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Smiley Dental & Orthodontics
Smiley Dental & Orthodontics provides orthodontic treatment in Waco, TX, with a 4.
1925 Park Lake Dr, Waco, TX 76708
4.9(29 reviews)
About Smiley Dental & Orthodontics
Financing help and financial aid come up often among parents juggling several children's dental and orthodontic visits here.
Smiley Dental & Orthodontics is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Reviews mention flexible financing and financial aid more often than at typical practices, which several cost-conscious families cite as a reason they chose the office. Parents of young children and those juggling several kids in treatment note quick, efficient visits, including same-day extractions for a child in pain. A handful of reviews describe warm front-desk staff who make waiting with kids easier.
Summary of 25 patient reviews, October 2023–July 2026, updated September 2026
Treatments offered
Who They Treat
Smiley Dental & Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Lynh Thy Pham
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
5 plans listedAetnaCignaDelta Dental PPOHumanaUnited Concordia
Smiley Dental & Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 4 months ago
What patients praise
- Reviews point to financing and financial aid options that helped make treatment affordable for several families.
- Parents managing several children's dental visits describe efficient, same-day handling of urgent issues like extractions.
- Front-desk staff are noted for being good with young children during appointments.
Things to know
- A few reviews describe staff or the dentist as less warm or attentive than expected, including one account of a dentist not introducing himself to a parent or child.
Who it suits
- Families with young children
- Families managing several kids in treatment at once
- Cost-conscious families
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 12 months
- 7 reviews
- averaging 4.9★
- Owner replies
- 12% of reviews
- Compared with Waco
- Higher rated than 74%
- of 17 practices we track
5
Oct 2023Sep 2026
| Oct 2023 | 5 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 1 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 0 |
| Nov 2024 | 2 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 2 |
| Mar 2025 | 3 |
| Apr 2025 | 0 |
| May 2025 | 1 |
| Jun 2025 | 0 |
| Jul 2025 | 4 |
| Aug 2025 | 2 |
| Sep 2025 | 1 |
| Oct 2025 | 1 |
| Nov 2025 | 0 |
| Dec 2025 | 2 |
| Jan 2026 | 0 |
| Feb 2026 | 0 |
| Mar 2026 | 0 |
| Apr 2026 | 0 |
| May 2026 | 2 |
| Jun 2026 | 1 |
| Jul 2026 | 1 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
- 5★31
- 4★1
- 3★0
- 2★0
- 1★1
- 20235.0
- 20245.0
- 20254.8
- 20264.8
1★5★
PraiseCriticism
- Friendly staff15 / 2
- Gentle, comfortable care7 / 1
- The dentist5 / 1
- Cost, insurance & financing5 / 1
- Great with kids3 / 1
- Clear explanations3
- Scheduling & wait times1 / 1
- Responsiveness2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 15 | 2 |
| Gentle, comfortable care | 7 | 1 |
| The dentist | 5 | 1 |
| Cost, insurance & financing | 5 | 1 |
| Great with kids | 3 | 1 |
| Clear explanations | 3 | 0 |
| Scheduling & wait times | 1 | 1 |
| Responsiveness | 2 | 0 |
Recent reviews from Google
4.9
29 reviews
Destiny Reyes
Edited 4 months ago
Smiley Dental was overall okay as far as the woman at the front she was just awesome you could tell she had children of her own because she was really great with my kids . The others could work on being more people friendly and making it a comfortable environment for everyone . As far as the work I mean it was great got everything done and the work that needed to be done was able to be done the same day. Except for my little one he was scheduled for the following week , but still very quick service .I've had a couple places have to schedule them out months later for work before or sent to other places for the work needed, so that's a big plus that they handled business
Charlotte Ford
11 months ago
Amazing staff & team. Very efficient and fast - got a routine cleaning done with no pain or discomfort and it was very fast. The dentist even went above and beyond by paying attention to small details. I look forward to my next appointment- the dentist just got a lil less scary & wayyy more affordable
Sarah Miller
a year ago
I have suffered with extreme anxiety from a traumatic experience with a dentist as a teenager. Everyone in this office is so kind and understanding!! They are patient and supportive and go above and beyond to help me with my anxiety!! I NEVER thought I would be recommending a dentist but THIS is the best one I have ever been to.
Waco Tony
a year ago
Dr. Burrow made it as pleasant as he could for me. The staff was friendly and very helpful also. Kudos to you all
Questions about this practice
What orthodontic treatments does Smiley Dental & Orthodontics offer?
Smiley Dental & Orthodontics offers: Clear Aligners, Traditional Braces, Invisalign.
Does Smiley Dental & Orthodontics accept dental insurance?
Smiley Dental & Orthodontics accepts Aetna, Cigna, Delta Dental PPO, Humana, United Concordia.
Is Smiley Dental & Orthodontics accepting new patients?
Smiley Dental & Orthodontics is currently welcoming new patients in Waco, TX. Call (254) 221-0999 or book online to schedule.
Where is Smiley Dental & Orthodontics located?
Smiley Dental & Orthodontics is located at 1925 Park Lake Dr. Get directions: https://maps.google.com/?cid=9235225067742562038&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smiley Dental & Orthodontics?
Smiley Dental & Orthodontics office hours: Mon 9:00 AM–7:00 PM, Tue 9:00 AM–7:00 PM, Wed 9:00 AM–7:00 PM, Thu 9:00 AM–7:00 PM, Fri 9:00 AM–7:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smiley Dental & Orthodontics offer payment plans?
Yes, Smiley Dental & Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smiley Dental & Orthodontics?
Smiley Dental & Orthodontics is staffed by Dr. Lynh Thy Pham.
What is the patient rating for Smiley Dental & Orthodontics?
Smiley Dental & Orthodontics has a 4.9-star rating based on 29 patient reviews on Google.
Other Smiley Dental & Orthodontics locations
Research with AI
Accepting new patients
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 7:00 PM
Tue9:00 AM – 7:00 PM
Wed9:00 AM – 7:00 PM
Thu9:00 AM – 7:00 PM
Fri9:00 AM – 7:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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