Tap to connect directly with this practice
Board CertifiedAAO MemberAccepting new patients
Smile Straight Orthodontics - Zaragoza
Smile Straight Orthodontics - Zaragoza provides orthodontic care in El Paso, TX, for children, teens, and adults.
1502 N Zaragoza Rd B, El Paso, TX 79936
4.9(1,030 reviews)
About Smile Straight Orthodontics - Zaragoza
Dr. Brentson's clear treatment plans and financing options draw praise, with many patients fitted for braces the same day they're consulted.
Braces are the most frequently mentioned treatment here, and many reviews describe getting fitted the same day as a consultation, sometimes in under an hour. Pricing and payment plans are brought up more than usual, with reviewers calling the financing options affordable and the costs competitive with other providers. Reviewers also mention staff who work well with anxious or young children and doctors, including Dr. Brentson, who lay out treatment steps and options in detail before starting.
Summary of 200 patient reviews, July 2023–September 2026, updated September 2026
Smile Straight Orthodontics - Zaragoza provides orthodontic care in El Paso, TX, for children, teens, and adults.
The practice is led by Dr. Keith Packer, Dr. Seth Culler, and Dr. Raquel Brentson, all members of the American Association of Orthodontists. Treatment options include Invisalign for patients seeking clear aligner therapy, early treatment for developing smiles, and surgical orthodontics for cases requiring coordinated jaw correction. The practice uses digital impressions through intraoral scanning technology, which eliminates the need for traditional mold-taking during records appointments. Smile Straight Orthodontics - Zaragoza offers complimentary consultations and maintains evening appointment availability to accommodate varied schedules. The practice accepts insurance from diverse providers and offers payment plans to help manage treatment costs. Patients can schedule appointments through the practice's online booking system. El Paso area residents seeking orthodontic evaluation can contact the practice to determine which treatment approach suits their individual needs. Each patient's treatment plan depends on their specific dental and skeletal development, bite concerns, and personal goals.
Treatments offered
Who They Treat
Smile Straight Orthodontics - Zaragoza provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Smile Straight Orthodontics - Zaragoza uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
headshot
headshot
Dr. Keith Packer, DMD, MSD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Seth Culler, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
6 plans listedAetnaCignaDelta Dental PPOHumanaRenaissance DentalUnited Concordia
The practice works with a diverse range of insurance providers and mentions accepting insurance, but no specific carriers or plans are named in the provided content.
What patients say
Latest review 7 weeks ago
What patients praise
- Many reviews describe same-day braces placement right after the initial consultation.
- Financing and payment plans are repeatedly described as affordable and priced competitively.
- Reviewers highlight doctors, including Dr. Brentson, for laying out treatment plans and options clearly before starting.
Things to know
- A few reviews describe scheduling getting harder once braces were already placed, with long waits for call-backs.
- Some reviews mention billing disputes, including unclear invoices or slow refund processing.
Who it suits
- Families with several kids in treatment
- Anxious or nervous patients
- Young children
Doctors patients mention
- Dr. Brentson · 6 reviews
- Last 90 days
- 11 reviews
- averaging 4.5★
- Last 12 months
- 36 reviews
- averaging 4.5★
- Owner replies
- 100% of reviews
- Compared with El Paso
- Higher rated than 50%
- of 21 practices we track
96
Oct 2023Sep 2026
| Oct 2023 | 8 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 2 |
| Jan 2024 | 2 |
| Feb 2024 | 3 |
| Mar 2024 | 2 |
| Apr 2024 | 4 |
| May 2024 | 2 |
| Jun 2024 | 9 |
| Jul 2024 | 25 |
| Aug 2024 | 35 |
| Sep 2024 | 96 |
| Oct 2024 | 16 |
| Nov 2024 | 6 |
| Dec 2024 | 3 |
| Jan 2025 | 2 |
| Feb 2025 | 6 |
| Mar 2025 | 1 |
| Apr 2025 | 2 |
| May 2025 | 4 |
| Jun 2025 | 2 |
| Jul 2025 | 7 |
| Aug 2025 | 4 |
| Sep 2025 | 0 |
| Oct 2025 | 3 |
| Nov 2025 | 2 |
| Dec 2025 | 2 |
| Jan 2026 | 0 |
| Feb 2026 | 7 |
| Mar 2026 | 4 |
| Apr 2026 | 1 |
| May 2026 | 3 |
| Jun 2026 | 3 |
| Jul 2026 | 2 |
| Aug 2026 | 5 |
| Sep 2026 | 4 |
- 20224.9
- 20234.9
- 20244.9
- 20254.7
- 20264.7
1★5★
- Braces95
- Invisalign / clear aligners9
- Retainers3
PraiseCriticism
- Friendly staff58 / 3
- Great with kids45 / 1
- Clear explanations31 / 2
- The orthodontist24 / 3
- Gentle, comfortable care27 / 1
- Cost, insurance & financing23 / 3
- Treatment results23 / 1
- Scheduling & wait times19 / 4
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 58 | 3 |
| Great with kids | 45 | 1 |
| Clear explanations | 31 | 2 |
| The orthodontist | 24 | 3 |
| Gentle, comfortable care | 27 | 1 |
| Cost, insurance & financing | 23 | 3 |
| Treatment results | 23 | 1 |
| Scheduling & wait times | 19 | 4 |
Recent reviews from Google
4.9
1,030 reviews
Jennifer o
4 weeks ago
I am on my 2nd visit for adult braces braces. The clinic opens o. The dot, not a second more or less so don't show up to early. You walk in and quickly get service despite the initial doubts that the 10 ppl infrastructure of you equal a long wait. With in 20 minutes Gray's and consultation are in progress. The Dr and staff are great, I see that the hiring staff takes great care to insure the personnel meet the rest of the staff. With in 1 hour I had braces and a 🌟. Definitely recommend.
