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Accepting new patients

Higginbotham Family Dental

Higginbotham Family Dental in Memphis, TN, provides orthodontic care for children, teens, and adults across 10 locations in the area.

113 Harbor Town Square Suite 203, Memphis, TN 38103
4.9(1,108 reviews)
Call Now(901) 453-6081Book OnlineWebsiteDirections
Higginbotham Family Dental

About Higginbotham Family Dental

Adults and patients transferring mid-treatment often point to Dr. Crown's calm, unhurried manner and the easy-to-reach Harbor Town office as reasons they stay.

Higginbotham Family Dental is a general dental practice that also offers Invisalign alongside its broader dental services. Many reviews focus on Dr. Crown, who is described as thorough, down-to-earth, and attentive to anxious or nervous patients during procedures. The office itself draws mention for its modern, comfortable setting, complete with massage chairs, and for a Harbor Town location patients find simple to get to. A smaller number of reviews raise concerns about billing, which the practice should be aware of.

Summary of 201 patient reviews, November 2022–August 2026, updated September 2026

Higginbotham Family Dental in Memphis, TN, provides orthodontic care for children, teens, and adults across 10 locations in the area.

The practice offers Invisalign clear aligner treatment for patients seeking a less visible orthodontic option. Digital impressions are captured using intraoral scanning technology, which eliminates the need for traditional mold materials. The clinical team includes Dr. Todd Higginbotham, Dr. John Crown, Dr. Tanya Wadhwa, Dr. Fitzhugh, Dr. White, and Dr. Stricklin. With multiple locations throughout Memphis, the practice aims to provide accessible orthodontic services across different neighborhoods. Higginbotham Family Dental accepts most major dental insurance plans and participates in the Tennessee Medicaid program. Payment plans are available for patients who prefer to distribute treatment costs over time. The practice accepts CareCredit and offers in-house financing options. A complimentary initial consultation is provided to evaluate treatment needs and discuss options. Patients can schedule appointments through an online booking system available on the practice website. With a Google rating of 4.9 based on 1,108 reviews, the practice has established a track record within the Memphis community. Treatment recommendations depend on individual clinical assessment, as orthodontic needs vary based on age, dental development, and specific alignment concerns.

Treatments offered

InvisalignInvisalign
Clear Aligners
$2,500 - $8,000
Consultation
Free
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Higginbotham Family Dental provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Higginbotham Family Dental uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

* Pricing ranges are estimates. Contact the practice for a personalized quote.

Orthodontists at this office

provider
headshot

Higginbotham

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Fitzhugh

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

White

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Stricklin

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

14 plans listed
AetnaBlue Cross Blue ShieldCareingtonCignaDelta DentalDental Network Of AmericaGuardianHumana
Higginbotham Family Dental accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 months ago

What patients praise

  • Dr. Crown is repeatedly noted for checking in with anxious patients mid-procedure and explaining treatment and pricing before starting.
  • Reviewers describe a modern office with massage chairs and a comfortable overall setting.
  • The Harbor Town location is called convenient and easy to reach, with online forms available ahead of visits.

Things to know

  • A few reviews describe billing problems, including unauthorized added services and delayed or repeatedly changed refunds.
  • Some reviews mention feeling pressured into paying large amounts without being offered a payment plan.

Who it suits

  • Anxious or nervous patients
  • Adults seeking dental care

Doctors patients mention

  • Dr. Crown · 41 reviews

Orthodontic care in reviews

A small number of reviews mention orthodontic treatment directly, including a patient wearing braces who reported a good cleaning experience and another nearing the end of Invisalign treatment, with one noting the practice coordinated with a prior orthodontist.

