to flexible payment plans and affordable pricing as a recurring help. Reviews frequently mention staff who are patient and warm with kids, with several noting an assistant who remembers a child's favorite tool. Dr. Neal Jones is described as explaining treatment steps to both parent and child rather than rushing, and reviews report visible results and improved confidence after braces. A smaller number of reviews describe billing surprises or balance billing beyond what insurance covered.

Summary of 130 patient reviews, September 2017–August 2026, updated September 2026

Smile Straight Orthodontics in Tucson offers affordable orthodontic treatment including braces, Invisalign, and clear aligners for children, teens, and adults.

The practice uses state-of-the-art technology and customized treatment plans with options for flexible payment and insurance acceptance.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignSurgical OrthodonticsSurgical OrthodonticsClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Smile Straight Orthodontics - Country Club Rd. provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Smile Straight Orthodontics - Country Club Rd. uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Dr. Neal Jones, D.D.S.

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients18 yrs experience

Insurance accepted

6 plans listed
AetnaCignaDenteMaxHumanaRenaissance DentalUnited Concordia
The practice works with a diverse range of insurance providers and accepts most major insurance plans.

What patients say

Latest review 3 months ago

What patients praise

  • Reviews frequently mention flexible payment plans and affordable pricing that help families manage braces costs.
  • Staff are described repeatedly as patient and knowledgeable with kids, including small touches like an assistant keeping a child's favorite tool ready.
  • Dr. Neal Jones is noted for explaining treatment steps to both parent and child and involving kids in tracking their own progress.

Things to know

  • A few reviews describe billing issues, including balance billing beyond what insurance was said to cover.
  • Some reviews mention long waits despite a scheduled appointment time.

Who it suits

  • Families with several children in treatment
  • Young children starting orthodontic care

Doctors patients mention

  • Dr. Neal Jones · 2 reviews
Last 12 months
9 reviews
averaging 4.0★
Owner replies
79% of reviews
Reviews per month
45
Oct 2023Sep 2026
Reviews per month
Oct 20231
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20241
Apr 20240
May 20241
Jun 20241
Jul 20242
Aug 20241
Sep 202445
Oct 20243
Nov 20240
Dec 20240
Jan 20252
Feb 20250
Mar 20250
Apr 20250
May 20253
Jun 20250
Jul 20250
Aug 20251
Sep 20251
Oct 20250
Nov 20251
Dec 20251
Jan 20261
Feb 20260
Mar 20260
Apr 20262
May 20260
Jun 20260
Jul 20261
Aug 20262
Sep 20260
Star ratings
  • 5★211
  • 4★9
  • 3★2
  • 2★3
  • 1★7
Average rating by year
  • 20174.9
  • 20184.7
  • 20195.0
  • 20204.8
  • 20214.9
  • 20225.0
  • 20234.3
  • 20244.9
  • 20254.2
  • 20263.8
1★5★
Treatments patients mention
  • Braces36
What patients talk about
PraiseCriticism
  • Friendly staff86 / 3
  • The orthodontist30 / 2
  • Great with kids28 / 1
  • Clear explanations23 / 1
  • Scheduling & wait times14 / 4
  • Cost, insurance & financing15 / 3
  • Office & technology13 / 1
  • Gentle, comfortable care12
What patients talk about
ThemePraiseCriticism
Friendly staff863
The orthodontist302
Great with kids281
Clear explanations231
Scheduling & wait times144
Cost, insurance & financing153
Office & technology131
Gentle, comfortable care120

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Recent reviews from Google

4.8
229 reviews
Dee G
Dee G
a month ago
“

Everyone is very welcoming and professional.

Review from Google

angelica andrade
angelica andrade
10 months ago
“

Dr. Neal Jones and his staff are amazing! We’re in and out during our appointments. They were even able to fit us in sameday for a broken bracket. Their payment plan has allowed us to afford braces for our daughter, something that would be difficult to pay all at once. I highly recommend this clinic.

Review from Google

Amanda Nattrass
Amanda Nattrass
a year ago
“

Do not go to these people, and if you do, make sure you understand your insurance. They have a tricky way of balance billing patient's. First they require the payment up front and tell you you are getting discounts, but if you check your eob's from your dental insurance be sure you compare the "ineligible" amount on your EOB to what SSO just billed you, chances are, the amounts will line up. That's called balance billing and it's illegal and they know it. Also, because they know they are doing this and getting the money from you, that's called fraud by definition. Be really careful about your benefits, don't let them get more money than they contractually agree too.

Review from Google

Nathan.12 _
Nathan.12 _
a year ago
“

The staff was incredibly friendly and professional, making me feel welcome from the moment I walked in. The orthodontist(A-Lee) took the time to explain the treatment options thoroughly, ensuring I felt comfortable and informed. My appointments were always punctual, and the office had a clean, inviting atmosphere. I’m already seeing great results, and I highly recommend them to anyone looking for top-notch orthodontic care!

Review from Google

Marcel Lopez
Marcel Lopez
a year ago
“

Very nice staff. They really explain everything to you along the way. Glad me and my son choose this office. Very happy

Review from Google

Read all 229 reviews on Google →

Questions about this practice

What orthodontic treatments does Smile Straight Orthodontics - Country Club Rd. offer?+
Smile Straight Orthodontics - Country Club Rd. offers: Early Treatment, Invisalign, Surgical Orthodontics, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Smile Straight Orthodontics - Country Club Rd. accept dental insurance?+
Smile Straight Orthodontics - Country Club Rd. accepts Aetna, Cigna, DenteMax, Humana, Renaissance Dental, and others.
Does Smile Straight Orthodontics - Country Club Rd. offer free consultations?+
Yes, Smile Straight Orthodontics - Country Club Rd. offers a free initial orthodontic consultation. Call (520) 722-2900 or book online to schedule.
Is Smile Straight Orthodontics - Country Club Rd. accepting new patients?+
Smile Straight Orthodontics - Country Club Rd. is currently welcoming new patients in Tucson, AZ. Call (520) 722-2900 or book online to schedule.
Where is Smile Straight Orthodontics - Country Club Rd. located?+
Smile Straight Orthodontics - Country Club Rd. is located at 2102 N Country Club Rd #4. Get directions: https://maps.google.com/?cid=12538498162969457278&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Straight Orthodontics - Country Club Rd.?+
Smile Straight Orthodontics - Country Club Rd. office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 7:30 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Straight Orthodontics - Country Club Rd. offer payment plans?+
Yes, Smile Straight Orthodontics - Country Club Rd. offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smile Straight Orthodontics - Country Club Rd.?+
Smile Straight Orthodontics - Country Club Rd. is staffed by Dr. Neal Jones. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Smile Straight Orthodontics - Country Club Rd.?+
Smile Straight Orthodontics - Country Club Rd. has a 4.8-star rating based on 229 patient reviews on Google.

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Research with AI

ChatGPTPerplexityClaude
2102 N Country Club Rd #4
Tucson, AZ 85716
Get Directions
(520) 722-2900
smilestraightaz.com/country-club-office
Book Online
contact@smilestraightaz.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri7:30 AM – 3:00 PM
SatClosed
SunClosed

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