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Invisalign ProviderAccepting new patients
Smile Doctors Orthodontics - Knoxville Mabry Hood
Smile Doctors Orthodontics in Knoxville (Mabry Hood location) offers braces and Invisalign aligners for kids, teens, and adults.
120 Mabry Hood Rd NW, Knoxville, TN 37922
4.7(209 reviews)
About Smile Doctors Orthodontics - Knoxville Mabry Hood
Autism spectrum patients and anxious young children get extra time and sensory accommodations from Dr. Kubala and Dr. Arndt here.
This orthodontic practice draws many families with young children, including patients with special needs, and reviews note accommodations like working at a child's pace and sensory considerations for autistic patients. Several reviews also describe smooth transitions for patients transferring mid-treatment, including one adult who relocated during braces and was helped to continue care elsewhere. Results are often described in detail, from corrected severe overbites to straightened, crowded mouths, and cost notes mention all-inclusive pricing and payment plans. Some reviews mention scheduling difficulties and slower responses to calls, particularly after ownership changes affected staffing at this location.
Summary of 121 patient reviews, December 2012–September 2026, updated September 2026
Smile Doctors Orthodontics in Knoxville (Mabry Hood location) offers braces and Invisalign aligners for kids, teens, and adults.
They are a Top 1% Invisalign Diamond Plus Provider with convenient scheduling through their mobile app and affordable monthly payment options.
Treatments offered
InvisalignEarly Treatment
Who They Treat
Smile Doctors Orthodontics - Knoxville Mabry Hood provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Smile Doctors Orthodontics - Knoxville Mabry Hood uses modern orthodontic technology to deliver precise, comfortable treatment.
Remote Monitoring
Orthodontists at this office
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Brimhall
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. David Farnsworth
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. Jae Brimhall, DMD, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. Justin Sorensen
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. Susan McBeth
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Farnsworth
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
5 plans listedAetnaCignaDelta DentalHumanaMetLife
Most dental insurance plans accepted.
What patients say
Latest review 2 months ago
What patients praise
- Reviews describe accommodations for autism spectrum patients and children who need extra time or a slower pace during visits.
- Families mention smooth transitions for patients transferring mid-treatment, including help continuing care after a relocation.
- Several reviews point to significant results, such as correcting a severe overbite or transforming a very crowded mouth.
Things to know
- A few reviews mention scheduling difficulties, including limited hours at this location and trouble getting timely appointments after a transition in ownership.
- Some reviews describe slow responses to calls, including unanswered messages after a bracket came off or delayed retainer status updates.
Who it suits
- Young children, including those needing extra accommodation
- Patients transferring care mid-treatment
- Anxious or nervous patients
Doctors patients mention
- Dr. Kubala · 7 reviews
- Dr. Arndt · 4 reviews
- Last 90 days
- 10 reviews
- averaging 4.8★
- Last 12 months
- 31 reviews
- averaging 4.9★
- Owner replies
- 37% of reviews
28
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 1 |
| Jan 2024 | 3 |
| Feb 2024 | 5 |
| Mar 2024 | 1 |
| Apr 2024 | 1 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 1 |
| Sep 2024 | 1 |
| Oct 2024 | 3 |
| Nov 2024 | 1 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 2 |
| Mar 2025 | 1 |
| Apr 2025 | 28 |
| May 2025 | 10 |
| Jun 2025 | 0 |
| Jul 2025 | 0 |
| Aug 2025 | 1 |
| Sep 2025 | 0 |
| Oct 2025 | 0 |
| Nov 2025 | 0 |
| Dec 2025 | 1 |
| Jan 2026 | 0 |
| Feb 2026 | 0 |
| Mar 2026 | 0 |
| Apr 2026 | 11 |
| May 2026 | 6 |
| Jun 2026 | 3 |
| Jul 2026 | 5 |
| Aug 2026 | 3 |
| Sep 2026 | 2 |
- 5★211
- 4★12
- 3★2
- 2★2
- 1★9
- 20125.0
- 20135.0
- 20165.0
- 20175.0
- 20183.5
- 20192.7
- 20204.8
- 20214.9
- 20225.0
- 20234.7
- 20245.0
- 20254.9
- 20264.9
1★5★
- Braces33
- Invisalign / clear aligners11
- Retainers5
PraiseCriticism
- Friendly staff34 / 7
- The orthodontist27 / 2
- Great with kids19 / 2
- Scheduling & wait times11 / 6
- Treatment results14 / 1
- Responsiveness6 / 5
- Clear explanations9 / 1
- Cost, insurance & financing9 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 34 | 7 |
| The orthodontist | 27 | 2 |
| Great with kids | 19 | 2 |
| Scheduling & wait times | 11 | 6 |
| Treatment results | 14 | 1 |
| Responsiveness | 6 | 5 |
| Clear explanations | 9 | 1 |
| Cost, insurance & financing | 9 | 1 |
Recent reviews from Google
4.7
209 reviews
Elizabeth Kovach
2 weeks ago
The staff here is wonderful! I felt like every question I had was answered throughout my journey. I started my braces in April 2024 and got them removed September 2026! They offer a payment plan that made getting braces really affordable!
