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Riverside Dental in West Springfield, MA, provides orthodontic care for children, teens, and adults in the greater Springfield area.
About Riverside Dental
Same-day emergency extractions and root canals handled by Dr. Timothy Eshak and Dr. Manish draw praise for staying calm and gentle with needle-phobic patients.
Riverside Dental is a general dental practice that also offers Invisalign, traditional braces, and clear aligners alongside its core dental services. Many reviews describe Dr. Timothy Eshak and Dr. Manish walking patients through x-rays and treatment options before starting, and going out of their way to keep anxious or needle-phobic patients calm during extractions and root canals. Same-day emergency appointments come up often, including cases where the office fit in a patient with sudden tooth pain or handled an urgent issue before a flight. Restorative work such as crowns, dentures, and root canals is frequently credited with restoring confidence and resolving long-standing dental problems.
Summary of 202 patient reviews, January 2025–September 2026, updated September 2026
Riverside Dental in West Springfield, MA, provides orthodontic care for children, teens, and adults in the greater Springfield area.
The practice offers Invisalign treatment as a clear aligner option for patients seeking an alternative to traditional braces. Dr. Eshak and Dr. Manish lead the clinical team at Riverside Dental. The practice has established an online booking system that allows patients to schedule appointments directly through their website. Riverside Dental accepts Mass Health and major insurance plans, and the practice files insurance claims on behalf of patients. Multiple payment options are available to accommodate different financial situations. The practice accepts CareCredit, which offers qualified patients interest-free financing for up to 18 months. Payment plans are also available for those who prefer to spread treatment costs over time. Patients throughout the West Springfield area and surrounding Massachusetts communities can access orthodontic services at this location. Individual treatment plans vary based on each patient's specific orthodontic needs and clinical assessment.
Treatments offered
Who They Treat
Riverside Dental provides orthodontic treatment for the following age groups:
Technology & Equipment
Riverside Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Manish
NPI verified · no bio or photo on file
Eshak
NPI verified · no bio or photo on file
Dr. Timothy Eshak
NPI verified · no bio or photo on file
Insurance accepted
24 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A few reviews mention Invisalign treatment at the practice, describing a positive experience combined with routine dental care like fillings and cleanings.
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| Jan 2026 | 28 |
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| Sep 2026 | 12 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 61 | 4 |
| The dentist | 53 | 3 |
| Gentle, comfortable care | 30 | 1 |
| Clear explanations | 26 | 2 |
| Scheduling & wait times | 19 | 4 |
| Treatment results | 12 | 1 |
| Office & technology | 12 | 0 |
| Responsiveness | 11 | 0 |
Recent reviews from Google
Terrible experience overall. I've had insurance problems for the last 5-7 years meaning I wasn't able to see a dentist for a long time but I took good care of my teeth in the meantime. I've never had a bad experience with a dentist, despite my fear of them I never leave with pain aside from routine soreness. Dr. Timothy Eshak insisted that I had a filling that needed to be addressed (this filling was not causing any pain or discomfort). Dr Eshak then supposedly fixed it but I was in a lot of pain. I had to come back 4 times and they still weren't able to fix it. I haven't been able to eat on one side for 6 months. Not to mention their front desk staff are incompetent and rude. They charged me far over my deductible and then refused to remedy the situation and hung up on me. I see all these good reviews and it makes me feel terrible knowing they treat a select number of clients in this way. They also lied about their Invisalign program and the cost, but I caught that before they could scam me.
Love this place! Was my first time coming and they are so nice and welcoming. I have had such a hard time finding a dentist i like and feel comfortable with. There was no judgement and it was quick. Def recommend !!!!
The staff was very friendly and helpful, and the customer service was satisfactory. I would recommend having someone on staff who speaks Spanish; often, people look for nail services but cannot get them because they don't speak English. Personally, however, I was very satisfied with the service. Thank you very much.
This Dentistry is by Far one OF THE ABSOLUTE BEST ONES IVE HAD. I PLAN on keeping this dentist till I get old and I also plan on bringing my kids and recommending More Family members even though currently I have 3 other family members that come here they are the reason why I came and I HAVE ZERO REGRETS THANK YOU FOR ALL YOU DO DR. Timothy ESHAK. I look forward to my next visit.
Wow!!? yaz is the one who answers the call and all your questions. No matter what is the issue, she always listens and gives an amazing fast appointment. Aslo being so caring and listening to what pain might me going through. Thank you all!!l
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