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  4. /Smile Straight Orthodontics - Sunland Park
Board CertifiedAAO MemberAccepting new patients

Smile Straight Orthodontics - Sunland Park

Smile Straight Orthodontics in El Paso offers braces, Invisalign®, and customized orthodontic treatment for children, teens, and adults using state-of-the-art technology.

720 Sunland Park Dr, El Paso, TX 79912
4.9(536 reviews)
Call Now(915) 504-6868Book OnlineWebsiteDirections
Smile Straight Orthodontics - Sunland Park

About Smile Straight Orthodontics - Sunland Park

Step-by-step walkthroughs of procedures and payment before treatment starts define visits with Dr. Keith Packer, who many patients start braces with the same day as their consultation.

Reviews here emphasize how thoroughly the office breaks down each stage of treatment and its costs before anything begins, more so than most orthodontic offices. Dr. Keith Packer is described as knowledgeable and easygoing, taking time to answer questions and outline next steps. Many families mention same-day consultation-to-braces appointments, and staff are repeatedly noted for putting nervous kids at ease, including offering a private room for a child with severe anxiety.

Summary of 200 patient reviews, October 2022–September 2026, updated September 2026

Smile Straight Orthodontics in El Paso offers braces, Invisalign®, and customized orthodontic treatment for children, teens, and adults using state-of-the-art technology.

The practice provides affordable treatment options with flexible payment plans and free initial consultations.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignSurgical OrthodonticsSurgical OrthodonticsClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Smile Straight Orthodontics - Sunland Park provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Smile Straight Orthodontics - Sunland Park uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Dr. Keith Packer, DMD, MSD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Seth Culler, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

3 plans listed
Delta Dental Medicare AdvantageDelta Dental PPODelta Dental Premier
The practice works with a diverse range of insurance providers.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviewers frequently mention that procedures, timelines, and payment details are laid out step by step before treatment begins.
  • Dr. Keith Packer is described as detailed and easygoing, walking patients through what to expect at each visit.
  • Many families report same-day evaluation-to-braces placement, and staff are noted for calming anxious or first-time patients.

Things to know

  • A few reviews describe long waits and scheduling conflicts, particularly during summer months or when a location closed.
  • Some reviews mention slow follow-up on retainer or appliance repairs, with a couple of reviewers feeling issues went unresolved for months.

Who it suits

  • Young children starting orthodontic care
  • Families with multiple kids in treatment at once
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Keith Packer · 13 reviews
Last 90 days
5 reviews
averaging 3.8★
Last 12 months
28 reviews
averaging 4.5★
Owner replies
97% of reviews
Compared with El Paso
Higher rated than 50%
of 21 practices we track
Reviews per month
97
Oct 2023Sep 2026
Reviews per month
Oct 20231
Nov 20234
Dec 20231
Jan 20240
Feb 20242
Mar 20241
Apr 20243
May 20245
Jun 20245
Jul 202411
Aug 202442
Sep 202497
Oct 20249
Nov 202410
Dec 20243
Jan 20256
Feb 20255
Mar 20254
Apr 20252
May 20257
Jun 20255
Jul 20253
Aug 20252
Sep 20252
Oct 20253
Nov 20252
Dec 20252
Jan 20261
Feb 20263
Mar 20264
Apr 20263
May 20261
Jun 20265
Jul 20260
Aug 20261
Sep 20263
Star ratings
  • 5★478
  • 4★4
  • 3★3
  • 2★1
  • 1★14
Average rating by year
  • 20194.5
  • 20204.8
  • 20215.0
  • 20224.8
  • 20234.9
  • 20244.9
  • 20254.8
  • 20264.5
1★5★
Treatments patients mention
  • Braces52
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • Friendly staff89 / 3
  • Clear explanations45
  • The orthodontist32 / 1
  • Great with kids32 / 2
  • Gentle, comfortable care24 / 1
  • Scheduling & wait times18 / 4
  • Office & technology19
  • Cost, insurance & financing12 / 4
What patients talk about
ThemePraiseCriticism
Friendly staff893
Clear explanations450
The orthodontist321
Great with kids322
Gentle, comfortable care241
Scheduling & wait times184
Office & technology190
Cost, insurance & financing124

