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  2. /Tennessee
  3. /Knoxville Orthodontists
  4. /Smile Doctors Orthodontics - Knoxville Schubert
Board CertifiedAAO MemberInvisalign ProviderAccepting new patients

Smile Doctors Orthodontics - Knoxville Schubert

Smile Doctors Orthodontics on Schubert Road in Knoxville offers personalized orthodontic treatments including braces and Invisalign aligners for patients of all ages.

5202 Schubert Rd, Knoxville, TN 37912
4.9(183 reviews)
Call Now(865) 687-1500Book OnlineWebsiteDirections
Smile Doctors Orthodontics - Knoxville Schubert

About Smile Doctors Orthodontics - Knoxville Schubert

Extra patience with sensory-sensitive and anxious children, flexible payment plans, and Dr. Pattison's steady hand mark this Knoxville office, even after its ownership changes.

This practice offers Invisalign alongside traditional braces, and reviews often highlight cost and financing flexibility, including payment plans for families with multiple kids in treatment and lower-cost retainer replacements. Several reviews describe gentle handling of young and sensory-sensitive children, with staff offering toys or extra time to keep nervous kids calm. Dr. Pattison, the practice's longtime doctor, is repeatedly credited with explaining treatment plans clearly, though a few reviewers noted the atmosphere felt less organized after the practice changed ownership.

Summary of 99 patient reviews, April 2019–August 2026, updated September 2026

Smile Doctors Orthodontics on Schubert Road in Knoxville offers personalized orthodontic treatments including braces and Invisalign aligners for patients of all ages.

The practice features flexible scheduling, bilingual services, and affordable payment options.

Treatments offered

InvisalignInvisalign
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Smile Doctors Orthodontics - Knoxville Schubert provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Stella Kim, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. W THOMAS PATTISON --, D.D.S

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients14 yrs experience

Insurance accepted

6 plans listed
AetnaCignaDelta DentalHumanaMetLifeUnited Healthcare
Most dental insurance plans are accepted.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviewers frequently mention payment plans and discounts that made treatment more manageable for families with several children in braces at once.
  • Several reviews describe staff giving special attention to autistic or sensory-sensitive children during appointments, including keeping them relaxed with toys.
  • Dr. Pattison is often described as explaining each step of treatment and timeline clearly, even asking patients what would make them happier with their smile.

Things to know

  • A few reviews mention scheduling issues, including longer waits than expected for some visits.
  • Some reviews note that newer front-desk staff seemed less experienced after the practice changed ownership.

Who it suits

  • Families with several children in treatment at once
  • Young or sensory-sensitive children
  • Anxious or nervous patients

Doctors patients mention

  • Dr. W Pattison · 20 reviews
  • Dr. Stella Kim · 3 reviews
Last 90 days
8 reviews
averaging 5.0★
Last 12 months
37 reviews
averaging 5.0★
Owner replies
72% of reviews
Reviews per month
8
Oct 2023Sep 2026
Reviews per month
Oct 20233
Nov 20232
Dec 20231
Jan 20242
Feb 20241
Mar 20241
Apr 20241
May 20242
Jun 20241
Jul 20242
Aug 20242
Sep 20243
Oct 20245
Nov 20245
Dec 20241
Jan 20255
Feb 20256
Mar 20253
Apr 20254
May 20254
Jun 20252
Jul 20255
Aug 20251
Sep 20254
Oct 20253
Nov 20258
Dec 20251
Jan 20263
Feb 20263
Mar 20263
Apr 20264
May 20262
Jun 20262
Jul 20264
Aug 20263
Sep 20261
Star ratings
  • 5★182
  • 4★7
  • 3★2
  • 2★2
  • 1★2
Average rating by year
  • 20185.0
  • 20195.0
  • 20205.0
  • 20214.7
  • 20224.7
  • 20235.0
  • 20245.0
  • 20254.8
  • 20265.0
1★5★
Treatments patients mention
  • Braces32
  • Invisalign / clear aligners6
  • Retainers6
What patients talk about
PraiseCriticism
  • Friendly staff29 / 2
  • The orthodontist22 / 1
  • Great with kids15 / 1
  • Scheduling & wait times14 / 3
  • Clear explanations14
  • Treatment results13
  • Cost, insurance & financing10 / 2
  • Gentle, comfortable care10
What patients talk about
ThemePraiseCriticism
Friendly staff292
The orthodontist221
Great with kids151
Scheduling & wait times143
Clear explanations140
Treatment results130
Cost, insurance & financing102
Gentle, comfortable care100

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Recent reviews from Google

4.9
183 reviews
Koi
Koi
Edited 5 months ago
“

I love this place so so much! Everyone is absolutely amazing, including both doctors! We've had some crazy convos through the years haha these people are my friends! I just got my braces removed and they look absolutely amazing! (Tear rolling down my cheek) I'm sad because I won't really get to see everyone after this 😭 This is the best place in town, no doubt!

