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Smiley Dental & Orthodontics
Smiley Dental & Orthodontics provides orthodontic treatment in Waco, TX, with a 4.
1437 S Valley Mills Dr, Waco, TX 76711
4.6(54 reviews)
About Smiley Dental & Orthodontics
Staff are described as warm and patient with anxious, disabled, or nervous patients, though several reviews report advertised prices climbing well beyond initial quotes.
This is a general dental practice that also offers orthodontic treatment, including Invisalign, traditional braces, and clear aligners. Reviewers frequently mention a front desk that feels welcoming and staff who take extra care with nervous, disabled, or younger patients, and several note that treatment needs and costs are explained thoroughly before work begins. A recurring counterpoint is cost: some describe financing options as helpful, while others say advertised prices for braces or other work ended up far higher once treatment started, and a few mention recommendations for procedures a second opinion found unnecessary.
Summary of 45 patient reviews, September 2023–September 2026, updated September 2026
Treatments offered
Who They Treat
Smiley Dental & Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Lynh Thy Pham
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
4 plans listedAetnaCignaDelta Dental PPOHumana
Smiley Dental & Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- The front desk and clinical staff are often described as attentive to anxious, disabled, and younger patients.
- Several reviews note that treatment plans, costs, and insurance coverage are laid out clearly before work begins.
- Patients report being fit in same-day or having extra work completed without a return visit.
Things to know
- Some reviews describe advertised prices, including for braces, rising significantly once treatment began.
- A few reviews mention being encouraged toward costly procedures, such as implants or deep cleaning, that a second opinion found unnecessary.
Who it suits
- Anxious or nervous patients
- Patients with special needs
- Families with several kids in treatment
Orthodontic care in reviews
A couple of reviews mention getting braces here, with one noting the advertised price of about $2500 rose to roughly $5100, while another described the office as clean and the staff as pleasant during treatment.
- Last 12 months
- 18 reviews
- averaging 4.9★
- Owner replies
- 27% of reviews
6
Oct 2023Sep 2026
| Oct 2023 | 5 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 6 |
| Jan 2024 | 4 |
| Feb 2024 | 0 |
| Mar 2024 | 2 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 1 |
| Jul 2024 | 4 |
| Aug 2024 | 3 |
| Sep 2024 | 0 |
| Oct 2024 | 3 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 3 |
| Feb 2025 | 2 |
| Mar 2025 | 1 |
| Apr 2025 | 3 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 2 |
| Aug 2025 | 2 |
| Sep 2025 | 1 |
| Oct 2025 | 0 |
| Nov 2025 | 2 |
| Dec 2025 | 1 |
| Jan 2026 | 1 |
| Feb 2026 | 4 |
| Mar 2026 | 0 |
| Apr 2026 | 2 |
| May 2026 | 2 |
| Jun 2026 | 2 |
| Jul 2026 | 2 |
| Aug 2026 | 1 |
| Sep 2026 | 1 |
- 5★57
- 4★1
- 3★0
- 2★0
- 1★5
- 20235.0
- 20244.5
- 20254.3
- 20264.9
1★5★
PraiseCriticism
- Friendly staff26 / 1
- The dentist13
- Cost, insurance & financing5 / 5
- Clear explanations8 / 1
- Gentle, comfortable care7
- Scheduling & wait times3 / 2
- Office & technology5
- Sales pressure0 / 4
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 26 | 1 |
| The dentist | 13 | 0 |
| Cost, insurance & financing | 5 | 5 |
| Clear explanations | 8 | 1 |
| Gentle, comfortable care | 7 | 0 |
| Scheduling & wait times | 3 | 2 |
| Office & technology | 5 | 0 |
| Sales pressure | 0 | 4 |
Recent reviews from Google
4.6
54 reviews
Carol Kolar
a month ago
On time. Smooth experience. Very friendly staff. Clean. Respectful. Financing available with easy payment plans.
Peggy-Marie Holloway
3 months ago
The doctor was really nice and the young lady who checked me out. There was another young lady there, who should work on her communication skills. I didn't know the exam part was over. After the doctor left out, she just said you can go up front. She never said ok we are done and head up to the front desk and she will go over your treatment and cost for additional visits. Going up front could mean anywhere, to the restroom, xray room, anywhere. Clear instructions are a must especially to new patients visiting for the the first time. Other than that, everyone else was good.
Shawna Williamson
3 months ago
The staff there were so nice and friendly,and also caring.They were very patient with my son, and I.Im disabled and they definitely made sure I was feeling ok as well.Oh my gosh and the Dr was very upfront and he told exactly what needed to be done,and price.Out of all the dentists I've been to,this is the best one.I would definitely recommend Smilee's
James Davis
7 months ago
Well the staff was nice and perfessional. The dental doctor kept it 100% with me other than the wait time in the past visits id recommended smiley dental and orthodontist.. 4 🌟..
Justin Scott
7 months ago
My tooth extraction went smooth as possible no complications I’m super satisfied with my previous visit.
Questions about this practice
What orthodontic treatments does Smiley Dental & Orthodontics offer?
Smiley Dental & Orthodontics offers: Clear Aligners, Traditional Braces, Invisalign.
Does Smiley Dental & Orthodontics accept dental insurance?
Smiley Dental & Orthodontics accepts Aetna, Cigna, Delta Dental PPO, Humana.
Is Smiley Dental & Orthodontics accepting new patients?
Smiley Dental & Orthodontics is currently welcoming new patients in Waco, TX. Call (254) 221-1901 or book online to schedule.
Where is Smiley Dental & Orthodontics located?
Smiley Dental & Orthodontics is located at 1437 S Valley Mills Dr. Get directions: https://maps.google.com/?cid=4264941272697585896&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smiley Dental & Orthodontics?
Smiley Dental & Orthodontics office hours: Mon 9:00 AM–7:00 PM, Tue 9:00 AM–7:00 PM, Wed 9:00 AM–7:00 PM, Thu 9:00 AM–7:00 PM, Fri 9:00 AM–7:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smiley Dental & Orthodontics offer payment plans?
Yes, Smiley Dental & Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smiley Dental & Orthodontics?
Smiley Dental & Orthodontics is staffed by Dr. Lynh Thy Pham.
What is the patient rating for Smiley Dental & Orthodontics?
Smiley Dental & Orthodontics has a 4.6-star rating based on 54 patient reviews on Google.
Other Smiley Dental & Orthodontics locations
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Accepting new patients
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 7:00 PM
Tue9:00 AM – 7:00 PM
Wed9:00 AM – 7:00 PM
Thu9:00 AM – 7:00 PM
Fri9:00 AM – 7:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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