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Accepting new patients

Hi 5 Orthodontics: Orthodontist Specialist - North Spokane

Hi 5 Orthodontics is an orthodontic practice offering personalized treatment options in Spokane, Washington.

9820 N Nevada St, Spokane, WA 99218
4.9(636 reviews)
Call Now(509) 232-7223Book OnlineWebsiteDirections
Hi 5 Orthodontics: Orthodontist Specialist - North Spokane

About Hi 5 Orthodontics: Orthodontist Specialist - North Spokane

Dr. Aaron Williams brings an airway-focused approach to early treatment for young children at this North Spokane office, where assistants are often praised by name for gentle care.

This North Spokane orthodontic practice treats a notable share of young children in early phase treatment, guided by Dr. Aaron Williams's airway-focused philosophy. Reviews often name individual assistants for their gentleness with anxious or nervous patients and note clear walk-throughs of Invisalign attachment steps and treatment timelines. Families with several children in treatment mention the ice cream reward after appointments alongside reports of straighter teeth after braces or Invisalign.

Summary of 200 patient reviews, December 2022–September 2026, updated September 2026

Hi 5 Orthodontics is an orthodontic practice offering personalized treatment options in Spokane, Washington.

The practice is committed to providing exceptional service with a focus on patient education and customized care for all age groups.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesLingual BracesLingual BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Hi 5 Orthodontics: Orthodontist Specialist - North Spokane provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Insurance accepted

15 plans listed
AetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalGEHA (Govt Employees)GuardianHumana
We accept most insurance plans and will work with you to find the best solution. We file claims for patients once treatment begins. If your insurance provider isn't listed, contact the office and they will do everything they can to accommodate you.

What patients say

Latest review 7 weeks ago

What patients praise

  • Assistants are frequently praised by name for gentleness and attentiveness with anxious or young patients.
  • The office is noted for treating young children through palate expanders and phase 1 braces.
  • Staff are noted for explaining Invisalign attachment steps and overall treatment timelines clearly.

Things to know

  • A few reviews describe scheduling problems, including missed appointment records and a malfunctioning reminder system.
  • Some reviews mention treatment results that fell short of expectations, such as braces needing to be redone or removed too soon.

Who it suits

  • Families with several children in treatment
  • Young children needing early treatment
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Aaron Williams · 11 reviews
Last 90 days
11 reviews
averaging 4.3★
Last 12 months
47 reviews
averaging 3.9★
Owner replies
32% of reviews
Compared with Spokane
Higher rated than 50%
of 19 practices we track
Reviews per month
16
Oct 2023Sep 2026
Reviews per month
Oct 202313
Nov 202313
Dec 20234
Jan 202413
Feb 202416
Mar 202410
Apr 20247
May 202411
Jun 20249
Jul 20244
Aug 20245
Sep 20241
Oct 20242
Nov 20240
Dec 20241
Jan 20250
Feb 20251
Mar 20251
Apr 20250
May 20251
Jun 20251
Jul 20251
Aug 20250
Sep 20251
Oct 20251
Nov 20254
Dec 20254
Jan 20268
Feb 20262
Mar 20264
Apr 20264
May 20265
Jun 20264
Jul 20266
Aug 20262
Sep 20263
Average rating by year
  • 20195.0
  • 20205.0
  • 20214.8
  • 20224.9
  • 20235.0
  • 20244.8
  • 20254.2
  • 20264.0
1★5★
Treatments patients mention
  • Braces50
  • Invisalign / clear aligners11
  • Early (phase 1) treatment10
  • Retainers6
  • Expanders & appliances4
What patients talk about
PraiseCriticism
  • Friendly staff138 / 3
  • Great with kids27 / 2
  • Gentle, comfortable care24 / 1
  • Treatment results21 / 3
  • Clear explanations18
  • Scheduling & wait times8 / 10
  • The orthodontist12 / 2
  • Responsiveness8 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff1383
Great with kids272
Gentle, comfortable care241
Treatment results213
Clear explanations180
Scheduling & wait times810
The orthodontist122
Responsiveness83

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Recent reviews from Google

4.9
636 reviews
SteffArnett
SteffArnett
4 weeks ago
“

Lillie did a fantastic job removing my daughter’s braces. She was super sweet and made the whole experience wonderful.

Review from Google

Tammy Lezime
Tammy Lezime
a month ago
“

The customer service , the interaction , the well-being of the client was all excellent with the dental assistance to the dentist and staff. Lilli was amazed. Kudos to her

Review from Google

Cathy F
Cathy F
3 months ago
“

Everyone is so friendly. Becky went out of her way to make my appointment so pleasant even though I can’t open my mouth wide she did the scanner like a champ! ❤️

Review from Google

Shelly Hagood
Shelly Hagood
3 months ago
“

I would not recommend their lifetime guarantee for retainers. The staff and scheduling is awful especially if you have a child that goes to college out of state. They will not work with you in scheduling any appointments on Friday. Yes I get they are closed, but then again they do have emergency appts. Customer service is rude.

Review from Google

darien haynes
darien haynes
3 months ago
“

Fantastic staff and experience through and through. Starting out was seemless and they were very educational the entire way through explaining what was going on and why, every check in was simple, my final day was pleasant as well. Dr Williams and Chantel are amazing and I would highly recommend them to anyone for orthodontic treatment needs

Review from Google

Read all 636 reviews on Google →

Questions about this practice

What orthodontic treatments does Hi 5 Orthodontics: Orthodontist Specialist - North Spokane offer?+
Hi 5 Orthodontics: Orthodontist Specialist - North Spokane offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Lingual Braces, Retainers.
Does Hi 5 Orthodontics: Orthodontist Specialist - North Spokane accept dental insurance?+
Hi 5 Orthodontics: Orthodontist Specialist - North Spokane accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Does Hi 5 Orthodontics: Orthodontist Specialist - North Spokane offer free consultations?+
Yes, Hi 5 Orthodontics: Orthodontist Specialist - North Spokane offers a free initial orthodontic consultation. Call (509) 232-7223 or book online to schedule.
Is Hi 5 Orthodontics: Orthodontist Specialist - North Spokane accepting new patients?+
Hi 5 Orthodontics: Orthodontist Specialist - North Spokane is currently welcoming new patients in Spokane, WA. Call (509) 232-7223 or book online to schedule.
Where is Hi 5 Orthodontics: Orthodontist Specialist - North Spokane located?+
Hi 5 Orthodontics: Orthodontist Specialist - North Spokane is located at 9820 N Nevada St. Get directions: https://maps.google.com/?cid=10721052180839305655&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Hi 5 Orthodontics: Orthodontist Specialist - North Spokane?+
Hi 5 Orthodontics: Orthodontist Specialist - North Spokane office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Hi 5 Orthodontics: Orthodontist Specialist - North Spokane offer payment plans?+
Yes, Hi 5 Orthodontics: Orthodontist Specialist - North Spokane offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Hi 5 Orthodontics: Orthodontist Specialist - North Spokane?+
Hi 5 Orthodontics: Orthodontist Specialist - North Spokane has a 4.9-star rating based on 636 patient reviews on Google.

Other Hi 5 Orthodontics: Orthodontist Specialist - North Spokane locations

Hi 5 Orthodontics - Orthodontist Treatment - South Spokane
2801 E 31st Ave, Spokane · 4.9 (262)
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9820 N Nevada St
Spokane, WA 99218
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(509) 232-7223
hi5ortho.com/location/north-spokane/
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Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Online Booking Available

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed

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