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Higginbotham Family Dental in Memphis, TN, provides orthodontic care for children, teens, and adults across 10 locations in the area.

About Higginbotham Family Dental
Adults and patients transferring mid-treatment often point to Dr. Crown's calm, unhurried manner and the easy-to-reach Harbor Town office as reasons they stay.
Higginbotham Family Dental is a general dental practice that also offers Invisalign alongside its broader dental services. Many reviews focus on Dr. Crown, who is described as thorough, down-to-earth, and attentive to anxious or nervous patients during procedures. The office itself draws mention for its modern, comfortable setting, complete with massage chairs, and for a Harbor Town location patients find simple to get to. A smaller number of reviews raise concerns about billing, which the practice should be aware of.
Summary of 201 patient reviews, November 2022–August 2026, updated September 2026
Higginbotham Family Dental in Memphis, TN, provides orthodontic care for children, teens, and adults across 10 locations in the area.
The practice offers Invisalign clear aligner treatment for patients seeking a less visible orthodontic option. Digital impressions are captured using intraoral scanning technology, which eliminates the need for traditional mold materials. The clinical team includes Dr. Todd Higginbotham, Dr. John Crown, Dr. Tanya Wadhwa, Dr. Fitzhugh, Dr. White, and Dr. Stricklin. With multiple locations throughout Memphis, the practice aims to provide accessible orthodontic services across different neighborhoods. Higginbotham Family Dental accepts most major dental insurance plans and participates in the Tennessee Medicaid program. Payment plans are available for patients who prefer to distribute treatment costs over time. The practice accepts CareCredit and offers in-house financing options. A complimentary initial consultation is provided to evaluate treatment needs and discuss options. Patients can schedule appointments through an online booking system available on the practice website. With a Google rating of 4.9 based on 1,108 reviews, the practice has established a track record within the Memphis community. Treatment recommendations depend on individual clinical assessment, as orthodontic needs vary based on age, dental development, and specific alignment concerns.
Treatments offered
Who They Treat
Higginbotham Family Dental provides orthodontic treatment for the following age groups:
Technology & Equipment
Higginbotham Family Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
* Pricing ranges are estimates. Contact the practice for a personalized quote.
Orthodontists at this office
Higginbotham
NPI verified · no bio or photo on file
Fitzhugh
NPI verified · no bio or photo on file
White
NPI verified · no bio or photo on file
Stricklin
NPI verified · no bio or photo on file
Insurance accepted
14 plans listedWhat patients say
Latest review 3 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A small number of reviews mention orthodontic treatment directly, including a patient wearing braces who reported a good cleaning experience and another nearing the end of Invisalign treatment, with one noting the practice coordinated with a prior orthodontist.
| Oct 2023 | 10 |
|---|---|
| Nov 2023 | 11 |
| Dec 2023 | 7 |
| Jan 2024 | 5 |
| Feb 2024 | 6 |
| Mar 2024 | 12 |
| Apr 2024 | 14 |
| May 2024 | 7 |
| Jun 2024 | 6 |
| Jul 2024 | 13 |
| Aug 2024 | 8 |
| Sep 2024 | 7 |
| Oct 2024 | 11 |
| Nov 2024 | 9 |
| Dec 2024 | 13 |
| Jan 2025 | 15 |
| Feb 2025 | 20 |
| Mar 2025 | 15 |
| Apr 2025 | 18 |
| May 2025 | 11 |
| Jun 2025 | 8 |
| Jul 2025 | 10 |
| Aug 2025 | 19 |
| Sep 2025 | 17 |
| Oct 2025 | 3 |
| Nov 2025 | 4 |
| Dec 2025 | 13 |
| Jan 2026 | 7 |
| Feb 2026 | 11 |
| Mar 2026 | 9 |
| Apr 2026 | 2 |
| May 2026 | 0 |
| Jun 2026 | 3 |
| Jul 2026 | 4 |
| Aug 2026 | 3 |
| Sep 2026 | 0 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 32 | 4 |
| The dentist | 32 | 2 |
| Gentle, comfortable care | 24 | 0 |
| Scheduling & wait times | 14 | 3 |
| Clear explanations | 13 | 1 |
| Office & technology | 15 | 0 |
| Cost, insurance & financing | 6 | 7 |
| Responsiveness | 6 | 3 |
Recent reviews from Google
Dr. Crown and the whole team at Higginbotham Family Dental (Harbor Town) are great at their jobs and are overall great people. Can’t recommend their dental office enough. 5/5 Stars.
Worst experience ever, I was blindsided today because I came in for a specific service and when I'm in the chair they added services without my permission attempting to pad my insurance for unnecessary services that l did not agree to prior. When I brought that to their attention they tried to uno reverse it on me and make me out of the problem. These are not trustworthy people.
To say HFD goes above and beyond is an understatement. Between Ashley at the front and the wonderful ladies to Dr. Crown and Bessie, the experience was wonderful and amazing. Their amazing customer service, calming me during a slight dental insurance, and the comfort while being almost seven months pregnant. I will definitely be back and will become a lifelong patient.
I love going here I feel so safe I never have pain I can’t wait to get more work done … they are clean and nice staff
I love, love, love this Dental Office. Everyone is so super kind and helpful. They’re so great, I will likely end up traveling back to this office for care if I move states.
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