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Brident is a general dentistry and orthodontic practice in McAllen, Texas offering braces, clear aligners, and other dental services.
About Brident Dental & Orthodontics
Braces are a bigger focus here than at many dental offices, with several children in one family often in treatment together, though scheduling and billing draw frequent complaints.
Braces appear more often in these reviews than at typical dental offices, often for families bringing several children through treatment together. Brident is a general dental practice that also offers traditional braces and retainers alongside routine dental care. Patients highlight detailed explanations of treatment plans and note gentle extractions and cleanings with little discomfort reported. Many reviews also describe long waits, canceled appointments, and unexpected bills that have become recurring frustrations.
Summary of 203 patient reviews, April 2016–September 2026, updated September 2026
Brident is a general dentistry and orthodontic practice in McAllen, Texas offering braces, clear aligners, and other dental services.
They serve patients of all ages and accept most insurance plans including Medicaid and Medicare.
Treatments offered
Who They Treat
Brident Dental & Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Lee
NPI verified · no bio or photo on file
GABRIELA SOFIA FLORES GARCIA
NPI verified · no bio or photo on file
Insurance accepted
54 plans listedWhat patients say
Latest review 8 weeks ago
What patients praise
Things to know
Who it suits
Orthodontic care in reviews
Orthodontic reviews mention staff explaining treatment plans and offering a free consultation before starting braces, though a few describe long waits during multi-year treatment and one case where the orthodontist left before finishing, resulting in an unresolved bite issue.
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 1 |
| Jan 2024 | 3 |
| Feb 2024 | 3 |
| Mar 2024 | 3 |
| Apr 2024 | 4 |
| May 2024 | 4 |
| Jun 2024 | 9 |
| Jul 2024 | 6 |
| Aug 2024 | 3 |
| Sep 2024 | 4 |
| Oct 2024 | 3 |
| Nov 2024 | 3 |
| Dec 2024 | 4 |
| Jan 2025 | 6 |
| Feb 2025 | 3 |
| Mar 2025 | 12 |
| Apr 2025 | 5 |
| May 2025 | 0 |
| Jun 2025 | 3 |
| Jul 2025 | 1 |
| Aug 2025 | 1 |
| Sep 2025 | 1 |
| Oct 2025 | 4 |
| Nov 2025 | 5 |
| Dec 2025 | 3 |
| Jan 2026 | 3 |
| Feb 2026 | 1 |
| Mar 2026 | 3 |
| Apr 2026 | 3 |
| May 2026 | 1 |
| Jun 2026 | 2 |
| Jul 2026 | 1 |
| Aug 2026 | 2 |
| Sep 2026 | 1 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 39 | 11 |
| Scheduling & wait times | 7 | 33 |
| The dentist | 20 | 15 |
| Cost, insurance & financing | 6 | 22 |
| Clear explanations | 19 | 4 |
| Gentle, comfortable care | 16 | 3 |
| Great with kids | 8 | 4 |
| Sales pressure | 0 | 11 |
Recent reviews from Google
Cindy patient coordinator is so helpful and very amazing. She answered all my questions and made me feel welcome. Manager Jesse Martinez was also very helpful. I will recommend this office to all my family and friends. Thanks for your help Cindy and Jesse
This place was a disappointment, and very money hungry. If you want a fast and affordable emergency dentist this isn't the place EVEN with dental insurance.
I had a wonderful experience at AC Villarreal Dental Office! From the moment I walked in, the staff was incredibly friendly and welcoming, which made me comfortable right away. What really stood out was their attention to detail. The dentist and team took the time to explain everything clearly and made sure I was well cared for throughout my visit. I highly recommend AC Villarreal to anyone looking for professional, attentive, and friendly dental care!
They will do services without your consent and then bill you the full amount later…wayyy later. They performed services we explicitly asked them not to on multiple occasions and now almost two years later are sending us a bill for what the insurance didn’t cover. We were clear that we wanted to avoid what they insurance didn’t cover and yet they ignored us and performed those services without our knowledge or consent.
I do like the one on N. 10th St. Staff is friendly and respond to any questions. Also the orthodontist is nice and professional. However Ive been to the one on S.10th St. and they are not at all professional, they were rude to my son who went in for extractions of wisdom teeth and came out with a mouth full of blood. He was in immense pain, they didn't give him anything for swelling or pain. When I went to the pharmacy to pick up his prescription it wasn't even ready. They hadn't received the order. I didn't even speak to a nurse or dentist when I went in. The receptionist left me sketchy. She didn't know anything.
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