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Board CertifiedAAO MemberAccepting new patients

Saddle Creek Orthodontics

Saddle Creek Orthodontics is a practice in the Memphis area (Germantown and Collierville) offering braces, clear braces, and Invisalign to patients of all ages.

2176 West St #320, Germantown, TN 38138
5.0(453 reviews)
Call Now(901) 726-3878Book OnlineWebsiteDirections
Saddle Creek Orthodontics

About Saddle Creek Orthodontics

Dramatic four-year transformations and cases other orthodontists couldn't resolve define patient stories at this Germantown practice under Dr. Kyle Fagala and Dr. John Boling.

Reviews here lean heavily on treatment outcomes, describing dramatic before-and-after changes after multi-year braces or Invisalign treatment, including corrected overbites and excessive spacing that sometimes required tooth removal. Several patients note the practice took on complex cases that other orthodontists had struggled with, and Dr. Kyle Fagala and Dr. John Boling are both mentioned as detail-oriented and meticulous. Families with multiple children in treatment appear often, and reviews also point to flexible scheduling and a modern, well-equipped office as reasons visits go smoothly.

Summary of 200 patient reviews, February 2024–September 2026, updated September 2026

Saddle Creek Orthodontics is a practice in the Memphis area (Germantown and Collierville) offering braces, clear braces, and Invisalign to patients of all ages.

Founded in 2012, the practice is led by board-certified Dr. Kyle Fagala and Dr. John Boling, with a focus on comfortable, state-of-the-art treatment and patient-centered care.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Saddle Creek Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Saddle Creek Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Digital Records
iTero/TRIOS

Orthodontists at this office

provider
headshot

Dr. Kyle Fagala, DDS, MDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. John Boling, DDS, MDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

11 plans listed
AdvanticaAetnaAnthemCignaDelta DentalGuardianHumanaMetLife
We file and manage collection of insurance benefits. Coverage varies by plan; some plans have age limits, maximum dollar amounts, or may cover only metal braces. The practice reviews benefits before the first visit and helps minimize out-of-pocket costs.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviewers frequently describe striking treatment results after multi-year braces or Invisalign treatment, including corrected overbites and spacing issues.
  • Dr. Kyle Fagala and Dr. John Boling are described as meticulous and willing to take on complex cases other orthodontists couldn't resolve.
  • Scheduling is described as flexible, with appointments running on time and easy rescheduling around school and work.

Who it suits

  • Families with several children in treatment
  • Patients with complex or previously unresolved orthodontic issues
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Kyle Fagala · 31 reviews
  • Dr. John Boling · 10 reviews
Last 90 days
26 reviews
averaging 5.0★
Last 12 months
76 reviews
averaging 5.0★
Owner replies
15% of reviews
Compared with Germantown
Higher rated than 50%
of 5 practices we track
Reviews per month
15
Oct 2023Sep 2026
Reviews per month
Oct 20239
Nov 20234
Dec 20234
Jan 20242
Feb 20247
Mar 20246
Apr 20249
May 20248
Jun 20249
Jul 202413
Aug 202412
Sep 20244
Oct 202410
Nov 20246
Dec 20249
Jan 202512
Feb 20253
Mar 20257
Apr 20252
May 202512
Jun 20251
Jul 202515
Aug 20256
Sep 20254
Oct 20255
Nov 20257
Dec 20253
Jan 20264
Feb 20265
Mar 20265
Apr 20264
May 20268
Jun 20268
Jul 20268
Aug 202614
Sep 20264
Star ratings
  • 5★491
  • 4★2
  • 3★1
  • 2★1
  • 1★4
Average rating by year
  • 20135.0
  • 20145.0
  • 20155.0
  • 20164.8
  • 20175.0
  • 20185.0
  • 20195.0
  • 20205.0
  • 20215.0
  • 20224.9
  • 20235.0
  • 20245.0
  • 20255.0
  • 20264.9
1★5★
Treatments patients mention
  • Braces58
  • Invisalign / clear aligners17
  • Retainers3
What patients talk about
PraiseCriticism
  • Friendly staff70 / 1
  • Treatment results65
  • The orthodontist36
  • Gentle, comfortable care22
  • Great with kids22
  • Scheduling & wait times22
  • Clear explanations19
  • Office & technology16
What patients talk about
ThemePraiseCriticism
Friendly staff701
Treatment results650
The orthodontist360
Gentle, comfortable care220
Great with kids220
Scheduling & wait times220
Clear explanations190
Office & technology160

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Recent reviews from Google

5.0
453 reviews
Nykaila Taylor
Nykaila Taylor
3 weeks ago
“

I’ve had such a great experience with Saddle Creek! I came in from having a poor experience with Invisalign from a previous office and now Saddle Creek has made me fall in love with my smile again. Everything has gone smoothly from the very beginning, and the entire team has been professional, welcoming, and attentive throughout my treatment. The office itself is beautiful, extremely clean, and very modern, with updated facilities and technology that make every visit comfortable and efficient. I’ve always felt well taken care of and confident in the treatment I’m receiving. I would absolutely recommend this office to anyone (already have) looking for high-quality orthodontic care and an overall excellent experience!