Leena
2 months ago
great staff , very welcoming and make you very comfortable :) definitely recommend
miriam flores
2 months ago
Highly recommend this orthodontic office! Staff and Dr's are extremely helpful and nice! They give you all solutions and information for your treatment so you can make an informative decision. If you are looking to get braces they as well do payment plans and work with your budget!
Jadeen Rivera
3 months ago
My little one’s consultation today went incredibly well! We were able to raise awareness to the services we wanted done for her and were given wonderful advice and assistance from all the staff, as well as getting her treatment done the same day! Smile Straight was the best choice for us and will definitely recommend to our friends and family moving forward! 🦷
Josie Reyes
3 months ago
Second time here for my daughters this time it was for full on whole mouth braces and everything was well explained I love that they have payment plans for braces and they work with you and are kind and knowledgeable. Took 45 minutes from start of placement to finishing, Oh and they got some new gold brackets that seem way nicer than the metal ones.
Questions about this practice
What orthodontic treatments does Smile Straight Orthodontics - Zaragoza offer?
Smile Straight Orthodontics - Zaragoza offers: Early Treatment, Invisalign, Surgical Orthodontics, Clear Aligners, Traditional Braces, Clear Braces.
Does Smile Straight Orthodontics - Zaragoza accept dental insurance?
Smile Straight Orthodontics - Zaragoza accepts Aetna, Cigna, Delta Dental PPO, Humana, Renaissance Dental, and others.
Does Smile Straight Orthodontics - Zaragoza offer free consultations?
Yes, Smile Straight Orthodontics - Zaragoza offers a free initial orthodontic consultation. Call (915) 857-9700 or book online to schedule.
Is Smile Straight Orthodontics - Zaragoza accepting new patients?
Smile Straight Orthodontics - Zaragoza is currently welcoming new patients in El Paso, TX. Call (915) 857-9700 or book online to schedule.
Where is Smile Straight Orthodontics - Zaragoza located?
Smile Straight Orthodontics - Zaragoza is located at 1502 N Zaragoza Rd B. Get directions: https://maps.google.com/?cid=8621724171926132721&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Straight Orthodontics - Zaragoza?
Smile Straight Orthodontics - Zaragoza office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–2:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Straight Orthodontics - Zaragoza offer payment plans?
Yes, Smile Straight Orthodontics - Zaragoza offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smile Straight Orthodontics - Zaragoza?
Smile Straight Orthodontics - Zaragoza is staffed by Dr. Keith Packer, Dr. Seth Culler. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Smile Straight Orthodontics - Zaragoza?
Smile Straight Orthodontics - Zaragoza has a 4.9-star rating based on 1030 patient reviews on Google.
Other Smile Straight Orthodontics - Zaragoza locations
Smile Straight Orthodontics
7040 Old Canton Rd, Ridgeland · 5.0 (314)
Smile Straight Orthodontics - Sunland Park
720 Sunland Park Dr, El Paso · 4.9 (536) · Board certified
Smile Straight Orthodontics - Dyer
9813 Dyer St Ste 100, El Paso · 4.9 (764) · Board certified
Aspen Orthodontics
3980 E Riggs Rd, Chandler · 4.9 (304) · Board certified
Smile Straight Orthodontics - Prince Rd.
1426 W Prince Rd, Tucson · 4.8 (208)
Smile Straight Orthodontics - Valencia Rd.
295 W Valencia Rd, Tucson · 4.8 (199)
Smile Straight Orthodontics - Greenway Road
3229 E Greenway Rd UNIT 101, Phoenix · 4.8 (101)
Smile Straight Orthodontics - Country Club Rd.
2102 N Country Club Rd #4, Tucson · 4.8 (229)
Smile Straight Orthodontics
946 Goodman Rd E, Southaven · 4.6 (311) · Board certified
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Evening Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 2:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in El Paso
Within 2 miles
Smile Straight Orthodontics - Sunland Park
4.9 · (536) · El Paso
✓ Board certified · AAO member
Rivera Orthodontics & Associates
4.8 · (66) · El Paso · 0.1 mi
JT Orthodontics: East El Paso Location
4.9 · (591) · El Paso · 1.9 mi
✓ Board certified · AAO member