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Board CertifiedAAO MemberAccepting new patients

El Paso Family Orthodontics

El Paso Family Orthodontics offers comprehensive orthodontic care including traditional braces, ceramic braces, and Invisalign clear aligners.

5925 Cromo Dr, El Paso, TX 79912
4.8(160 reviews)
Call Now(915) 307-9688Book OnlineWebsiteDirections

About El Paso Family Orthodontics

Clean, modern facilities and a kind approach from Dr. Michelle Espina mark this office, particularly for families with young kids and anxious patients.

Many reviews highlight a clean, modern office with a professional feel. Dr. Michelle Espina is often described as kind and attentive, and staff explain treatment options for braces and Invisalign along the way. Families with young children and anxious patients often mention comfortable visits, and several note noticeable smile improvements after treatment.

Summary of 69 patient reviews, April 2018–August 2026, updated September 2026

El Paso Family Orthodontics offers comprehensive orthodontic care including traditional braces, ceramic braces, and Invisalign clear aligners.

Led by board-certified Dr. Michelle Espina since 2011, the practice serves children, teens, and adults from their West El Paso location, which also serves Sunland Park and Las Cruces.

Treatments offered

InvisalignInvisalignEarly TreatmentEarly TreatmentClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

El Paso Family Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

El Paso Family Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Dr. Michelle Espina, DDS, MS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients

Insurance accepted

11 plans listed
AetnaCignaDelta DentalGuardianHumanaMedicaid / CHIPMetLifeRenaissance Dental
El Paso Family Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 2 months ago

What patients praise

  • The office is repeatedly noted for being clean, modern, and professionally run.
  • Dr. Michelle Espina is praised for her kindness and attentiveness during appointments.
  • Visits are often described as calming, with young children feeling comfortable and even excited to attend.

Things to know

  • A few reviews describe cost and insurance issues, including confusion over Medicaid paperwork and fees for consultations or minor repairs.
  • Some reviews mention frustration with limited hours, including no Saturday appointments and early closing times.

Who it suits

  • Families with young children
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Michelle Espina · 12 reviews
Last 12 months
6 reviews
averaging 4.3★
Owner replies
67% of reviews
Reviews per month
12
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 202312
Jan 20244
Feb 20243
Mar 20241
Apr 20240
May 20240
Jun 20241
Jul 20241
Aug 20243
Sep 20244
Oct 20240
Nov 20241
Dec 20245
Jan 20251
Feb 20252
Mar 20251
Apr 20250
May 20250
Jun 20250
Jul 20253
Aug 20251
Sep 20253
Oct 20250
Nov 20250
Dec 20252
Jan 20260
Feb 20261
Mar 20260
Apr 20261
May 20260
Jun 20260
Jul 20260
Aug 20261
Sep 20260
Star ratings
  • 5★150
  • 4★5
  • 3★0
  • 2★0
  • 1★7
Average rating by year
  • 20164.0
  • 20175.0
  • 20183.9
  • 20195.0
  • 20205.0
  • 20214.8
  • 20224.9
  • 20234.9
  • 20245.0
  • 20254.3
  • 20263.7
1★5★
Treatments patients mention
  • Braces9
What patients talk about
PraiseCriticism
  • Friendly staff28 / 2
  • Great with kids14 / 2
  • The orthodontist14 / 1
  • Clear explanations13 / 2
  • Office & technology12
  • Treatment results9 / 1
  • Cost, insurance & financing2 / 7
  • Gentle, comfortable care8
What patients talk about
ThemePraiseCriticism
Friendly staff282
Great with kids142
The orthodontist141
Clear explanations132
Office & technology120
Treatment results91
Cost, insurance & financing27
Gentle, comfortable care80

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Recent reviews from Google

4.8
160 reviews
Liliana DelaGarza
Liliana DelaGarza
7 months ago
“

My experience was positive from start to finish! The Dr, front desk and ortho assistants were wonderful. Chon, was my ortho assistant. She made the procedures ALWAYS pleasant that I looked forward to each visit! THANK YOU TO ALL OF YOU… I love my teeth and smile! 😀

Review from Google

Aida Hernandez
Aida Hernandez
a year ago
“

Having my son’ orthodontic treatment at El Paso Family Orthodontics was such a great experience. The staff is friendly and accommodating to our schedule. Dr. Espina is an amazing doctor, she made sure that my son was comfortable at every visit and ensured that the treatment was completed to perfection. I highly recommend El Paso Family Orthodontics!!!

Review from Google

Stacie Lopez
Stacie Lopez
Edited a year ago
“

Dr. Espina and her team transformed my smile in the most incredible way. She was kind, compassionate, and attentive throughout my entire experience. You can truly tell she listens and genuinely cares about her patients. The entire staff is warm, welcoming, and supportive. They also offer affordable payment plans and are willing to work with you. I highly recommend them to anyone ready to start their smile journey!

Review from Google

Lindsay Landauer
Lindsay Landauer
a year ago
“

I brought my daughter here for braces through Medicaid. The office refused to even submit the paperwork, saying she would be denied and it wasn’t worth their time. Even when I asked for a formal denial, they refused to move forward. I’m very disappointed in how dismissive they were, especially since Medicaid requires an official submission for approval. We’ve since found a provider who is supportive and respectful. I hope this office considers the needs of all families — not just those who can pay out of pocket.

Review from Google

Essie Zamora
Essie Zamora
a year ago
“

Both of my kids are done with treatment here. The office is nice, and clean. And the results were great! I was told i was able to make appointments for saturday, but then for some reason they stopped taking appointments for Saturday .I believe its a new customer only thing... Also if you loose your retainers. You will pay almost $400. No free replacements at all!! Be careful with them.

Review from Google

Read all 160 reviews on Google →

Questions about this practice

What orthodontic treatments does El Paso Family Orthodontics offer?+
El Paso Family Orthodontics offers: Invisalign, Early Treatment, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does El Paso Family Orthodontics accept dental insurance?+
El Paso Family Orthodontics accepts Aetna, Cigna, Delta Dental, Guardian, Humana, and others.
Does El Paso Family Orthodontics offer free consultations?+
Yes, El Paso Family Orthodontics offers a free initial orthodontic consultation. Call (915) 307-9688 or book online to schedule.
Is El Paso Family Orthodontics accepting new patients?+
El Paso Family Orthodontics is currently welcoming new patients in El Paso, TX. Call (915) 307-9688 or book online to schedule.
Where is El Paso Family Orthodontics located?+
El Paso Family Orthodontics is located at 5925 Cromo Dr. Get directions: https://maps.google.com/?cid=17042925237657785280&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for El Paso Family Orthodontics?+
El Paso Family Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does El Paso Family Orthodontics offer payment plans?+
Yes, El Paso Family Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at El Paso Family Orthodontics?+
El Paso Family Orthodontics is staffed by Dr. Michelle Espina. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for El Paso Family Orthodontics?+
El Paso Family Orthodontics has a 4.8-star rating based on 160 patient reviews on Google.
How long has El Paso Family Orthodontics been in practice?+
El Paso Family Orthodontics has been providing orthodontic care since 2011, serving the El Paso, TX community for over 15 years.

Research with AI

ChatGPTPerplexityClaude
5925 Cromo Dr
El Paso, TX 79912
Get Directions
(915) 307-9688
epfamilyorthodontics.com/
Book Online
Open in Google Maps
Accepting new patients
Est. 2011
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
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Back to El Paso Orthodontists

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