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Westrock Orthodontics
Westrock Orthodontics in West Memphis provides comprehensive orthodontic care including Invisalign, clear braces, metal braces, and teeth whitening for children, teens, and adults.
126 W Bond Ave, West Memphis, AR 72301
4.7(152 reviews)
About Westrock Orthodontics
Young children starting phase-one orthodontic treatment come up often here, with Dr. Aisha Henry noted for calm, step-by-step explanations.
Westrock Orthodontics sees a striking number of young children starting treatment early, with parents describing gentle handling during braces placement and adjustments. Dr. Aisha Henry is repeatedly credited with walking families through what to expect and responding quickly when problems come up. Assistants are often mentioned by name for keeping kids comfortable and informed step by step, and several reviewers describe visible improvements in their child's smile by the end of treatment.
Summary of 106 patient reviews, April 2017–August 2026, updated September 2026
Westrock Orthodontics in West Memphis provides comprehensive orthodontic care including Invisalign, clear braces, metal braces, and teeth whitening for children, teens, and adults.
Dr. Aisha Henry offers custom treatment plans and uses advanced technology such as iTero Element 3D imaging scanners.
Treatments offered
Who They Treat
Westrock Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Westrock Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
headshot
headshot
Dr. Aisha Henry
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Dr. KIMBERLY JAN MCNEAL, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients18 yrs experience
Insurance accepted
24 plans listedAetnaAllwellARKids First (AR)Blue Cross Blue ShieldCignaDelta DentalDentaquestDenteMax
Westrock Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 months ago
What patients praise
- Reviews describe an unusually high number of families bringing in young children for early, phase-one orthodontic care.
- Assistants are repeatedly noted for checking on comfort and handling braces placement and adjustments gently.
- Staff are frequently described as explaining each step of treatment before starting, from wire changes to retainer care.
Things to know
- A number of reviews mention long waits, both between appointments and in the office, along with short-notice rescheduling.
- Some reviews describe billing confusion and unexpected costs tied to rescheduling or repeated treatment.
Who it suits
- Families starting orthodontic care early with young children
- Anxious or nervous patients who benefit from gentle handling
Doctors patients mention
- Dr. Aisha Henry · 9 reviews
- Last 90 days
- 7 reviews
- averaging 4.0★
- Last 12 months
- 30 reviews
- averaging 4.4★
- Owner replies
- 90% of reviews
70
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 0 |
| Jan 2024 | 2 |
| Feb 2024 | 3 |
| Mar 2024 | 3 |
| Apr 2024 | 1 |
| May 2024 | 1 |
| Jun 2024 | 3 |
| Jul 2024 | 3 |
| Aug 2024 | 1 |
| Sep 2024 | 1 |
| Oct 2024 | 2 |
| Nov 2024 | 2 |
| Dec 2024 | 1 |
| Jan 2025 | 2 |
| Feb 2025 | 0 |
| Mar 2025 | 1 |
| Apr 2025 | 70 |
| May 2025 | 7 |
| Jun 2025 | 0 |
| Jul 2025 | 1 |
| Aug 2025 | 1 |
| Sep 2025 | 8 |
| Oct 2025 | 3 |
| Nov 2025 | 1 |
| Dec 2025 | 1 |
| Jan 2026 | 4 |
| Feb 2026 | 0 |
| Mar 2026 | 1 |
| Apr 2026 | 1 |
| May 2026 | 8 |
| Jun 2026 | 4 |
| Jul 2026 | 4 |
| Aug 2026 | 3 |
| Sep 2026 | 0 |
- 5★150
- 4★2
- 3★0
- 2★2
- 1★15
- 20174.7
- 20181.0
- 20195.0
- 20202.6
- 20212.3
- 20224.4
- 20234.0
- 20244.5
- 20255.0
- 20264.2
1★5★
- Braces17
- Early (phase 1) treatment10
PraiseCriticism
- Friendly staff24 / 4
- The orthodontist11 / 6
- Gentle, comfortable care16
- Treatment results11 / 3
- Great with kids10 / 1
- Scheduling & wait times4 / 7
- Clear explanations9
- Cost, insurance & financing2 / 5
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 24 | 4 |
| The orthodontist | 11 | 6 |
| Gentle, comfortable care | 16 | 0 |
| Treatment results | 11 | 3 |
| Great with kids | 10 | 1 |
| Scheduling & wait times | 4 | 7 |
| Clear explanations | 9 | 0 |
| Cost, insurance & financing | 2 | 5 |
Recent reviews from Google
4.7
152 reviews
Cayla Madaris
2 months ago
I have two kids, pay almost $400 a month. We had to reschedule April, the earliest they had was June. Had to reschedule June, didn't have anything until end of September. It'll be like 9 months since they've been seen. The reschedule is on me, but when I have to schedule something 3 months in advance I don't know what important might come up. I don't know what the standard is these days but my orthodontist saw me once a month. Tightened them, fixed brackets and wires, put on new rubber bands. Disappointed in the follow through once you sign the papers. Why am I paying monthly for appointments every 3 months at best?
Martavious Bohanon
3 months ago
Very amazing, professional and quick! My favorite place to go too honestly!❤️
James Walker
3 months ago
Westbrook orthodontics the place to be everyone was very friendly and big shot out to Brittany she was amazing made me feel very comfortable...
Jay Williams
3 months ago
Good Morning, I hesitated on leaving a review after I and my colleague were seen here. If I could give it 0 stars I most definitely would. With kindness, I do thank the blonde haired lady and a shorter lady with curls for being fabulous to me during my paperwork. The doctor here is rude and has an attitude that is very hostile. The workers (NOT ALL) sit and congregate with one another while we need assistance. The doctor takes forever to come to the chair to check her patients, leaving the assistants to rush searching for her to show. I never mind spending my money! I feel bad for the workers who do work good under this administration, because they can most definitely excel with the right leadership.
Questions about this practice
What orthodontic treatments does Westrock Orthodontics offer?
Westrock Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Self-Ligating Braces, Retainers.
Does Westrock Orthodontics accept dental insurance?
Westrock Orthodontics accepts Aetna, Allwell, ARKids First (AR), Blue Cross Blue Shield, Cigna, and others.
Does Westrock Orthodontics offer free consultations?
Yes, Westrock Orthodontics offers a free initial orthodontic consultation. Call (870) 484-4293 or book online to schedule.
Is Westrock Orthodontics accepting new patients?
Westrock Orthodontics is currently welcoming new patients in West Memphis, AR. Call (870) 484-4293 or book online to schedule.
Where is Westrock Orthodontics located?
Westrock Orthodontics is located at 126 W Bond Ave. Get directions: https://maps.google.com/?cid=14358588288757379629&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Westrock Orthodontics?
Westrock Orthodontics office hours: Mon 8:30 AM–4:30 PM, Tue 8:30 AM–4:30 PM, Wed 8:30 AM–4:30 PM, Thu 8:30 AM–4:30 PM, Fri 8:30 AM–4:30 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Westrock Orthodontics offer payment plans?
Yes, Westrock Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Westrock Orthodontics?
Westrock Orthodontics is staffed by Dr. Aisha Henry, Dr. KIMBERLY JAN MCNEAL. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Westrock Orthodontics?
Westrock Orthodontics has a 4.7-star rating based on 152 patient reviews on Google.
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Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:30 AM – 4:30 PM
Tue8:30 AM – 4:30 PM
Wed8:30 AM – 4:30 PM
Thu8:30 AM – 4:30 PM
Fri8:30 AM – 4:30 PM
SatClosed
SunClosed
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