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Bright Now!
About Bright Now! Dental & Orthodontics - Tacoma, WA
Kids getting braces here may face a longer wait, since the orthodontist is on-site only one day a week, families say.
Bright Now! Dental & Orthodontics is a general dental practice in Tacoma that also offers traditional braces and clear aligners. Reviews often describe gentle handling for anxious patients and staff who walk through x-rays and treatment options before starting care. Scheduling can be a sticking point, with reviews describing last-minute cancellations and long gaps between appointments, and some patients report confusion over insurance coverage and unexpected charges.
Summary of 204 patient reviews, October 2018–September 2026, updated September 2026
Treatments offered
Who They Treat
Bright Now! Dental & Orthodontics - Tacoma, WA provides orthodontic treatment for the following age groups:
Orthodontists at this office
Victoria Wan
NPI verified · no bio or photo on file
Insurance accepted
6 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews describing orthodontic treatment mention braces correcting a child's crooked jawline and improving confidence, along with steady progress for teens in braces. A few reviews note that the orthodontist's limited on-site schedule, one day a week, created scheduling strain for kids in treatment.
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 6 |
| Dec 2023 | 5 |
| Jan 2024 | 2 |
| Feb 2024 | 0 |
| Mar 2024 | 2 |
| Apr 2024 | 8 |
| May 2024 | 5 |
| Jun 2024 | 8 |
| Jul 2024 | 7 |
| Aug 2024 | 5 |
| Sep 2024 | 2 |
| Oct 2024 | 8 |
| Nov 2024 | 7 |
| Dec 2024 | 13 |
| Jan 2025 | 12 |
| Feb 2025 | 6 |
| Mar 2025 | 4 |
| Apr 2025 | 6 |
| May 2025 | 6 |
| Jun 2025 | 6 |
| Jul 2025 | 5 |
| Aug 2025 | 5 |
| Sep 2025 | 5 |
| Oct 2025 | 5 |
| Nov 2025 | 2 |
| Dec 2025 | 6 |
| Jan 2026 | 5 |
| Feb 2026 | 3 |
| Mar 2026 | 9 |
| Apr 2026 | 10 |
| May 2026 | 9 |
| Jun 2026 | 6 |
| Jul 2026 | 8 |
| Aug 2026 | 10 |
| Sep 2026 | 11 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 72 | 10 |
| The dentist | 45 | 17 |
| Scheduling & wait times | 11 | 29 |
| Gentle, comfortable care | 25 | 4 |
| Cost, insurance & financing | 8 | 15 |
| Clear explanations | 17 | 2 |
| Responsiveness | 7 | 9 |
| Treatment results | 6 | 6 |
Recent reviews from Google
Once again I am VERY happy with the care I received at Bright Now Dental! As with my first visit everyone was nice, caring and considerate. They have my trust & confidence. My second procedure went very well. Doctor Duong was as friendly, efficient and overall as great as my first visit. I will be returning in a week for additional work. Many thanks again to all the staff there for another great experience! Michael
Worst place. You can never get an appointment. My son has been wearing braces for years with no improvement. They constantly say there are no appointments available, and even when we manage to book one, it sometimes gets canceled. There is little to no proper cleaning or consistent follow-up care. After all these years, I expected to see significant progress, but unfortunately, we haven’t. It feels like they care more about collecting money than providing quality orthodontic care and making sure patients actually improve. The service has been extremely frustrating and disappointing. I would not recommend this place.
This place sucks. All the staff treat you like a test dummy, and if you dodnt have insurance, it would literally be like 20000 dollars for braces
Understaffed which I understand is not directly their problem, but I waited over an hour past my appointment time just to get rushed and unprofessional care. Additionally overall dirty. Chair had no plastic covering and visible dirt on it. Gave two stars solely because the front desk staff was nice and attentive at least.
Sarina at the front counter was incredibly helpful. She did not make me feel bad about any of me issues! I’ve been unable to get dental care due to lack of insurance and when she heard she jumped to help me out. Most dental offices I’ve been to have made me feel embarrassed bc of things like that but she was amazing. They better hold onto her but she’s amazing.
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