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Smiley Dental & Orthodontics is a multi-location practice in Texas (Dallas, Fort Worth, Arlington, San Antonio) offering general, pediatric, preventive, cosmetic, and orthodontic services, including braces and clear aligners.
About Smiley Dental & Orthodontics
Lower-than-typical pricing and financing here ease the strain for families juggling insurance approvals and multiple kids in treatment.
Smiley Dental & Orthodontics is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Many reviews point to pricing that is lower than other dental offices in the area, which several families cite as a reason for choosing this practice, including households managing treatment for multiple children at once. Alongside the cost praise, a number of reviews mention long waits for insurance approvals and, in some cases, little follow-up once a claim was pending. Staff are often described as patient with nervous patients and gentle during procedures like extractions.
Summary of 32 patient reviews, August 2023–July 2026, updated September 2026
Smiley Dental & Orthodontics is a multi-location practice in Texas (Dallas, Fort Worth, Arlington, San Antonio) offering general, pediatric, preventive, cosmetic, and orthodontic services, including braces and clear aligners.
Founded in 2003, they focus on affordable, high-quality dental care for families and accept most insurance plans including Medicaid and CHIP.
Treatments offered
Who They Treat
Smiley Dental & Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Smiley Dental & Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Lynh Thy Pham
NPI verified · no bio or photo on file
Dr. SOOYOUN CHUNG --, DDS, MS
NPI verified · no bio or photo on file
Insurance accepted
7 plans listedWhat patients say
Latest review 3 months ago
What patients praise
Things to know
Who it suits
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 3 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 1 |
| Apr 2024 | 2 |
| May 2024 | 0 |
| Jun 2024 | 1 |
| Jul 2024 | 1 |
| Aug 2024 | 2 |
| Sep 2024 | 1 |
| Oct 2024 | 1 |
| Nov 2024 | 2 |
| Dec 2024 | 1 |
| Jan 2025 | 2 |
| Feb 2025 | 4 |
| Mar 2025 | 3 |
| Apr 2025 | 5 |
| May 2025 | 0 |
| Jun 2025 | 2 |
| Jul 2025 | 3 |
| Aug 2025 | 0 |
| Sep 2025 | 0 |
| Oct 2025 | 1 |
| Nov 2025 | 0 |
| Dec 2025 | 0 |
| Jan 2026 | 0 |
| Feb 2026 | 0 |
| Mar 2026 | 1 |
| Apr 2026 | 0 |
| May 2026 | 0 |
| Jun 2026 | 0 |
| Jul 2026 | 2 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 14 | 1 |
| The dentist | 8 | 3 |
| Scheduling & wait times | 2 | 5 |
| Cost, insurance & financing | 5 | 2 |
| Clear explanations | 4 | 2 |
| Gentle, comfortable care | 5 | 1 |
| Great with kids | 2 | 1 |
| Office & technology | 2 | 1 |
Recent reviews from Google
This was our first visit there and Mya is the sweetest tech we've ever had. She was very patient and made sure to explain what was being done and really helped my be more comfortable.
I could not make it to my appointment and had it rescheduled online with a link they sent me.when it was the day of the appointment at 11am they denied me and said it was for new patients only...then why even send it? My mother told them I been in pain since 5am it was a Emergency And still refused and decided to Reschedule for the next day due to the doctor being a bit behind. I just went to a different dental place and they seen me immediately. Why is it one person doing the work?
Completely UNPROFESSIONAL! Had us waiting 2 hours for our appt then had the audacity to ask us to reschedule in the middle of my daughters teeth getting worked on! They specifically told me she would not get any shots in her mouth , when I return to the room “we had to put a shot in” like excuse me??? Do not take your kids here they are so unprofessional and LATE. No concern with others time.
This place is filthy! Dirty and fruit flies everywhere! The other day my grandma was getting her teeth taken out and a fly landed on her face. That is extremely unsanitary, I was so scared the fly would land in her mouth and cause her an infection. There is clearly something rotting in this office, and it needs to be looked into. The doctor was very nice and helpful but now we have to look for somewhere else to get our dental work because that was very alarming.
Great experience. They explained the treatment plan clearly and educated me on best options. With the best pricing.
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