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  2. /Massachusetts
  3. /West Springfield Orthodontists
  4. /Riverside Dental
Board CertifiedAccepting new patients

Riverside Dental

Riverside Dental in West Springfield, MA, provides orthodontic care for children, teens, and adults in the greater Springfield area.

235 B Memorial Ave, West Springfield, MA 01089
4.8(904 reviews)
Call Now(413) 285-8146Book OnlineWebsiteDirections

About Riverside Dental

Same-day emergency extractions and root canals handled by Dr. Timothy Eshak and Dr. Manish draw praise for staying calm and gentle with needle-phobic patients.

Riverside Dental is a general dental practice that also offers Invisalign, traditional braces, and clear aligners alongside its core dental services. Many reviews describe Dr. Timothy Eshak and Dr. Manish walking patients through x-rays and treatment options before starting, and going out of their way to keep anxious or needle-phobic patients calm during extractions and root canals. Same-day emergency appointments come up often, including cases where the office fit in a patient with sudden tooth pain or handled an urgent issue before a flight. Restorative work such as crowns, dentures, and root canals is frequently credited with restoring confidence and resolving long-standing dental problems.

Summary of 202 patient reviews, January 2025–September 2026, updated September 2026

Riverside Dental in West Springfield, MA, provides orthodontic care for children, teens, and adults in the greater Springfield area.

The practice offers Invisalign treatment as a clear aligner option for patients seeking an alternative to traditional braces. Dr. Eshak and Dr. Manish lead the clinical team at Riverside Dental. The practice has established an online booking system that allows patients to schedule appointments directly through their website. Riverside Dental accepts Mass Health and major insurance plans, and the practice files insurance claims on behalf of patients. Multiple payment options are available to accommodate different financial situations. The practice accepts CareCredit, which offers qualified patients interest-free financing for up to 18 months. Payment plans are also available for those who prefer to spread treatment costs over time. Patients throughout the West Springfield area and surrounding Massachusetts communities can access orthodontic services at this location. Individual treatment plans vary based on each patient's specific orthodontic needs and clinical assessment.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Riverside Dental provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Riverside Dental uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Cone Beam CT (3D X-Ray)
Laser Dentistry

Orthodontists at this office

provider
headshot

Manish

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Eshak

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Timothy Eshak

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

24 plans listed
AetnaAnthemAssurantBenecareBlue Cross Blue ShieldBmcCareingtonCigna
Riverside Dental accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews often describe extractions, root canals, and needle-based procedures as handled gently, with particular attention paid to anxious or needle-phobic patients.
  • Same-day or next-day emergency appointments are mentioned repeatedly, including cases of severe pain or last-minute travel deadlines.
  • Restorative outcomes like crowns, dentures, and root canals are frequently described as effective and confidence-restoring.

Things to know

  • A few reviews mention long lobby waits or difficulty rescheduling missed appointments.
  • A couple of reviews describe feeling pressured toward treatment they later questioned, such as a disputed cavity count.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Timothy Eshak · 31 reviews
  • Dr. Manish · 13 reviews

Orthodontic care in reviews

A few reviews mention Invisalign treatment at the practice, describing a positive experience combined with routine dental care like fillings and cleanings.

Last 90 days
36 reviews
averaging 4.6★
Last 12 months
247 reviews
averaging 4.9★
Owner replies
3% of reviews
Compared with West Springfield
Higher rated than 70%
of 5 practices we track
Reviews per month
67
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20240
Oct 20240
Nov 20240
Dec 20240
Jan 202514
Feb 20258
Mar 202514
Apr 20253
May 202549
Jun 202567
Jul 202544
Aug 202525
Sep 202539
Oct 202550
Nov 202529
Dec 202515
Jan 202628
Feb 202615
Mar 202623
Apr 202623
May 20268
Jun 202610
Jul 20267
Aug 202617
Sep 202612
Average rating by year
  • 20254.9
  • 20264.9
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff61 / 4
  • The dentist53 / 3
  • Gentle, comfortable care30 / 1
  • Clear explanations26 / 2
  • Scheduling & wait times19 / 4
  • Treatment results12 / 1
  • Office & technology12
  • Responsiveness11
What patients talk about
ThemePraiseCriticism
Friendly staff614
The dentist533
Gentle, comfortable care301
Clear explanations262
Scheduling & wait times194
Treatment results121
Office & technology120
Responsiveness110