Jamie Fromberger
a month ago
The dental care is always great, but what was even better was the staff. I got a flat tire in their parking lot and ended up waiting 3 hours for a repair, and they were so kind, invited me in to their massage chairs, and even after hours came out to check on me, and help me find the tools for the repair. I wish I had caught her name, but one girl specifically was amazing.
Ryland Jones
a month ago
They are very good at answering your concerns and give good instructions you need each step of the way.
Magan Stout
2 months ago
Nice people, clean facility, on time, helpful. I was 100% pleased at my 1st visit. I was quoted 3k less than my 1st consultation at a local orthodontist. It was all around a much better experience.
Jamie Hughes
3 months ago
Good communication, reasonably priced, and seem to be actively working to get the braces off instead of dragging it out for more money. Happy with our experience.
Questions about this practice
What orthodontic treatments does Smile Doctors Orthodontics - Knoxville Mabry Hood offer?
Smile Doctors Orthodontics - Knoxville Mabry Hood offers: Invisalign, Early Treatment.
Does Smile Doctors Orthodontics - Knoxville Mabry Hood accept dental insurance?
Smile Doctors Orthodontics - Knoxville Mabry Hood accepts Aetna, Cigna, Delta Dental, Humana, MetLife.
Does Smile Doctors Orthodontics - Knoxville Mabry Hood offer free consultations?
Yes, Smile Doctors Orthodontics - Knoxville Mabry Hood offers a free initial orthodontic consultation. Call (865) 357-7878 or book online to schedule.
Is Smile Doctors Orthodontics - Knoxville Mabry Hood accepting new patients?
Smile Doctors Orthodontics - Knoxville Mabry Hood is currently welcoming new patients in Knoxville, TN. Call (865) 357-7878 or book online to schedule.
Where is Smile Doctors Orthodontics - Knoxville Mabry Hood located?
Smile Doctors Orthodontics - Knoxville Mabry Hood is located at 120 Mabry Hood Rd NW. Get directions: https://maps.google.com/?cid=14063387459222595000&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Doctors Orthodontics - Knoxville Mabry Hood?
Smile Doctors Orthodontics - Knoxville Mabry Hood office hours: Mon Closed–Closed, Tue Closed–Closed, Wed 7:30 AM–4:30 PM, Thu 7:30 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Doctors Orthodontics - Knoxville Mabry Hood offer payment plans?
Yes, Smile Doctors Orthodontics - Knoxville Mabry Hood offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smile Doctors Orthodontics - Knoxville Mabry Hood?
Smile Doctors Orthodontics - Knoxville Mabry Hood is staffed by Brimhall, Dr. David Farnsworth, Dr. Jae Brimhall, Dr. Justin Sorensen, Dr. Susan McBeth, Farnsworth.
What is the patient rating for Smile Doctors Orthodontics - Knoxville Mabry Hood?
Smile Doctors Orthodontics - Knoxville Mabry Hood has a 4.7-star rating based on 209 patient reviews on Google.
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Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
MonClosed
TueClosed
Wed7:30 AM – 4:30 PM
Thu7:30 AM – 4:30 PM
FriClosed
SatClosed
SunClosed
Social Profiles
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