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Accepting new patients
Lake Shore Dental
Lake Shore Dental is a family-centered general dentistry practice in Waco, TX led by Dr.
4535 Lake Shore Dr, Waco, TX 76710
4.9(210 reviews)
About Lake Shore Dental
Dr. Matthew Halfmann has taken over ownership from Dr. Waggener, and reviews mention hygienists praised by name for gentle, thorough cleanings.
Lake Shore Dental is a general dental practice that also offers Invisalign, traditional braces, TMJ treatment, and retainers alongside routine dental care. Reviews often mention a conservative treatment philosophy, with the dentist recommending only what's needed rather than overtreating, and many note the office helping longtime dental-phobic patients feel calm enough to keep coming back. Cleanings and procedures are frequently described as gentle with little discomfort reported, and hygienists are called out by name for thorough work. A handful of reviews describe billing surprises tied to insurance changes and slow responses to after-hours or billing concerns.
Summary of 165 patient reviews, July 2012–September 2026, updated September 2026
Lake Shore Dental is a family-centered general dentistry practice in Waco, TX led by Dr.
Matthew Halfmann and Dr. DeeAnn Kucera. They offer preventive, restorative, cosmetic, and orthodontic services including Invisalign, TMJ treatment, and sleep apnea therapy.
Treatments offered
Who They Treat
Lake Shore Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Lake Shore Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
Laser Dentistry
iTero/TRIOS
CBCT
Orthodontists at this office
provider
headshot
headshot
Dr. Matthew Halfmann, DDS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients4 yrs experience
provider
headshot
headshot
Dr. DeeAnn Kucera, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
Insurance accepted
18 plans listedAetnaAflacAlwayscareAmeritasArgus (FL Medicaid)AssurantBlue Cross Blue ShieldCigna
We accept the vast majority of major insurance providers
What patients say
Latest review 8 weeks ago
What patients praise
- Reviewers describe a conservative approach to treatment planning, with the dentist recommending only necessary work rather than pushing extra procedures.
- Multiple reviews describe longtime dental-phobic or anxious patients, including teens, becoming comfortable enough to keep returning for care.
- Hygienists are repeatedly praised by name for thorough, gentle cleanings, with patients describing little discomfort.
Things to know
- A few reviews describe unexpected billing issues, including charges after insurance network changes and X-rays billed despite assurances of coverage.
- Some reviews mention slow or absent responses to billing complaints and after-hours calls, including one describing an urgent referral situation left unresolved.
Who it suits
- Anxious or nervous patients
- Families with several kids in treatment
- Adults
Doctors patients mention
- Dr. Matthew Halfmann · 17 reviews
- Dr. Deeann Kucera · 12 reviews
- Dr. Waggener · 29 reviews
- Dr. Alex Allsbrook · 7 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 29 reviews
- averaging 4.7★
- Last 12 months
- 96 reviews
- averaging 4.8★
- Owner replies
- 47% of reviews
- Compared with Waco
- Higher rated than 74%
- of 17 practices we track
13
Oct 2023Sep 2026
| Oct 2023 | 7 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 1 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 2 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 0 |
| Nov 2024 | 0 |
| Dec 2024 | 1 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 0 |
| Apr 2025 | 5 |
| May 2025 | 7 |
| Jun 2025 | 6 |
| Jul 2025 | 9 |
| Aug 2025 | 11 |
| Sep 2025 | 9 |
| Oct 2025 | 13 |
| Nov 2025 | 7 |
| Dec 2025 | 4 |
| Jan 2026 | 6 |
| Feb 2026 | 6 |
| Mar 2026 | 6 |
| Apr 2026 | 8 |
| May 2026 | 7 |
| Jun 2026 | 7 |
| Jul 2026 | 9 |
| Aug 2026 | 10 |
| Sep 2026 | 10 |
- 5★232
- 4★3
- 3★1
- 2★3
- 1★5
- 20125.0
- 20155.0
- 20165.0
- 20195.0
- 20205.0
- 20214.4
- 20224.8
- 20235.0
- 20244.8
- 20254.9
- 20264.7
1★5★
PraiseCriticism
- Friendly staff59 / 2
- The dentist49 / 3
- Gentle, comfortable care28
- Clear explanations18 / 4
- Cost, insurance & financing5 / 7
- Treatment results8 / 1
- Great with kids7
- Scheduling & wait times5 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 59 | 2 |
| The dentist | 49 | 3 |
| Gentle, comfortable care | 28 | 0 |
| Clear explanations | 18 | 4 |
| Cost, insurance & financing | 5 | 7 |
| Treatment results | 8 | 1 |
| Great with kids | 7 | 0 |
| Scheduling & wait times | 5 | 2 |
Recent reviews from Google
4.9
210 reviews
Kim Collier
3 weeks ago
Professional, courteous, great experience! I appreciate the fact that they listened and answered my questions. I would recommend your dental office to everyone.
Emily
3 weeks ago
The people were incredibly nice when I had my appointment, but tried to charge me multiple hundreds of bucks for a cleaning which should be free. I emailed and sent written complaints, got no response, I finally had to file a BBB complaint because I kept getting collection notices. They didn’t respond to the intial BBB complaint but finally responded when the BBB sent a second request. Without getting into the nitty gritty, they state it wasn’t their fault, which I obviously disagree with, but they eventually kindly agreed to waive the charges. So, I am solely giving them a lower rating based on lack of communication and action POST office visit.
Tanna Hightower
2 months ago
Thank you so much for making me feel comfortable. Also in my 66 yrs this was the best dental exam I've ever had. And I've had quite a few. I feel I came to the right place to get care. Thank you so much. I needed a good Doctor visit. Tanna Hightower
Ashley Mercier
2 months ago
Everyone from the front office to the dentist is always so kind and understanding. I have had nothing, but pleasant experiences with Lake Shore Dental. ❤️
Sandy Moore
3 months ago
All of the entire staff is so friendly. They make you feel really comfortable. It’s a very good place to get your dental work done.
Questions about this practice
What orthodontic treatments does Lake Shore Dental offer?
Lake Shore Dental offers: Invisalign, TMJ Treatment, Traditional Braces, Retainers.
Does Lake Shore Dental accept dental insurance?
Lake Shore Dental accepts Aetna, Aflac, Alwayscare, Ameritas, Argus (FL Medicaid), and others.
Is Lake Shore Dental accepting new patients?
Lake Shore Dental is currently welcoming new patients in Waco, TX. Call (254) 776-7622 or book online to schedule.
Where is Lake Shore Dental located?
Lake Shore Dental is located at 4535 Lake Shore Dr. Get directions: https://maps.google.com/?cid=1272597544148804149&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Lake Shore Dental?
Lake Shore Dental office hours: Monday 8:00am–4:00pm, Tuesday 8:00am–4:00pm, Wednesday 8:00am–4:00pm, Thursday 8:00am–4:00pm, Friday 8:00am–4:00pm.
Does Lake Shore Dental offer payment plans?
Yes, Lake Shore Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Lake Shore Dental?
Lake Shore Dental is staffed by Dr. Matthew Halfmann, Dr. DeeAnn Kucera.
What is the patient rating for Lake Shore Dental?
Lake Shore Dental has a 4.9-star rating based on 210 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Credit CardsDebit CardsContactless / NFC
Monday8:00am – 4:00pm
Tuesday8:00am – 4:00pm
Wednesday8:00am – 4:00pm
Thursday8:00am – 4:00pm
Friday8:00am – 4:00pm
- Google reviews synced
- SOURCED
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