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Board CertifiedAccepting new patients
Great Smiles Orthodontics
Great Smiles is a pediatric dentistry and orthodontics practice serving children, teens, and adults across five locations in western North Carolina.
10A Yorkshire St c, Asheville, NC 28803
4.9(566 reviews)
About Great Smiles Orthodontics
Dr. Stephanie Chambers and her team are noted for calming anxious young children and walking families through costs before treatment begins.
Great Smiles Orthodontics draws praise for a staff that patients often mention by name for easing the financial and scheduling side of treatment, and for staff who lay out costs, timelines, and payment options in detail before starting. Dr. Stephanie Chambers comes up often for her patience with anxious or young children and for explaining a case's treatment plan without rushing. Several reviews describe siblings being scheduled together and accommodations made for children with anxiety or sensory needs.
Summary of 200 patient reviews, October 2023–September 2026, updated September 2026
Great Smiles is a pediatric dentistry and orthodontics practice serving children, teens, and adults across five locations in western North Carolina.
They offer preventative and restorative dental treatments, traditional braces, clear braces, and Invisalign aligners, with a focus on creating positive patient experiences and building lifelong oral wellness.
Treatments offered
Who They Treat
Great Smiles Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Great Smiles Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
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Dr. Bill Chambers, DDS, MS, PA
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
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Dr. Paul Blackman
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Stephanie Chambers, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. Stephen Chadwick
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. Doug Pratt
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Jon Wyble
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
2 plans listedDelta DentalSun Life
Participating providers in the SunLife and Delta Dental network for Waynesville and Sylva locations only. They electronically file claims for patients with dental insurance, verify eligibility and benefit coverage, and assign insurance benefits as a form of payment. Payment of deductibles and estimated patient portion expected at time of service.
What patients say
Latest review 7 weeks ago
What patients praise
- Staff members are frequently named individually for making the administrative and financial side of orthodontic care easy to navigate.
- The office is described as laying out costs, timelines, and treatment options clearly, and Dr. Stephanie Chambers is noted for explaining a case before care begins.
- Reviews mention specific accommodations for anxious or young children, including letting them warm up at their own pace and coordinating sibling visits.
Things to know
- A couple of reviews describe frustration with insurance issues, including a submission error and general complaints about aligner-company policies rather than the practice itself.
Who it suits
- Families with multiple children in treatment at once
- Young or anxious children needing extra reassurance
- Teens starting braces or aligners
Doctors patients mention
- Dr. Stephanie Chambers · 97 reviews
- Dr. Doug Pratt · 1 review
- Last 12 months
- 37 reviews
- averaging 5.0★
- Owner replies
- 79% of reviews
- Compared with Asheville
- Higher rated than 52%
- of 21 practices we track
25
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 1 |
| Jan 2024 | 18 |
| Feb 2024 | 13 |
| Mar 2024 | 11 |
| Apr 2024 | 14 |
| May 2024 | 13 |
| Jun 2024 | 15 |
| Jul 2024 | 25 |
| Aug 2024 | 13 |
| Sep 2024 | 7 |
| Oct 2024 | 5 |
| Nov 2024 | 8 |
| Dec 2024 | 5 |
| Jan 2025 | 13 |
| Feb 2025 | 15 |
| Mar 2025 | 9 |
| Apr 2025 | 5 |
| May 2025 | 3 |
| Jun 2025 | 2 |
| Jul 2025 | 6 |
| Aug 2025 | 5 |
| Sep 2025 | 4 |
| Oct 2025 | 5 |
| Nov 2025 | 0 |
| Dec 2025 | 1 |