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Recent reviews from Google

4.8
904 reviews
Matthew Antonelli
Matthew Antonelli
3 weeks ago
“

Terrible experience overall. I've had insurance problems for the last 5-7 years meaning I wasn't able to see a dentist for a long time but I took good care of my teeth in the meantime. I've never had a bad experience with a dentist, despite my fear of them I never leave with pain aside from routine soreness. Dr. Timothy Eshak insisted that I had a filling that needed to be addressed (this filling was not causing any pain or discomfort). Dr Eshak then supposedly fixed it but I was in a lot of pain. I had to come back 4 times and they still weren't able to fix it. I haven't been able to eat on one side for 6 months. Not to mention their front desk staff are incompetent and rude. They charged me far over my deductible and then refused to remedy the situation and hung up on me. I see all these good reviews and it makes me feel terrible knowing they treat a select number of clients in this way. They also lied about their Invisalign program and the cost, but I caught that before they could scam me.

Review from Google

Ariana Sanders
Ariana Sanders
2 months ago
“

Love this place! Was my first time coming and they are so nice and welcoming. I have had such a hard time finding a dentist i like and feel comfortable with. There was no judgement and it was quick. Def recommend !!!!

Review from Google

Elizabeth Rivera
Elizabeth Rivera
3 months ago
“

The staff was very friendly and helpful, and the customer service was satisfactory. I would recommend having someone on staff who speaks Spanish; often, people look for nail services but cannot get them because they don't speak English. Personally, however, I was very satisfied with the service. Thank you very much.

Review from Google

Chris Rodriguez
Chris Rodriguez
3 months ago
“

This Dentistry is by Far one OF THE ABSOLUTE BEST ONES IVE HAD. I PLAN on keeping this dentist till I get old and I also plan on bringing my kids and recommending More Family members even though currently I have 3 other family members that come here they are the reason why I came and I HAVE ZERO REGRETS THANK YOU FOR ALL YOU DO DR. Timothy ESHAK. I look forward to my next visit.

Review from Google

Shannon Perry
Shannon Perry
4 months ago
“

Wow!!? yaz is the one who answers the call and all your questions. No matter what is the issue, she always listens and gives an amazing fast appointment. Aslo being so caring and listening to what pain might me going through. Thank you all!!l

Review from Google

Read all 904 reviews on Google →

Questions about this practice

What orthodontic treatments does Riverside Dental offer?+
Riverside Dental offers: Invisalign, Clear Aligners, Traditional Braces.
Does Riverside Dental accept dental insurance?+
Riverside Dental accepts Aetna, Anthem, Assurant, Benecare, Blue Cross Blue Shield, and others.
Is Riverside Dental accepting new patients?+
Riverside Dental is currently welcoming new patients in West Springfield, MA. Call (413) 285-8146 or book online to schedule.
Where is Riverside Dental located?+
Riverside Dental is located at 235 B Memorial Ave. Get directions: https://maps.google.com/?cid=11117299500696656959&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Riverside Dental?+
Riverside Dental office hours: Mon 9:00 AM–6:00 PM, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 9:00 AM–5:00 PM, Sat 9:00 AM–2:00 PM, Sun Closed–Closed.
Does Riverside Dental offer payment plans?+
Yes, Riverside Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Riverside Dental?+
Riverside Dental is staffed by Manish, Eshak, Dr. Timothy Eshak. The practice is board-certified.
What is the patient rating for Riverside Dental?+
Riverside Dental has a 4.8-star rating based on 904 patient reviews on Google.

Other Riverside Dental locations

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River Market Dental
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Riverside Dental
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VCO Orthodontics, Dr. Crissy Markova
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Merkley Dental
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Whitley Jr John B DDS
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Portland Pearl Orthodontics
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Braces on 10 by Dr. Joseph - Detroit
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Research with AI

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235 B Memorial Ave
West Springfield, MA 01089
Get Directions
(413) 285-8146
myriversidedental.com/
Book Online
info@myriversidedental.com
Open in Google Maps
Accepting new patients
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 5:00 PM
Sat9:00 AM – 2:00 PM
SunClosed

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