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Recent reviews from Google

4.9
536 reviews
Jose Antonio Martinez
Jose Antonio Martinez
3 weeks ago
“

10/10 service! Betty was amazing and she was very helpful i recommend it 100%

Review from Google

alejandra salazar
alejandra salazar
2 months ago
“

Unfortunately, I wasted my time coming here. I specifically checked through my insurance that this place was in-network for the treatment I was seeking. The office kept saying they did not see my benefit for coverage and initially provided the financials as if I would pay out of pocket. I don’t see the point of paying out of pocket if my benefit is clearly there. I called my insurance 3 times to confirm this coverage, which they did and my insurance even called the office with no response. It really felt like they did not want me to use my insurance. What’s worse is I feel that my time was wasted and there was no regard for it. I am seeking treatment at another orthodontist. This is why I always check my coverage before making appointments so I don’t end up paying unnecessarily and if I hadn’t check my benefit details, I would have ended up paying out of pocket.

Review from Google

Donna Marie Casteel
Donna Marie Casteel
3 months ago
“

Very friendly very helpful explained everything in detail made me feel comfortable

Review from Google

Virginia Prebot
Virginia Prebot
3 months ago
“

Great staff, the Doctor is awesome and my son is very happy. Thank you for everything!

Review from Google

Donnette Cray
Donnette Cray
4 months ago
“

I have re-entered into braces this year. From the very first time of coming to this orthodontist I walked out the same day in braces. They explain the treatment and work with you during your plan. I'm excited to see my straight with no gaps smile ahead!

Review from Google

Read all 536 reviews on Google →

Questions about this practice

What orthodontic treatments does Smile Straight Orthodontics - Sunland Park offer?+
Smile Straight Orthodontics - Sunland Park offers: Early Treatment, Invisalign, Surgical Orthodontics, Clear Aligners, Traditional Braces, Clear Braces.
Does Smile Straight Orthodontics - Sunland Park accept dental insurance?+
Smile Straight Orthodontics - Sunland Park accepts Delta Dental Medicare Advantage, Delta Dental PPO, Delta Dental Premier.
Does Smile Straight Orthodontics - Sunland Park offer free consultations?+
Yes, Smile Straight Orthodontics - Sunland Park offers a free initial orthodontic consultation. Call (915) 504-6868 or book online to schedule.
Is Smile Straight Orthodontics - Sunland Park accepting new patients?+
Smile Straight Orthodontics - Sunland Park is currently welcoming new patients in El Paso, TX. Call (915) 504-6868 or book online to schedule.
Where is Smile Straight Orthodontics - Sunland Park located?+
Smile Straight Orthodontics - Sunland Park is located at 720 Sunland Park Dr. Get directions: https://maps.google.com/?cid=7293757704567595382&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Straight Orthodontics - Sunland Park?+
Smile Straight Orthodontics - Sunland Park office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–2:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Straight Orthodontics - Sunland Park offer payment plans?+
Yes, Smile Straight Orthodontics - Sunland Park offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smile Straight Orthodontics - Sunland Park?+
Smile Straight Orthodontics - Sunland Park is staffed by Dr. Keith Packer, Dr. Seth Culler. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Smile Straight Orthodontics - Sunland Park?+
Smile Straight Orthodontics - Sunland Park has a 4.9-star rating based on 536 patient reviews on Google.

Other Smile Straight Orthodontics - Sunland Park locations

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Aspen Orthodontics
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Smile Straight Orthodontics - Zaragoza
1502 N Zaragoza Rd B, El Paso · 4.9 (1030) · Board certified
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Smile Straight Orthodontics - Dyer
9813 Dyer St Ste 100, El Paso · 4.9 (764) · Board certified
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Smile Straight Orthodontics - Prince Rd.
1426 W Prince Rd, Tucson · 4.8 (208)
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Smile Straight Orthodontics - Valencia Rd.
295 W Valencia Rd, Tucson · 4.8 (199)
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Smile Straight Orthodontics - Greenway Road
3229 E Greenway Rd UNIT 101, Phoenix · 4.8 (101)
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Smile Straight Orthodontics - Country Club Rd.
2102 N Country Club Rd #4, Tucson · 4.8 (229)
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Smile Straight Orthodontics
946 Goodman Rd E, Southaven · 4.6 (311) · Board certified
View →

Research with AI

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720 Sunland Park Dr
El Paso, TX 79912
Get Directions
(915) 504-6868
epsmiles.com/sunland-office
Book Online
contact@epsmiles.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 2:00 PM
SatClosed
SunClosed

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Back to El Paso Orthodontists

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View all El Paso orthodontists →
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