Tap to connect directly with this practice
Board CertifiedAAO MemberAccepting new patients
Smile Straight Orthodontics
Smile Straight Orthodontics in Southaven, MS offers braces, Invisalign, and comprehensive orthodontic care for children, teens, and adults.
946 Goodman Rd E, Southaven, MS 38671
4.6(311 reviews)
About Smile Straight Orthodontics
Assistants known for calming anxious kids and same-day braces after consultation, though calls and repair requests can go unanswered for stretches.
Reviews at Smile Straight Orthodontics repeatedly single out the assistants for gentle handling of young and anxious patients, with several children moving from initial consultation straight into braces the same day. The office itself comes up often as clean and organized, and coordinators are noted for laying out treatment steps and costs before work begins. A recurring thread involves responsiveness, with some reviewers describing unanswered calls, delayed retainer replacements, or recurring broken brackets, and a smaller number mention billing or insurance disputes.
Summary of 200 patient reviews, July 2020–September 2026, updated September 2026
Smile Straight Orthodontics in Southaven, MS offers braces, Invisalign, and comprehensive orthodontic care for children, teens, and adults.
They provide customized treatments using state-of-the-art technology with complimentary initial consultations including 3D scanning.
Treatments offered
Early TreatmentInvisalignSurgical OrthodonticsClear AlignersTraditional BracesClear BracesLingual Braces
Who They Treat
Smile Straight Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Smile Straight Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
headshot
headshot
Dr. Mary Cruz Contreras
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Dr. Chaninah Zweihorn
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
8 plans listedAetnaCignaDelta Dental PPODenteMaxHumanaMedicaid / CHIPRenaissance DentalUnited Concordia
Smile Straight Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Assistants are repeatedly credited with putting nervous or young children at ease during procedures.
- Several reviews describe children moving from consultation to braces placement in a single visit.
- The office is frequently described as clean, spacious, and well organized.
Things to know
- A number of reviews describe calls or messages going unanswered for days and repair issues like broken brackets recurring without a lasting fix.
- Some reviews describe billing or insurance complications, including one account of care being refused over a balance dispute.
Who it suits
- Families with young children
- Anxious or nervous patients
- Last 90 days
- 17 reviews
- averaging 4.3★
- Last 12 months
- 37 reviews
- averaging 3.8★
- Owner replies
- 96% of reviews
10
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 2 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 3 |
| Apr 2024 | 1 |
| May 2024 | 2 |
| Jun 2024 | 1 |
| Jul 2024 | 1 |
| Aug 2024 | 10 |
| Sep 2024 | 10 |
| Oct 2024 | 4 |
| Nov 2024 | 1 |
| Dec 2024 | 1 |
| Jan 2025 | 2 |
| Feb 2025 | 1 |
| Mar 2025 | 3 |
| Apr 2025 | 5 |
| May 2025 | 2 |
| Jun 2025 | 3 |
| Jul 2025 | 4 |
| Aug 2025 | 2 |
| Sep 2025 | 2 |
| Oct 2025 | 1 |
| Nov 2025 | 4 |
| Dec 2025 | 0 |
| Jan 2026 | 1 |
| Feb 2026 | 1 |
| Mar 2026 | 2 |
| Apr 2026 | 2 |
| May 2026 | 4 |
| Jun 2026 | 5 |
| Jul 2026 | 3 |
| Aug 2026 | 8 |
| Sep 2026 | 5 |
- 5★290
- 4★7
- 3★2
- 2★7
- 1★32
- 20195.0
- 20205.0
- 20214.9
- 20224.9
- 20234.3
- 20244.5
- 20252.9
- 20263.9
1★5★
- Braces55
- Retainers6
PraiseCriticism
- Friendly staff69 / 10
- Scheduling & wait times23 / 9
- Clear explanations24 / 5
- Great with kids23 / 2
- Gentle, comfortable care21
- Treatment results13 / 4
- Cost, insurance & financing7 / 9
- Responsiveness5 / 12
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 69 | 10 |
| Scheduling & wait times | 23 | 9 |
| Clear explanations | 24 | 5 |
| Great with kids | 23 | 2 |
| Gentle, comfortable care | 21 | 0 |
| Treatment results | 13 | 4 |
| Cost, insurance & financing | 7 | 9 |
| Responsiveness | 5 | 12 |
Recent reviews from Google
4.6
311 reviews
Shaniya Landon
3 weeks ago
Everyone is so nice here. Front desk ladies are always kind and helpful with anything you might need. The assistants are friendly and good with my child. we have been coming here for almost 2 years and have enjoyed every minute! I would highly recommend them to anyone!
