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Westrock Orthodontics
Westrock Orthodontics in Little Rock provides braces and Invisalign treatment for children and adults.
16003 Chenal Pkwy, Little Rock, AR 72211
4.3(77 reviews)
About Westrock Orthodontics
Flexible financing and a reputation worth a 52-minute drive define this practice, though reviews often note trouble getting calls returned.
Cost comes up more here than at most orthodontic offices, with reviews describing flexible payment plans that eased financial stress, alongside a few billing mishaps like a claim that reportedly never got submitted. Families mention traveling well outside the area and note the office accommodating scheduling for those living far away. Kids' treatment and results get steady praise, with parents noting individualized plans when multiple children are in braces at once, but a recurring complaint involves phone calls and messages going unanswered.
Summary of 62 patient reviews, October 2015–September 2026, updated September 2026
Westrock Orthodontics in Little Rock provides braces and Invisalign treatment for children and adults.
The practice offers clear braces, metal braces, and same-day braces, with state-of-the-art 3D imaging technology. Dr. Katie Gibson specializes in creating custom treatment plans for each patient.
Treatments offered
Who They Treat
Westrock Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Westrock Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
headshot
headshot
Dr. Katie Guelos Gibson
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
Insurance accepted
23 plans listedAetnaAllwellARKids First (AR)Blue Cross Blue ShieldCarecreditCignaDelta DentalDentaquest
Westrock Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 4 weeks ago
What patients praise
- Reviews frequently mention flexible payment plans that helped ease the financial burden of treatment.
- Some families describe traveling long distances or across town because they feel it's worth it.
- Parents note that children's teeth showed visible progress mid-treatment and were satisfied with final results.
Things to know
- A notable number of reviews describe difficulty reaching the office by phone, with calls or messages going unanswered for extended periods.
- Several reviews mention scheduling issues, including appointment mix-ups and an office move that wasn't communicated to patients.
Who it suits
- Cost-conscious families
- Families with several children in treatment at once
- Young children starting orthodontic care
- Last 90 days
- 15 reviews
- averaging 4.9★
- Last 12 months
- 25 reviews
- averaging 4.6★
- Owner replies
- 79% of reviews
7
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 2 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 2 |
| Apr 2024 | 0 |
| May 2024 | 3 |
| Jun 2024 | 0 |
| Jul 2024 | 2 |
| Aug 2024 | 1 |
| Sep 2024 | 0 |
| Oct 2024 | 1 |
| Nov 2024 | 2 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 1 |
| Mar 2025 | 0 |
| Apr 2025 | 3 |
| May 2025 | 1 |
| Jun 2025 | 0 |
| Jul 2025 | 4 |
| Aug 2025 | 2 |
| Sep 2025 | 1 |
| Oct 2025 | 1 |
| Nov 2025 | 0 |
| Dec 2025 | 1 |
| Jan 2026 | 0 |
| Feb 2026 | 0 |
| Mar 2026 | 2 |
| Apr 2026 | 0 |
| May 2026 | 4 |
| Jun 2026 | 3 |
| Jul 2026 | 7 |
| Aug 2026 | 5 |
| Sep 2026 | 2 |
- 5★82
- 4★1
- 3★1
- 2★0
- 1★14
- 20151.0
- 20161.0
- 20171.0
- 20183.0
- 20194.3
- 20205.0
- 20225.0
- 20234.7
- 20244.3
- 20254.5
- 20264.7
1★5★
- Braces16
PraiseCriticism
- Friendly staff18 / 2
- Scheduling & wait times9 / 4
- Great with kids9 / 1
- Cost, insurance & financing6 / 2
- Responsiveness0 / 7
- Office & technology6
- Treatment timeline4 / 2
- Treatment results5
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 18 | 2 |
| Scheduling & wait times | 9 | 4 |
| Great with kids | 9 | 1 |
| Cost, insurance & financing | 6 | 2 |
| Responsiveness | 0 | 7 |
| Office & technology | 6 | 0 |
| Treatment timeline | 4 | 2 |
| Treatment results | 5 | 0 |
Recent reviews from Google
4.3
77 reviews
Tanika Howard
a month ago
I took My Daughter for her appointment the staff made us feel welcomed. They were knowledgeable and helpful In all areas. The space was Clean.
Felicia Carrillo
2 months ago
We are always so pleased with the care we receive and how quickly the appointments go.
Chrissy DeClue
4 months ago
We put braces on three children at once, were treated with kindness and care rather than just another number. Each child has their own plan and they accommodated us to have appointments all at the same time to help. Amazing.
Jasmine Tucker
4 months ago
Great place, I took my daughter for a consultation and everyone was nice. They made sure we both understood everything.
Tracee Williams
5 months ago
The women that sits in the second chair when you first goto the back with the glasses has a horrible attitude and was very rude ! Made my experience horrible! She even put my power chains on incorrectly because she messed up and didn’t want to fix it !! I’ll have to call tomorrow to get it fixed ! Most definitely will not be going back to the one on chenal ! The orthodontist was very sweet and caring though ! The receptionist and other staff are super sweet as well !
Questions about this practice
What orthodontic treatments does Westrock Orthodontics offer?
Westrock Orthodontics offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Self-Ligating Braces, Retainers.
Does Westrock Orthodontics accept dental insurance?
Westrock Orthodontics accepts Aetna, Allwell, ARKids First (AR), Blue Cross Blue Shield, Carecredit, and others.
Does Westrock Orthodontics offer free consultations?
Yes, Westrock Orthodontics offers a free initial orthodontic consultation. Call (501) 270-8046 or book online to schedule.
Is Westrock Orthodontics accepting new patients?
Westrock Orthodontics is currently welcoming new patients in Little Rock, AR. Call (501) 270-8046 or book online to schedule.
Where is Westrock Orthodontics located?
Westrock Orthodontics is located at 16003 Chenal Pkwy. Get directions: https://maps.google.com/?cid=17224477760242322098&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Westrock Orthodontics?
Westrock Orthodontics office hours: Mon 9:00 AM - 1:00 PM, 2:00 - 5:00 PM–, Tue 9:00 AM - 1:00 PM, 2:00 - 5:00 PM–, Wed 9:00 AM - 1:00 PM, 2:00 - 5:00 PM–, Thu 9:00 AM - 1:00 PM, 2:00 - 5:00 PM–, Fri 9:00 AM - 1:00 PM, 2:00 - 4:30 PM–, Sat Closed–Closed, Sun Closed–Closed.
Does Westrock Orthodontics offer payment plans?
Yes, Westrock Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Westrock Orthodontics?
Westrock Orthodontics is staffed by Dr. Katie Guelos Gibson.
What is the patient rating for Westrock Orthodontics?
Westrock Orthodontics has a 4.3-star rating based on 77 patient reviews on Google.
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Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM - 1:00 PM, 2:00 - 5:00 PM –
Tue9:00 AM - 1:00 PM, 2:00 - 5:00 PM –
Wed9:00 AM - 1:00 PM, 2:00 - 5:00 PM –
Thu9:00 AM - 1:00 PM, 2:00 - 5:00 PM –
Fri9:00 AM - 1:00 PM, 2:00 - 4:30 PM –
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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