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Western Dental is a general dentistry and orthodontic practice in Long Beach, CA offering braces and clear aligners for patients of all ages.
About Western Dental & Orthodontics
Braces for children come up more often here than most general dental offices, with Dr. Marcelle often credited for calm, plain-language guidance during treatment.
Western Dental & Orthodontics is a general dental practice in Long Beach that also offers braces, clear aligners, early treatment, and retainers. Braces for children are mentioned more than at a typical dental office, and reviews often point to Dr. Marcelle for walking families through procedures in plain language. Financing help for orthodontic and other costly treatments comes up repeatedly, though billing and scheduling issues surface often enough to be worth noting.
Summary of 215 patient reviews, December 2020–September 2026, updated September 2026
Western Dental is a general dentistry and orthodontic practice in Long Beach, CA offering braces and clear aligners for patients of all ages.
They provide traditional metal braces, clear braces, and removable aligners with flexible payment options and insurance acceptance including Medicaid and Medi-Cal.
Treatments offered
Who They Treat
Western Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
JONJEI KU, DDS
NPI verified · no bio or photo on file
Insurance accepted
35 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews mentioning orthodontic care describe braces placed for children, sometimes alongside cavity treatment, with financing arranged to help make the cost manageable. A few reviews note a rushed initial consultation focused on collecting a deposit, and one mentioned a retainer that had to be redone but still didn't fit well.
| Oct 2023 | 7 |
|---|---|
| Nov 2023 | 8 |
| Dec 2023 | 3 |
| Jan 2024 | 3 |
| Feb 2024 | 2 |
| Mar 2024 | 6 |
| Apr 2024 | 1 |
| May 2024 | 3 |
| Jun 2024 | 3 |
| Jul 2024 | 10 |
| Aug 2024 | 12 |
| Sep 2024 | 17 |
| Oct 2024 | 9 |
| Nov 2024 | 2 |
| Dec 2024 | 8 |
| Jan 2025 | 7 |
| Feb 2025 | 6 |
| Mar 2025 | 12 |
| Apr 2025 | 13 |
| May 2025 | 5 |
| Jun 2025 | 3 |
| Jul 2025 | 6 |
| Aug 2025 | 2 |
| Sep 2025 | 5 |
| Oct 2025 | 6 |
| Nov 2025 | 7 |
| Dec 2025 | 1 |
| Jan 2026 | 9 |
| Feb 2026 | 12 |
| Mar 2026 | 11 |
| Apr 2026 | 4 |
| May 2026 | 6 |
| Jun 2026 | 5 |
| Jul 2026 | 4 |
| Aug 2026 | 15 |
| Sep 2026 | 4 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 50 | 20 |
| The dentist | 38 | 9 |
| Scheduling & wait times | 7 | 37 |
| Gentle, comfortable care | 26 | 8 |
| Cost, insurance & financing | 5 | 28 |
| Clear explanations | 16 | 6 |
| Sales pressure | 0 | 16 |
| Great with kids | 9 | 4 |
Recent reviews from Google
They did not want to pull my tooth a simple procedure. They just wanted to overcharge my insurance. I’m never going back to western dental
where do I BEGIN ? 🥹 I feel like as an adult the dentist is always a scary place because you’re expecting bad news , judgement or maybe expensive work. when I tell you everyone here makes the experience so smooth . And I just want to say Jonathan you were really a sweetheart you went above and beyond to make sure I got my service and I hope you know I’m truly grateful for that. Jonathan was professional , kind , and when he was explaining all the steps for payment and for my dental regimens I could tell he enjoyed what he does and that’s rare these days. love you all !
Jonathan, Sandy, and Lily were so sweet and helpful they took their time and gave me much info and they were very patient Dr. Marcelle was so sweet very upbeat I told her that I am very nervous and she helped me be optimistic she told me all the treatments I can do and was super helpful they just knows how to make you feel at ease. I will be coming back. Super clean too so five stars go here trust me!
Dr. Claims and her team were excellent . They made me feel at ease comfortable and errr efficient in their work. They really helped me to complete much delayed dental work. Great experience
The staff here is so friendly and really knows their stuff. Jonathan was able to explain the treatment and my insurance benefits in a way I could understand. If you are looking for a new dentist, Dr. Calima is great.
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