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Smiley Dental
Smiley Dental provides orthodontic care in Arlington, TX, serving both children and adults since 2003.
1900 E Pioneer Pkwy, Arlington, TX 76010
4.6(1,475 reviews)
About Smiley Dental
Dr. Moon and the team are often praised for patient, thorough care with young children getting braces and early orthodontic treatment.
Smiley Dental is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Many reviews describe young children and families with several kids in ongoing treatment, and staff are often noted for patience with nervous patients and for translating explanations for non-English speaking parents. Long waits past scheduled appointment times and canceled appointments show up in a good number of reviews, and some reviews raise concerns about unnecessary treatment recommendations or billing surprises.
Summary of 218 patient reviews, October 2020–September 2026, updated September 2026
Smiley Dental provides orthodontic care in Arlington, TX, serving both children and adults since 2003.
With over two decades of experience in the community, the practice offers treatment options designed to address a range of alignment and bite concerns for patients at different life stages. The practice has built a substantial patient base, reflected in its 4.6 Google rating across 1,475 reviews. This level of patient feedback suggests consistent service delivery over its 21 years of operation in the Arlington area. Smiley Dental accommodates varying patient schedules through evening appointments, making it easier for working adults and school-age children to access care without disrupting daily routines. Online booking is available for initial consultations and follow-up visits, streamlining the appointment process. Payment plans are offered to help patients manage treatment costs over time. This financial flexibility allows families and individuals to pursue orthodontic care without requiring full upfront payment. Smiley Dental serves patients throughout Arlington and surrounding communities in the Dallas-Fort Worth metroplex. As with all orthodontic treatment, a clinical evaluation is necessary to determine appropriate treatment options and timelines based on individual dental needs.
Treatments offered
Who They Treat
Smiley Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Lynh Thy Pham
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
5 plans listedAetnaDelta Dental PPODentegraHumanaRenaissance Dental
Smiley Dental does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 6 weeks ago
What patients praise
- Reviews often describe assistants and dentists working patiently with nervous or special-needs children, including same-day braces placement in some cases.
- Several families mention bringing multiple children here over the years for ongoing care.
- Doctors are often described as going through x-rays, treatment steps, and costs before starting work, with translation support available for non-English speaking parents.
Things to know
- A number of reviews describe long waits past scheduled appointment times, and some mention canceled or rescheduled appointments.
- Some reviews raise concerns about being recommended costly or unnecessary procedures, and a few describe confusion or disputes over insurance and billing.
Who it suits
- Families with young children
- Anxious or nervous patients
- Families needing bilingual support
Doctors patients mention
- Dr. Moon · 15 reviews
- Dr. Hayden Han · 6 reviews
- Dr. Prisca · 4 reviews
- Dr. Machado · 4 reviews
Orthodontic care in reviews
Orthodontic reviews describe generally clear explanations of treatment plans, including controlled tooth movement and jaw surgery cost planning, though a few mention a wire placed incorrectly or a treatment timeline that stretched well beyond initial estimates.
- Last 90 days
- 32 reviews
- averaging 4.6★
- Last 12 months
- 105 reviews
- averaging 4.6★
- Owner replies
- 19% of reviews
16
Oct 2023Sep 2026
| Oct 2023 | 5 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 0 |
| Jan 2024 | 5 |
| Feb 2024 | 16 |
| Mar 2024 | 2 |
| Apr 2024 | 5 |
| May 2024 | 5 |
| Jun 2024 | 13 |
| Jul 2024 | 5 |
| Aug 2024 | 8 |
| Sep 2024 | 8 |
| Oct 2024 | 9 |
| Nov 2024 | 5 |
| Dec 2024 | 2 |
| Jan 2025 | 3 |
| Feb 2025 | 6 |
| Mar 2025 | 9 |
| Apr 2025 | 10 |
| May 2025 | 10 |
| Jun 2025 | 6 |
| Jul 2025 | 11 |
| Aug 2025 | 9 |
| Sep 2025 | 4 |
| Oct 2025 | 5 |
| Nov 2025 | 13 |
| Dec 2025 | 7 |
| Jan 2026 | 12 |
| Feb 2026 | 8 |
| Mar 2026 | 6 |
| Apr 2026 | 6 |
| May 2026 | 10 |
| Jun 2026 | 8 |
| Jul 2026 | 12 |
| Aug 2026 | 11 |
| Sep 2026 | 7 |
- 20204.5
- 20213.5
- 20224.0
- 20234.5
- 20244.4
- 20254.6
- 20264.5
1★5★
- Braces23
- Early (phase 1) treatment9
- Retainers5
PraiseCriticism
- Friendly staff74 / 7
- The dentist62 / 5
- Clear explanations40 / 2
- Great with kids34 / 3
- Scheduling & wait times14 / 23
- Gentle, comfortable care26 / 1
- Cost, insurance & financing15 / 12
- Treatment results10 / 3
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 74 | 7 |
| The dentist | 62 | 5 |
| Clear explanations | 40 | 2 |
| Great with kids | 34 | 3 |
| Scheduling & wait times | 14 | 23 |
| Gentle, comfortable care | 26 | 1 |
| Cost, insurance & financing | 15 | 12 |
| Treatment results | 10 | 3 |
Recent reviews from Google
4.6
1,475 reviews
zainab al
a month ago
the officer manager, Yunus, was so helpful and very sweet, she explained everything to me greatly and I couldn’t thank her more, everyone was very nice and I highly recommended this place.