| Jan 2026 | 2 |
| Feb 2026 | 5 |
| Mar 2026 | 5 |
| Apr 2026 | 3 |
| May 2026 | 7 |
| Jun 2026 | 8 |
| Jul 2026 | 0 |
| Aug 2026 | 0 |
| Sep 2026 | 1 |
- 5★486
- 4★9
- 3★0
- 2★3
- 1★2
- 20194.8
- 20205.0
- 20215.0
- 20224.8
- 20234.9
- 20245.0
- 20255.0
- 20264.9
1★5★
- Braces33
PraiseCriticism
- Friendly staff123
- The orthodontist73
- Clear explanations42
- Great with kids39
- Gentle, comfortable care26
- Cost, insurance & financing13 / 2
- Treatment results10
- Scheduling & wait times9
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 123 | 0 |
| The orthodontist | 73 | 0 |
| Clear explanations | 42 | 0 |
| Great with kids | 39 | 0 |
| Gentle, comfortable care | 26 | 0 |
| Cost, insurance & financing | 13 | 2 |
| Treatment results | 10 | 0 |
| Scheduling & wait times | 9 | 0 |
Recent reviews from Google
4.9
566 reviews
Samina Sharp
3 months ago
Spoke to Donna today about getting some ortho help for my daughter broke wire in a pinch and I had a great experience speaking to her I wanted to share. She was friendly and helpful making multiple calls. In the end we couldn’t make the time work but they sure did try and I thought I’d let folks know what a wonderful practice this is.
Esther K. Hallock
3 months ago
Melissa and Shelley were very sweet with my child ! Good at explaining things and took their time.
Dom Fearns
3 months ago
Great experience! Melissa, Sydney, Shelley and Dr. Stephanie are incredible! Highly recommend :)
Rachel H
Edited 3 months ago
We had a great experience here, getting not only my adult braces but my son's as well. Everyone is very fun and kind. We love Dr. Stephanie, she really listens. Thanks, guys!! Highly recommend ✨
Sandra Bilbray
3 months ago
We absolutely LOVE Great Smiles and look forward to going! Yesterday was day one of braces for our daughter Riley and she loved choosing her color and being involved in every step of the process! Her whole care team made her day feel special! Melissa Morris is a pro and an absolute blast to chat with as we planned Riley's treatment protocol. Dr. Stephanie Blackman Chambers is THE BEST and both of our daughters just love having her as their orthodontist! If braces can be fun (and outcomes incredible!), Great Smiles is the place to make that magic happen!
Questions about this practice
What orthodontic treatments does Great Smiles Orthodontics offer?
Great Smiles Orthodontics offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Great Smiles Orthodontics accept dental insurance?
Great Smiles Orthodontics accepts Delta Dental, Sun Life.
Does Great Smiles Orthodontics offer free consultations?
Yes, Great Smiles Orthodontics offers a free initial orthodontic consultation. Call (828) 274-8822 or book online to schedule.
Is Great Smiles Orthodontics accepting new patients?
Great Smiles Orthodontics is currently welcoming new patients in Asheville, NC. Call (828) 274-8822 or book online to schedule.
Where is Great Smiles Orthodontics located?
Great Smiles Orthodontics is located at 10A Yorkshire St c. Get directions: https://maps.google.com/?cid=9599057610960913307&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Great Smiles Orthodontics?
Great Smiles Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Great Smiles Orthodontics offer payment plans?
Yes, Great Smiles Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Great Smiles Orthodontics?
Great Smiles Orthodontics is staffed by Dr. Bill Chambers, Dr. Paul Blackman, Dr. Stephanie Chambers, Dr. Stephen Chadwick, Dr. Doug Pratt, Dr. Jon Wyble. The practice is board-certified.
What is the patient rating for Great Smiles Orthodontics?
Great Smiles Orthodontics has a 4.9-star rating based on 566 patient reviews on Google.
How long has Great Smiles Orthodontics been in practice?
Great Smiles Orthodontics has been providing orthodontic care since 1984, serving the Asheville, NC community for over 42 years.
Other Great Smiles Orthodontics locations
Research with AI
Accepting new patients
Est. 1984
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
Social Profiles
- Google reviews synced
- SOURCED
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