Brident Dental & Orthodontics

I was seen at this dental office and had an amazing experience! The front staff, Ms. Wendy was very friendly and helpful at explaining what I needed done and how I could set up payment plans. The doctor and assistant were also very patient and helpful, I’ve always been a little apprehensive with dental offices but they made it easy!

Nadia went above and beyond during my visit today. She made me feel comfortable, explained everything clearly, and had such great energy the whole time. You can tell she really cares about the patients. Highly recommend!

This 5-star review is for Sarah at the front desk. She was amazing and really went over and beyond our expectations. She is definitely an asset to this location and your company!! Although it took some time to see a specialist, we appreciated Dr. Cho’s insight which made us go in an entirely different direction. Thanks for taking the time to discuss the issues at hand. We also plan to get a second opinion because I overheard and observed many of the staff members having communication issues. Sarah was great at smoothing things over, after the delay and continued to follow up with us to schedule another visit to another location that will be able to serve my husbands needs and treatment.

I felt cared for and heard. They listened to me. The dentist seemed knowledgeable and friendly. She was very helpful.

Dishonest. Is the first word I would use to describe how they do business here. I made an appointment to have a tooth pulled when I cracked a wisdom tooth. They happily scheduled me for the very next day and I arrived with relief that I would finally be rid of the pain. I was a new patient so I did the usual song and dance of filling out the paper work and providing my insurance info. When I was called back I was escorted into the x-ray room. Unusual I thought. I was just getting a tooth pulled. The attendant advised to just get it out of the way for future appointments. Then I was brought into the procedure room where I met the dentist and she said they would be doing a gum check. "I just need my tooth pulled". "I need to check your gums first before we talk about pulling your tooth." She proceeded to check my gums and after she was finished she proceeded to tell me that the Dr. Who does the tooth pulling only comes in once a month th and would not be in for 3 weeks. I was blown away. They put me through all that only to give the news afterwards so they could charge my insurance. Dishonest. The staff was plenty friendly. But I wond do business with people who are dishonest about their intentions.