Review from Google

taya davis
taya davis
5 months ago
“

I loved my experience! They were so kind and got me in and out with new braces!

Review from Google

Wendie Bradley
Wendie Bradley
5 months ago
“

Michelle and Dr Kim was AWESOME. ALL staff was so nice from check in to check out

Review from Google

Jennifer Britt
Jennifer Britt
6 months ago
“

Lisa applied my 11 year old Autistic daughter’s top braces and she was absolutely amazing with her! She talked to my daughter the whole time and explained each step as she went. My daughter stayed relaxed the entire time and said it wasn’t bad at all.

Review from Google

Kelsey Peterson
Kelsey Peterson
9 months ago
“

Had to do a review for the amazing work they’ve done for me! I had a pretty severe open bite, and they made me feel so comfortable when I came in for a consult. I just finished my last trays of Invisalign and received my retainer and I can’t believe the change!! I can finally eat comfortably and feel SOO good about my teeth and smile now!!! Other places also wanted to pull 3 of my teeth, smile doctors wanted to keep them all and expand out and made a larger space for an implant I’m going to get later on for a missing tooth. SO happy I went with this treatment and the difference!! I also am seeing them in two months for a check up and just to make sure my teeth are settling well, I love that they aren’t just sending me on my way, they still care how everything adjusts! Thank you Smile Doctors!! You’ve completely changed my life!!❤️(3 before photos and 3 after)

Review from Google

Read all 183 reviews on Google →

Questions about this practice

What orthodontic treatments does Smile Doctors Orthodontics - Knoxville Schubert offer?+
Smile Doctors Orthodontics - Knoxville Schubert offers: Invisalign.
Does Smile Doctors Orthodontics - Knoxville Schubert accept dental insurance?+
Smile Doctors Orthodontics - Knoxville Schubert accepts Aetna, Cigna, Delta Dental, Humana, MetLife, and others.
Does Smile Doctors Orthodontics - Knoxville Schubert offer free consultations?+
Yes, Smile Doctors Orthodontics - Knoxville Schubert offers a free initial orthodontic consultation. Call (865) 687-1500 or book online to schedule.
Is Smile Doctors Orthodontics - Knoxville Schubert accepting new patients?+
Smile Doctors Orthodontics - Knoxville Schubert is currently welcoming new patients in Knoxville, TN. Call (865) 687-1500 or book online to schedule.
Where is Smile Doctors Orthodontics - Knoxville Schubert located?+
Smile Doctors Orthodontics - Knoxville Schubert is located at 5202 Schubert Rd. Get directions: https://maps.google.com/?cid=114622194243736024&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Doctors Orthodontics - Knoxville Schubert?+
Smile Doctors Orthodontics - Knoxville Schubert office hours: Mon 7:00 AM–4:00 PM, Tue 7:00 AM–4:00 PM, Wed 7:00 AM–4:00 PM, Thu 7:00 AM–4:00 PM, Fri 8:00 AM–12:00 PM, Sat 7:30 AM–12:00 PM, Sun Closed–Closed.
Does Smile Doctors Orthodontics - Knoxville Schubert offer payment plans?+
Yes, Smile Doctors Orthodontics - Knoxville Schubert offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smile Doctors Orthodontics - Knoxville Schubert?+
Smile Doctors Orthodontics - Knoxville Schubert is staffed by Dr. Stella Kim, Dr. W THOMAS PATTISON --. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Smile Doctors Orthodontics - Knoxville Schubert?+
Smile Doctors Orthodontics - Knoxville Schubert has a 4.9-star rating based on 183 patient reviews on Google.

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5202 Schubert Rd
Knoxville, TN 37912
Get Directions
(865) 687-1500
smiledoctors.com/locations/orthodontist-knoxville-schubert-road/
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Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 4:00 PM
Tue7:00 AM – 4:00 PM
Wed7:00 AM – 4:00 PM
Thu7:00 AM – 4:00 PM
Fri8:00 AM – 12:00 PM
Sat7:30 AM – 12:00 PM
SunClosed

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