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Bright Now!
About Bright Now! Dental & Orthodontics - Spokane, WA
Orthodontic patients often work with several different doctors over one course of treatment, and cost estimates or insurance coverage don't always match later invoices.
This is a general dental practice that also offers traditional braces and clear aligners alongside routine dental care. Reviews mention billing and insurance surprises more than typical, including estimates that changed and coverage promises that weren't honored. Treatment timelines also come up often, with some repairs finished quickly but other cases, including orthodontic treatment, dragging on for months amid staff turnover. On the positive side, several reviews describe staff helping anxious patients through panic attacks and walking through insurance details before treatment begins.
Summary of 210 patient reviews, January 2018–September 2026, updated September 2026
Treatments offered
Who They Treat
Bright Now! Dental & Orthodontics - Spokane, WA provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Betty Chen, DDS, MS
NPI verified · no bio or photo on file
Dr. Dooyong Choi
NPI verified · no bio or photo on file
Dr. Edmund Guo, DDS
NPI verified · no bio or photo on file
Dr. John Choi, DDS
NPI verified · no bio or photo on file
Dr. Singh Singh
NPI verified · no bio or photo on file
Dr. Taha Shoreibah, DDS
NPI verified · no bio or photo on file
Insurance accepted
2 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Orthodontic reviews mention braces and Invisalign treatment, but several describe frustration with frequent doctor changes, including one child's 14-month treatment involving four different doctors. A few patients also report Invisalign left incomplete despite full payment, with only partial credit offered rather than a proportional refund.
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 5 |
| Jan 2024 | 10 |
| Feb 2024 | 4 |
| Mar 2024 | 3 |
| Apr 2024 | 6 |
| May 2024 | 8 |
| Jun 2024 | 1 |
| Jul 2024 | 4 |
| Aug 2024 | 7 |
| Sep 2024 | 7 |
| Oct 2024 | 6 |
| Nov 2024 | 11 |
| Dec 2024 | 4 |
| Jan 2025 | 4 |
| Feb 2025 | 6 |
| Mar 2025 | 6 |
| Apr 2025 | 3 |
| May 2025 | 6 |
| Jun 2025 | 6 |
| Jul 2025 | 5 |
| Aug 2025 | 6 |
| Sep 2025 | 5 |
| Oct 2025 | 10 |
| Nov 2025 | 7 |
| Dec 2025 | 5 |
| Jan 2026 | 6 |
| Feb 2026 | 11 |
| Mar 2026 | 1 |
| Apr 2026 | 9 |
| May 2026 | 7 |
| Jun 2026 | 8 |
| Jul 2026 | 10 |
| Aug 2026 | 7 |
| Sep 2026 | 4 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 77 | 7 |
| The dentist | 31 | 13 |
| Scheduling & wait times | 14 | 15 |
| Gentle, comfortable care | 23 | 2 |
| Clear explanations | 17 | 3 |
| Cost, insurance & financing | 10 | 10 |
| Responsiveness | 11 | 9 |
| Treatment timeline | 8 | 8 |
Recent reviews from Google
I have broken a tooth and I was happy on how fast they got me in. They are busy Office, but they took time to take care of me.
Always have had a great experience with Bright Now Dental. All the staff are respectful and professional.
Very friendly staff that show that they really care about your issues and preform the work as pain free as possible.
Really love my dentist. Does a great job making shots hurt less and is great with communication
I would like to give a huge thank you to Dr. Shar, his assistant Alyssa and the friendly associate at the front desk during my visit today. I had a root canal procedure done and it was one of the best, most painless experiences I’ve ever had at the dentist. This place is amazing!! I highly recommend. Dr. Shar is by far one of the best DDS I’ve ever had.
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