Rising Phoenix TX
2 months ago
Love the staff here!! Makes me feel confident leaving with my teeth clean etc! Eunice the manager is awesome!! 😎 Dr. Machado is super amazing Orthodontist as well! 🦷
lala
2 months ago
The staff are always so nice, but I recently had the worst experience with the ortho team. My last appointment, I came in and told the lead orthodontist which tooth I wanted moved up. (there’s a singular tooth on my bottom row thats lower than the rest, not anything serious.) The assistant marks the wrong tooth and the lead orthodontist corrects her. She had apparently ‘corrected’ her mistake after that. The assistant then proceeds with the rest of the treatment, but had trouble getting the ligature tie on my brackets, applied so much unnecessary pressure and even asked another assistant to come help her. After everything was done, that same assistant sees me off and the lead orthodontist hadn’t came back to check or anything. A couple days later I noticed the tooth I wanted raised hadn’t moved, but the one next to it had gotten noticeably higher. I take a closer look and see that the wire had actually been on the wrong bracket this whole time! I call them the next morning and they tell me they can’t do anything about it until next week. I’m just very disappointed.
Christina Gonzales
2 months ago
We were trying to be new clients but even after scheduling one week ahead. Filled out the information via email and text message. When arriving they did not “receive” anything and we waiting an hour and a half with no result. They claimed they were verifying my information but never understood why they never called my husband to be seen. Ridiculous wait. Ridiculous system. If anything I would not recommend anyone to fill out the texts or emails when they cannot verify them correctly.
Mayra Cortez
3 months ago
My son is special needs and his tech was so good with him, I believe his name was Tim. That was something very important to me! Also loved my daughter's experience with Ale ❤️
Questions about this practice
What orthodontic treatments does Smiley Dental offer?
Smiley Dental offers: Clear Aligners, Traditional Braces, Invisalign.
Does Smiley Dental accept dental insurance?
Smiley Dental accepts Aetna, Delta Dental PPO, Dentegra, Humana, Renaissance Dental.
Is Smiley Dental accepting new patients?
Smiley Dental is currently welcoming new patients in Arlington, TX. Call (682) 558-8720 or book online to schedule.
Where is Smiley Dental located?
Smiley Dental is located at 1900 E Pioneer Pkwy. Get directions: https://maps.google.com/?cid=11995636478631719499&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smiley Dental?
Smiley Dental office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–6:00 PM, Sat 9:00 AM–12:00 PM, Sun Closed–Closed.
Does Smiley Dental offer payment plans?
Yes, Smiley Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smiley Dental?
Smiley Dental is staffed by Dr. Lynh Thy Pham.
What is the patient rating for Smiley Dental?
Smiley Dental has a 4.6-star rating based on 1475 patient reviews on Google.
How long has Smiley Dental been in practice?
Smiley Dental has been providing orthodontic care since 2003, serving the Arlington, TX community for over 23 years.
Other Smiley Dental locations
Research with AI
Accepting new patients
Est. 2003
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat9:00 AM – 12:00 PM
SunClosed
- Google reviews synced
- SOURCED
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