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Jefferson Dental & Orthodontics serves children and adults seeking orthodontic care in Plano, Texas.
About Jefferson Dental & Orthodontics
Braces cases, from young children to adults, show up more than usual here, with Dr. Chawla often credited for calm, step-by-step explanations.
Jefferson Dental & Orthodontics is a general dental practice that also offers Invisalign alongside braces treatment for both children and adults. Dr. Chawla appears frequently in reviews for handling extractions and anxious patients calmly while explaining what to expect before starting a procedure. Braces cases come up more than usual, with some patients describing a straighter smile after about eighteen months of treatment. Scheduling and billing issues also surface in a notable number of reviews, particularly around orthodontic follow-up visits.
Summary of 212 patient reviews, August 2023–September 2026, updated September 2026
Jefferson Dental & Orthodontics serves children and adults seeking orthodontic care in Plano, Texas.
The practice provides traditional orthodontic treatment as well as Invisalign clear aligner therapy for patients who prefer a less visible option. Clinical workflows incorporate digital impression technology using intraoral scanners, which capture tooth and gum structures without traditional mold materials. This scanning approach supports treatment planning for both fixed and removable appliances. Spanish-speaking staff are available to assist patients who prefer consultation and care coordination in that language. The practice accepts most PPO insurance plans and participates with many Medicaid, CHIP, and Medicare programs. Jefferson Dental & Orthodontics files claims directly with carriers on behalf of patients, though specific coverage details should be confirmed with individual insurance providers before beginning treatment. Payment plans are available for out-of-pocket costs, and the practice accepts CareCredit financing. New patients can schedule a free consultation to discuss treatment goals and financial options. Jefferson Dental & Orthodontics holds a 4.5-star rating based on 1,360 Google reviews. The practice provides orthodontic services to patients throughout the Plano area. Treatment recommendations depend on individual clinical assessment and diagnostic records.
Treatments offered
Who They Treat
Jefferson Dental & Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Jefferson Dental & Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Nesrin Tulimat
NPI verified · no bio or photo on file
Karthik Kommuri
NPI verified · no bio or photo on file
Yu-Tien Lin
NPI verified · no bio or photo on file
Jaspreet Dhadli
NPI verified · no bio or photo on file
Melanie Hebert
NPI verified · no bio or photo on file
Diana-Beatrix Velicu
NPI verified · no bio or photo on file
Fangming Li
NPI verified · no bio or photo on file
Insurance accepted
26 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Orthodontic reviews describe braces treatment that can stretch past two years with slow visible progress in some cases, while others report a straighter smile after about eighteen months. Scheduling conflicts and limited appointment availability come up repeatedly for orthodontic follow-ups, including Invisalign check-ins.
| Oct 2023 | 14 |
|---|---|
| Nov 2023 | 15 |
| Dec 2023 | 24 |
| Jan 2024 | 19 |
| Feb 2024 | 23 |
| Mar 2024 | 8 |
| Apr 2024 | 17 |
| May 2024 | 12 |
| Jun 2024 | 15 |
| Jul 2024 | 12 |
| Aug 2024 | 11 |
| Sep 2024 | 4 |
| Oct 2024 | 4 |
| Nov 2024 | 6 |
| Dec 2024 | 9 |
| Jan 2025 | 8 |
| Feb 2025 | 7 |
| Mar 2025 | 27 |
| Apr 2025 | 8 |
| May 2025 | 15 |
| Jun 2025 | 15 |
| Jul 2025 | 22 |
| Aug 2025 | 10 |
| Sep 2025 | 7 |
| Oct 2025 | 16 |
| Nov 2025 | 16 |
| Dec 2025 | 9 |
| Jan 2026 | 3 |
| Feb 2026 | 9 |
| Mar 2026 | 16 |
| Apr 2026 | 9 |
| May 2026 | 9 |
| Jun 2026 | 13 |
| Jul 2026 | 7 |
| Aug 2026 | 9 |
| Sep 2026 | 22 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 83 | 8 |
| The dentist | 63 | 7 |
| Clear explanations | 30 | 4 |
| Gentle, comfortable care | 27 | 4 |
| Scheduling & wait times | 4 | 18 |
| Cost, insurance & financing | 11 | 10 |
| Treatment results | 17 | 3 |
| Responsiveness | 5 | 10 |
Recent reviews from Google
The experience and customer service were great. They were very gentle with my son and made him feel comfortable. Thanks to Dr. Chawla, Afrah, Esli 😊
My dad had his first appointment here yesterday, and we were very impressed with the excellent customer service. Everyone was so kind, welcoming, and professional. From Dr. Chawla to Dental Assistant Ashley and Manager Nancy, the service, care, and attention they provided were truly exceptional. My dad had been looking for a new dentist, and he finally found the right place! Thank you to the entire team for making his first visit such a positive experience. We highly recommend this office!
I took my friend in as she was in a lot of pain. Silvia filled out her paper work and everything went smoothly. All the staff were very helpful and friendly. Silvia was helped by Elsi, Elsi was very helpful. Now I am able to see and hear my friend laugh again.
I just wanted to say that starting from the Manager Nancy she was great and answered all my questions for Kingston & myself, she was very knowledgeable and helped us with our insurance situation,then the Dental assistant Gyvonne Is always a sweetheart, always doing the Job in order & work well with the Children keeping them calm ☺️ and assisting the doctor ! !Now, let me tell you about The Top GOAT doctor Chawla, OK, this lady is incredible. First off Tell me how was She fixing King’s cavity at the same time pulled a tooth on the other side while I was watching and still missed it! 10-15 minutes Tops i’m telling y’all it was so fast nor the child nor me felt it. 20 stars for the doctor and let me tell you about the hygienist Afrah, of course her work is great always great but let me tell you what she taught me about me, something I’ve been doing 44 years incorrect, brushing my teeth, the direction and how I was doing it was wrong although I came for the child I would definitely be going back for myself. for the whole team that helped me out that day, 10. Stars. And thank you. We will see you soon.
I strongly recommend avoiding Jefferson Dental for orthodontic treatment. I started braces treatment in April 2024 and, after more than two years, I have seen very little meaningful progress. They received over $4,500 from myself/insurance. Now, after two years, I was told they want another $1,500 to continue treatment. The communication and scheduling have also been terrible. I have shown up to appointments I made for orthodontics only to be told they were scheduled as regular dental appointments instead. Most recently, on June 29, 2026, I showed up and was not given proper notice that the orthodontic location had changed, which wasted my time and gas. In my opinion, this has been an extremely frustrating and disappointing experience. I feel like I paid thousands of dollars, lost my lifetime insurance benefit, and still do not have the results I was promised. I would not recommend Jefferson Dental for braces, orthodontic care, or dental care in general.
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