Kristy Holmes
a month ago
Our first time going to smile straight and I must admit everything about this facility was PERFECT. The staff was very friendly and so welcoming. Everyone we came in contact was all smiles and so welcoming. I usually feel out place in these environments but they made our stay so welcoming and outstanding. My daughter got her first set of braces done and we feel in love with them. I'm so Glad we chose to come to them. We definitely not going anywhere else. We found OUR FOREVER DENTIST HERE
Torlisa Bridges
a month ago
Smile Straight Orthodontics is the BEST. I love the atmosphere and the environment overall. When it came to caring for my daughters and putting on their braces it was a phenomenal experience.
LaToya Bogan
a month ago
When it comes to Kyla…….Love her down!!!! Great personality and excellent service!!!! Hands down the G.O.A.T when it comes to a great dental hygienist!!!! Smile Straight Orthodontics you got a real one!
Nate Hall
3 months ago
Screwed my teeth up and said my mouth was wrong not the retainers that they gave me so I couldn’t wear my retainers and then refused to make me another one if you’re gonna get braces do not go here go any place else that takes your insurance
Questions about this practice
What orthodontic treatments does Smile Straight Orthodontics offer?
Smile Straight Orthodontics offers: Early Treatment, Invisalign, Surgical Orthodontics, Clear Aligners, Traditional Braces, Clear Braces, Lingual Braces.
Does Smile Straight Orthodontics accept dental insurance?
Smile Straight Orthodontics accepts Aetna, Cigna, Delta Dental PPO, DenteMax, Humana, and others.
Does Smile Straight Orthodontics offer free consultations?
Yes, Smile Straight Orthodontics offers a free initial orthodontic consultation. Call (662) 996-2816 to schedule.
Is Smile Straight Orthodontics accepting new patients?
Smile Straight Orthodontics is currently welcoming new patients in Southaven, MS. Call (662) 996-2816 to schedule.
Where is Smile Straight Orthodontics located?
Smile Straight Orthodontics is located at 946 Goodman Rd E. Get directions: https://maps.google.com/?cid=3434677768187620971&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Straight Orthodontics?
Smile Straight Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 7:30 AM–2:30 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Straight Orthodontics offer payment plans?
Yes, Smile Straight Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smile Straight Orthodontics?
Smile Straight Orthodontics is staffed by Dr. Mary Cruz Contreras, Dr. Chaninah Zweihorn. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Smile Straight Orthodontics?
Smile Straight Orthodontics has a 4.6-star rating based on 311 patient reviews on Google.
Other Smile Straight Orthodontics locations
Smile Straight Orthodontics
7040 Old Canton Rd, Ridgeland · 5.0 (314)
Smile Straight Orthodontics - Sunland Park
720 Sunland Park Dr, El Paso · 4.9 (536) · Board certified
Smile Straight Orthodontics - Dyer
9813 Dyer St Ste 100, El Paso · 4.9 (764) · Board certified
Smile Straight Orthodontics - Zaragoza
1502 N Zaragoza Rd B, El Paso · 4.9 (1030) · Board certified
Aspen Orthodontics
3980 E Riggs Rd, Chandler · 4.9 (304) · Board certified
Smile Straight Orthodontics - Prince Rd.
1426 W Prince Rd, Tucson · 4.8 (208)
Smile Straight Orthodontics - Valencia Rd.
295 W Valencia Rd, Tucson · 4.8 (199)
Smile Straight Orthodontics - Country Club Rd.
2102 N Country Club Rd #4, Tucson · 4.8 (229)
Smile Straight Orthodontics - Greenway Road
3229 E Greenway Rd UNIT 101, Phoenix · 4.8 (101)
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri7:30 AM – 2:30 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Southaven
Within 10 miles
GO Orthodontics - Southaven
4.8 · (715) · Southaven
✓ AAO member · Free consult
Southern Orthodontic Specialists
5.0 · (21) · Southaven · 1.2 mi
✓ AAO member · Free consult
iSmile Dentistry & Braces
5.0 · (75) · Memphis · 10.2 mi