Review from Google

Jennifer Ballheimer
Jennifer Ballheimer
4 weeks ago
“

I highly recommend Dr. Kyle Fagala and his team! I am doing Invisalign with him, and the entire experience has been great. I am definitely a perfectionist when it comes to my teeth, and Dr. Fagala was incredibly patient with me and never made me feel like I was being too picky. He listened to every concern, paid attention to the smallest details, and genuinely wanted me to be completely happy with my smile. His team is also friendly, responsive, and always helpful. I couldn’t have asked for a better Invisalign experience!

Review from Google

Quisha
Quisha
a month ago
“

Saddle Creek is an amazing place for all your orthodontic needs! Everyone is so helpful and polite. I loved coming in the office and a special Shout Out to Sharonica who made me feel comfortable and was amazing with explaining all the processes.

Review from Google

Brillisha Chapman
Brillisha Chapman
Edited a month ago
“

From my very first visit to Saddle Creek Orthodontics, I felt welcomed and confident I had made the right choice. The team took time to explain my treatment plan, review X-rays, and go over simple financing options right in the office. Throughout my nearly two-year treatment, every visit was smooth, quick, and professional. I rarely waited more than a few minutes, and the staff always explained what was happening at each step. Scheduling was flexible, reminders were helpful, and they even worked around my work schedule. I was especially impressed with their modern technology, including digital scanning for retainers instead of traditional molds. Dr. Kyle and Dr. John were both actively involved and truly cared about my results. When I had concerns, they listened and made adjustments without hesitation. I always felt supported and well-informed. Even financing through OrthoBanc was simple and stress-free. I used to be anxious about dental visits, but I never felt uncomfortable here. Every staff member was kind, professional, and attentive. I also appreciated their flexibility with appointments and having two convenient locations. When my braces were removed, I was honestly a little sad because I loved my smile journey so much! The results are amazing! Overall, Saddle Creek Orthodontics exceeded my expectations in every way—excellent care, great communication, modern technology, and beautiful results. Highly recommend! I would’ve said more but Google wouldn’t let me.

Review from Google

Jamie Mote
Jamie Mote
a month ago
“

I really enjoyed my braces journey with Dr. John and his team at Saddle Creek! They worked really well with me through many different phases of life, and Dr. John always made getting my teeth to a point that I wanted them a top priority! I love this place!

Review from Google

Read all 453 reviews on Google →

Questions about this practice

What orthodontic treatments does Saddle Creek Orthodontics offer?+
Saddle Creek Orthodontics offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Saddle Creek Orthodontics accept dental insurance?+
Saddle Creek Orthodontics accepts Advantica, Aetna, Anthem, Cigna, Delta Dental, and others.
Does Saddle Creek Orthodontics offer free consultations?+
Yes, Saddle Creek Orthodontics offers a free initial orthodontic consultation. Call (901) 726-3878 or book online to schedule.
Is Saddle Creek Orthodontics accepting new patients?+
Saddle Creek Orthodontics is currently welcoming new patients in Germantown, TN. Call (901) 726-3878 or book online to schedule.
Where is Saddle Creek Orthodontics located?+
Saddle Creek Orthodontics is located at 2176 West St #320. Get directions: https://maps.google.com/?cid=4693564502721145977&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Saddle Creek Orthodontics?+
Saddle Creek Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Saddle Creek Orthodontics offer payment plans?+
Yes, Saddle Creek Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Saddle Creek Orthodontics?+
Saddle Creek Orthodontics is staffed by Dr. Kyle Fagala, Dr. John Boling. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Saddle Creek Orthodontics?+
Saddle Creek Orthodontics has a 5-star rating based on 453 patient reviews on Google.
How long has Saddle Creek Orthodontics been in practice?+
Saddle Creek Orthodontics has been providing orthodontic care since 2012, serving the Germantown, TN community for over 14 years.

Other Saddle Creek Orthodontics locations

Saddle Creek Orthodontics
60 Market Center Dr #101, Collierville · 5.0 (192) · Board certified
View →

Research with AI

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2176 West St #320
Germantown, TN 38138
Get Directions
(901) 726-3878
saddlecreekortho.com/
Book Online
info@saddlecreekortho.com
Open in Google Maps
Accepting new patients
Est. 2012
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Virtual Consultations
Online Booking Available
Emergency Hours Available

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed

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