Last 90 days
7 reviews
averaging 4.0★
Last 12 months
62 reviews
averaging 4.8★
Owner replies
98% of reviews
Compared with Memphis
Higher rated than 77%
of 11 practices we track
Reviews per month
20
Oct 2023Sep 2026
Reviews per month
Oct 202310
Nov 202311
Dec 20237
Jan 20245
Feb 20246
Mar 202412
Apr 202414
May 20247
Jun 20246
Jul 202413
Aug 20248
Sep 20247
Oct 202411
Nov 20249
Dec 202413
Jan 202515
Feb 202520
Mar 202515
Apr 202518
May 202511
Jun 20258
Jul 202510
Aug 202519
Sep 202517
Oct 20253
Nov 20254
Dec 202513
Jan 20267
Feb 202611
Mar 20269
Apr 20262
May 20260
Jun 20263
Jul 20264
Aug 20263
Sep 20260
Average rating by year
  • 20224.9
  • 20234.9
  • 20244.8
  • 20254.9
  • 20264.6
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff32 / 4
  • The dentist32 / 2
  • Gentle, comfortable care24
  • Scheduling & wait times14 / 3
  • Clear explanations13 / 1
  • Office & technology15
  • Cost, insurance & financing6 / 7
  • Responsiveness6 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff324
The dentist322
Gentle, comfortable care240
Scheduling & wait times143
Clear explanations131
Office & technology150
Cost, insurance & financing67
Responsiveness63

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Recent reviews from Google

4.9
1,108 reviews
Angelo Tammaro
Angelo Tammaro
a month ago
“

Dr. Crown and the whole team at Higginbotham Family Dental (Harbor Town) are great at their jobs and are overall great people. Can’t recommend their dental office enough. 5/5 Stars.

Review from Google

Ray Ray
Ray Ray
Edited a month ago
“

Worst experience ever, I was blindsided today because I came in for a specific service and when I'm in the chair they added services without my permission attempting to pad my insurance for unnecessary services that l did not agree to prior. When I brought that to their attention they tried to uno reverse it on me and make me out of the problem. These are not trustworthy people.

Review from Google

Morgan Montgomery
Morgan Montgomery
3 months ago
“

To say HFD goes above and beyond is an understatement. Between Ashley at the front and the wonderful ladies to Dr. Crown and Bessie, the experience was wonderful and amazing. Their amazing customer service, calming me during a slight dental insurance, and the comfort while being almost seven months pregnant. I will definitely be back and will become a lifelong patient.

Review from Google

K Kk
K Kk
5 months ago
“

I love going here I feel so safe I never have pain I can’t wait to get more work done … they are clean and nice staff

Review from Google

Ashley Turner
Ashley Turner
5 months ago
“

I love, love, love this Dental Office. Everyone is so super kind and helpful. They’re so great, I will likely end up traveling back to this office for care if I move states.

Review from Google

Read all 1,108 reviews on Google →

Questions about this practice

What orthodontic treatments does Higginbotham Family Dental offer?+
Higginbotham Family Dental offers: Invisalign.
Does Higginbotham Family Dental accept dental insurance?+
Higginbotham Family Dental accepts Aetna, Blue Cross Blue Shield, Careington, Cigna, Delta Dental, and others.
Does Higginbotham Family Dental offer free consultations?+
Yes, Higginbotham Family Dental offers a free initial orthodontic consultation. Call (901) 453-6081 or book online to schedule.
Is Higginbotham Family Dental accepting new patients?+
Higginbotham Family Dental is currently welcoming new patients in Memphis, TN. Call (901) 453-6081 or book online to schedule.
Where is Higginbotham Family Dental located?+
Higginbotham Family Dental is located at 113 Harbor Town Square Suite 203. Get directions: https://maps.google.com/?cid=12925183948536713767&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Higginbotham Family Dental?+
Higginbotham Family Dental office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Higginbotham Family Dental offer payment plans?+
Yes, Higginbotham Family Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Higginbotham Family Dental?+
Higginbotham Family Dental is staffed by Higginbotham, Fitzhugh, White, Stricklin.
What is the patient rating for Higginbotham Family Dental?+
Higginbotham Family Dental has a 4.9-star rating based on 1108 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
113 Harbor Town Square Suite 203
Memphis, TN 38103
Get Directions
(901) 453-6081
higginbothamfamilydental.com/dentist-in-memphis-tn/
Book Online
hilltophfd@higginbothamfamilydental.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Emergency Hours Available

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 1:00 PM
SatClosed
SunClosed

Social Profiles

Higginbotham Family Dental on TikTok
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