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Riverside Dental in Wichita, Kansas, provides orthodontic care for children, teens, and adults.

About Riverside Dental
Quick turnarounds—like a crown remade within a week—and upfront, no-surprise cost estimates shape most visits here.
Riverside Dental is a general dental practice that also offers orthodontic treatment, including traditional and clear braces, clear aligners, retainers, and TMJ care. Reviews point to unusually fast timelines, from same-day cleanings to a crown that was remade within a week after Dr. Madison Balbierz inspected an earlier fit herself, and to pricing that many describe as fair and laid out before work begins. Beyond that, patients often mention feeling at ease even with dental anxiety, sometimes aided by nitrous oxide, and appointments that move quickly with little waiting.
Summary of 202 patient reviews, July 2023–September 2026, updated September 2026
Riverside Dental in Wichita, Kansas, provides orthodontic care for children, teens, and adults.
The practice has served the community since 1978. Dr. Jasmin Rupp, Dr. Andrew Neuman, and Dr. Madison Balbierz deliver treatment to patients seeking straighter smiles and improved oral function. The practice uses digital impressions and intraoral scanning technology to capture precise treatment records without traditional molds. Evening appointments are available to accommodate work and school schedules. Patients can book consultations and appointments online through the practice website. Riverside Dental accepts most dental insurance plans and maintains in-network status with Delta Dental and Blue Cross and Blue Shield. The practice bills insurance companies directly and tracks claims on behalf of patients. Payment plans are available for out-of-pocket costs, and the practice accepts CareCredit financing. The staff communicates with patients in English and Spanish. With a 4.9 rating across 674 Google reviews, Riverside Dental has established a record of patient satisfaction in the Wichita area. Orthodontic needs vary by individual, and treatment recommendations depend on clinical evaluation of each patient's specific condition and goals.
Treatments offered
Who They Treat
Riverside Dental provides orthodontic treatment for the following age groups:
Technology & Equipment
Riverside Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Jasmin Rupp
NPI verified · no bio or photo on file
Dr. Madison Balbierz, DDS
NPI verified · no bio or photo on file
Dr. Andrew Neuman, D.M.D.
NPI verified · no bio or photo on file
Insurance accepted
2 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
The limited orthodontic feedback is mixed: one patient was pleased with the outcome after getting braces, while another described the Invisalign scanning process as long and uncomfortable.
| Oct 2023 | 9 |
|---|---|
| Nov 2023 | 8 |
| Dec 2023 | 12 |
| Jan 2024 | 10 |
| Feb 2024 | 2 |
| Mar 2024 | 14 |
| Apr 2024 | 12 |
| May 2024 | 12 |
| Jun 2024 | 9 |
| Jul 2024 | 9 |
| Aug 2024 | 13 |
| Sep 2024 | 7 |
| Oct 2024 | 3 |
| Nov 2024 | 4 |
| Dec 2024 | 5 |
| Jan 2025 | 1 |
| Feb 2025 | 3 |
| Mar 2025 | 0 |
| Apr 2025 | 4 |
| May 2025 | 5 |
| Jun 2025 | 6 |
| Jul 2025 | 3 |
| Aug 2025 | 3 |
| Sep 2025 | 4 |
| Oct 2025 | 5 |
| Nov 2025 | 3 |
| Dec 2025 | 8 |
| Jan 2026 | 3 |
| Feb 2026 | 1 |
| Mar 2026 | 8 |
| Apr 2026 | 8 |
| May 2026 | 37 |
| Jun 2026 | 67 |
| Jul 2026 | 43 |
| Aug 2026 | 45 |
| Sep 2026 | 22 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 53 | 4 |
| The dentist | 36 | 2 |
| Gentle, comfortable care | 36 | 3 |
| Clear explanations | 22 | 1 |
| Scheduling & wait times | 17 | 1 |
| Cost, insurance & financing | 14 | 3 |
| Responsiveness | 14 | 1 |
| Treatment results | 8 | 2 |
Recent reviews from Google
Office is very clean, waited for only a few minutes. I'm currently pregnant and my dental hygienist was amazing at working with any nausea or discomfort I had or if I just needed an extra mouth water swish. So glad to have found a place this great 😊🩷
Dr Rupp and her staff made a guy scared of the dentist feel comfortable and explained everything to me. They were very kind and very professional. Highly recommend.
I’ve been coming here for years, and every visit has been a great experience. The team is always efficient while still providing exceptional quality care. The office staff and hygienists are consistently friendly, kind, and professional, making you feel welcome from the moment you walk in. Dr. Newman is wonderful! He has a great sense of humor and is always joking with the assistants and hygienists, which creates such a fun, relaxed atmosphere. Let’s be honest…. going to the dentist can be stressful, so it’s refreshing to be in an office where everyone enjoys working together and isn’t afraid to share a few laughs. I highly recommend this office to anyone looking for excellent dental care with an amazing team.
I was recommended to this dental office by my best friend for my grandma whose always went to another place and we wanted to make a switch due to them really not having many options for her. I had really high hopes but in the 3-4 times we’ve been there so far it always seems like many people are just in a bad mood and do not try to hide it at all. On our second appointment I told them we’d be using Cherry to pay for the work being done which is the financial institute they recommend other than Care Credit. At the end of the appointment I told them again when it was time to pay that we’d be using Cherry and the receptionist asked in a rude tone “well did you tell anyone that BEFORE the work was started?” Which I replied “yes, I believe it was her who I told” and pointed to the other receptionist. She didn’t say much else after that and called out billing to help. Billing was very kind and helpful which unfortunately is one of the only people I can say that about from this place. They also made us set up the payment plan with Cherry for ALL of the work being done even though we haven’t had all the work done on her teeth yet. So we are actively paying for work that hasn’t even been started or completed which again was what THEY advised us to do. It genuinely always feels like we’re an inconvenience when we come in for our appointments and the other patients there are much kinder than the employees. I definitely think we will be switching to a new office once this work is finished which is extremely unfortunate because my grandmother is 91 years old and really doesn’t like to make changes to her doctors, nor should she have to. Anyways, that’s my review. I could absolutely say more but there’s no need. If you decide to try them out I hope they are more kind than in our experience.
Riverside Dental has been my dentist office for 10+ years and I recommend them to everyone I know. Every hygienist I’ve seen has been gentle and kind, and the dentists are personable and thorough. It’s a great place to get your teeth cleaned!
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