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Board CertifiedAccepting new patients
Brident Dental & Orthodontics
Brident is a dental practice in Plano, TX offering general dentistry and orthodontic services including traditional braces, clear braces, and aligners.
1120 E Parker Rd # 105, Plano, TX 75074
4.5(553 reviews)
About Brident Dental & Orthodontics
Handling multiple children at once and staying patient with nervous or special-needs kids is what many families remember most about this Plano practice.
Brident Dental & Orthodontics is a general dental practice in Plano that also offers Invisalign, traditional braces, clear aligners, and retainers. Beyond the general dentistry, reviews point to a staff especially skilled with young patients, including nervous toddlers and kids with ADHD, and to a clean, recently remodeled office. Scheduling is a recurring sore point, with a number of reviewers describing canceled or delayed appointments, and some also report trouble getting calls returned, especially around billing.
Summary of 202 patient reviews, July 2021–September 2026, updated September 2026
Brident is a dental practice in Plano, TX offering general dentistry and orthodontic services including traditional braces, clear braces, and aligners.
They serve patients of all ages with flexible payment options and accept most insurance plans including Medicaid and Medicare.
Treatments offered
Who They Treat
Brident Dental & Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Lee
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
Insurance accepted
54 plans listedADI/DentaquestAetnaAffordable Family Health ServicesAmeritasAssurantBlue Cross Blue ShieldBrident Discount PlanCareington
Brident Dental & Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 8 weeks ago
What patients praise
- Staff are repeatedly singled out for handling multiple children at once and staying patient with kids who resist treatment.
- Reviewers describe assistants and front desk staff who translate for non-English speakers and answer questions before starting braces.
- The office is often described as clean, modern, and welcoming, with COVID-era safety precautions noted by some visitors.
Things to know
- A number of reviews describe canceled or rescheduled appointments and long waits despite confirmed times.
- Some reviewers report difficulty reaching the office by phone, including unreturned calls about billing.
Who it suits
- Families with young children
- Anxious or nervous patients
- Adults seeking general dental and orthodontic care
Doctors patients mention
- Dr. Al · 11 reviews
Orthodontic care in reviews
Reviews mentioning orthodontic treatment describe braces installed for children with the help of discounts or payment plans, and several call the ortho side of care consistently good over the years; a couple of reviewers, though, report braces installed incorrectly or a bite issue that went unaddressed.
- Last 90 days
- 23 reviews
- averaging 4.4★
- Last 12 months
- 248 reviews
- averaging 4.8★
- Owner replies
- 80% of reviews
- typically within 26 days
57
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 2 |
| Jan 2024 | 1 |
| Feb 2024 | 1 |
| Mar 2024 | 2 |
| Apr 2024 | 2 |
| May 2024 | 4 |
| Jun 2024 | 1 |
| Jul 2024 | 3 |
| Aug 2024 | 1 |
| Sep 2024 | 4 |
| Oct 2024 | 2 |
| Nov 2024 | 3 |
| Dec 2024 | 0 |
| Jan 2025 | 2 |
| Feb 2025 | 1 |
| Mar 2025 | 1 |
| Apr 2025 | 5 |
| May 2025 | 1 |
| Jun 2025 | 1 |
| Jul 2025 | 1 |
| Aug 2025 | 0 |
| Sep 2025 | 2 |
| Oct 2025 | 1 |
| Nov 2025 | 1 |
| Dec 2025 | 1 |
| Jan 2026 | 43 |
| Feb 2026 | 55 |
| Mar 2026 | 57 |
| Apr 2026 | 22 |
| May 2026 | 12 |
| Jun 2026 | 34 |
| Jul 2026 | 2 |
| Aug 2026 | 13 |
| Sep 2026 | 7 |
- 5★425
- 4★17
- 3★5
- 2★10
- 1★43
- 20183.4
- 20193.7
- 20204.0
- 20214.8
- 20224.9
- 20234.0
- 20244.0
- 20253.6
- 20264.8
1★5★
- Braces8
- Early (phase 1) treatment6
PraiseCriticism
- Friendly staff146 / 9
- Great with kids43 / 5
- The dentist32 / 8
- Gentle, comfortable care29 / 4
- Clear explanations23 / 2
- Scheduling & wait times8 / 17
- Office & technology18
- Responsiveness3 / 14
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 146 | 9 |
| Great with kids | 43 | 5 |
| The dentist | 32 | 8 |
| Gentle, comfortable care | 29 | 4 |
| Clear explanations | 23 | 2 |
| Scheduling & wait times | 8 | 17 |
| Office & technology | 18 | 0 |
| Responsiveness | 3 | 14 |
Recent reviews from Google
4.5
553 reviews
dyana montejano
2 months ago
The team is exceptional. Front desk is always very helpful in the back. Office is very knowledgeable and friendly. I have been coming to this location for years and the service is always exemplary.
Kassem AL
3 months ago
had a great experience at this dental clinic. The staff is professional, and the doctor is highly skilled and thorough. I felt very comfortable throughout my appointment."
Henry Nguyen
3 months ago
Disrespectul customer service, the Indian manager guy treats me like a kid. Came in at appointment time and had to wait 30m. Overpriced. I got way cheaper quote and better customer service at Thrive. This is not promo tho just helping people out
Ivania Rivas
3 months ago
The front office staff was wonderful—friendly, professional, and very welcoming. They made the entire experience smooth and stress-free. Highly recommend!
Nakia Scott
Edited 3 months ago
Awesome experience. The staff there are very nice and welcoming. We always have a great experience here. I truly recommend this office.
Questions about this practice
What orthodontic treatments does Brident Dental & Orthodontics offer?
Brident Dental & Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Brident Dental & Orthodontics accept dental insurance?
Brident Dental & Orthodontics accepts ADI/Dentaquest, Aetna, Affordable Family Health Services, Ameritas, Assurant, and others.
Does Brident Dental & Orthodontics offer free consultations?
Yes, Brident Dental & Orthodontics offers a free initial orthodontic consultation. Call (469) 526-1314 or book online to schedule.
Is Brident Dental & Orthodontics accepting new patients?
Brident Dental & Orthodontics is currently welcoming new patients in Plano, TX. Call (469) 526-1314 or book online to schedule.
Where is Brident Dental & Orthodontics located?
Brident Dental & Orthodontics is located at 1120 E Parker Rd # 105. Get directions: https://maps.google.com/?cid=9630965308203519794&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Brident Dental & Orthodontics?
Brident Dental & Orthodontics office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed Closed–Closed, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat 8:00 AM–4:30 PM, Sun Closed–Closed.
Does Brident Dental & Orthodontics offer payment plans?
Yes, Brident Dental & Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Brident Dental & Orthodontics?
Brident Dental & Orthodontics is staffed by Lee. The practice is board-certified.
What is the patient rating for Brident Dental & Orthodontics?
Brident Dental & Orthodontics has a 4.5-star rating based on 553 patient reviews on Google.
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Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
WedClosed
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat8:00 AM – 4:30 PM
SunClosed
- Google reviews synced
- SOURCED
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