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Accepting new patients

Richard G. Elfman D.D.S

Richard G.

19 Hampden St, Springfield, MA 01103
4.5(68 reviews)
Call Now(413) 739-9683WebsiteDirections

About Richard G. Elfman D.D.S

Adult patients often mention decades-long relationships with Dr. Richard Elfman, some spanning 10 to 40 years of care.

Richard G. Elfman D.D.S. is a general dental practice that also offers Invisalign, traditional braces, TMJ treatment, and retainers. Many reviews come from adults who have stayed with the practice for years, and Dr. Michael Elfman has joined his father, Dr. Richard Elfman, to continue that long-term care. Reviewers also point to payment plans and financial flexibility, though a handful describe disputes over billing and insurance charges. Anxious patients and families managing several children's treatments at once also describe feeling well cared for here.

Summary of 61 patient reviews, January 2016–September 2026, updated September 2026

Treatments offered

InvisalignInvisalignTraditional BracesTraditional BracesTMJ TreatmentTMJ TreatmentRetainersRetainers
GuidesHow much does Invisalign cost? →Adult braces cost guide →Braces cost for kids →

Who They Treat

Richard G. Elfman D.D.S provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Technology & Equipment

Richard G. Elfman D.D.S uses modern orthodontic technology to deliver precise, comfortable treatment.

Laser Dentistry
Digital Records
laser

What patients say

Latest review 2 months ago

What patients praise

  • Long-term adult patients describe years of consistent trust in Dr. Richard Elfman's gentle, pain-free approach.
  • The office is noted for working with patients financially, including offering payment plans.
  • Anxious patients and children, including those with dental trauma or prior negative experiences elsewhere, are described as put at ease.

Things to know

  • A few reviews describe billing disputes, including being charged for perio maintenance instead of a routine cleaning or facing unexpected costs after being told a procedure would be covered.
  • A few reviews allege that treatments were recommended that weren't needed, tied to concerns about insurance billing practices.

Who it suits

  • Adults seeking a long-term dental home
  • Anxious or nervous patients
  • Families with several children in treatment at once

Doctors patients mention

  • Dr. Richard Elfman · 56 reviews
  • Dr. Michael Elfman · 6 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 12 months
12 reviews
averaging 4.6★
Owner replies
0% of reviews
Reviews per month
5
Oct 2023Sep 2026
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Star ratings
  • 5★66
  • 4★2
  • 3★0
  • 2★0
  • 1★9
Average rating by year
  • 20164.2
  • 20175.0
  • 20183.0
  • 20195.0
  • 20205.0
  • 20213.9
  • 20225.0
  • 20235.0
  • 20244.6
  • 20255.0
  • 20264.5
1★5★
What patients talk about
PraiseCriticism
  • The dentist37 / 4
  • Friendly staff21 / 2
  • Gentle, comfortable care20 / 2
  • Cost, insurance & financing9 / 3
  • Clear explanations7 / 1
  • Scheduling & wait times6 / 2
  • Treatment results6
  • Sales pressure3 / 3
What patients talk about
ThemePraiseCriticism
The dentist374
Friendly staff212
Gentle, comfortable care202
Cost, insurance & financing93
Clear explanations71
Scheduling & wait times62
Treatment results60
Sales pressure33

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Recent reviews from Google

4.5
68 reviews
Edward Rodriguez
Edward Rodriguez
2 weeks ago
“

I was dealing with a tooth Cavitation that Was potentially turning into a tooth infection and with Elfmans help i was able to prevent one problem from becoming a much bigger one. I ended up having to get a tooth removed but elfman did a great job in communicating the process and making sure it was as Smooth as possible for me. Highly recommend! 👍🏽

Review from Google

Nancy Heath
Nancy Heath
3 months ago
“

I will be forever grateful to Dr. Elfman and his amazing staff. I came in with so many issues, we made a plan and tackled them one at a time. Today I got my partials and left with a beautiful smile! They were so gentle and reassuring during the entire process. Do yourself a favor and go see Dr. Elfman, I'm so happy I did!

Review from Google

Steve Rosenkrantz
Steve Rosenkrantz
3 months ago
“

I had an appointment today for.both a crown and a.cavity. Dr.Elfman and his staff went out of their way to ease my worry and anxiety! (I tend to be a worry wart). All my questions were answered promptly, and I knew I was in excellent hands. My Wife and I have been patients of Dr. Elfman for many years, and always appreciate the care received! Thanks Dr. Elfman and staff for your professionalism and great care!

Review from Google

R G
R G
3 months ago
“

Shady practice ,they will schedule cleaning appt ahead of due date without telling patients they’re not due yet then send a $300 bill since insurance will not cover (obviously) they are not honest with their patients and is greedy !! They will make up things saying you need fills, root canal etc just to make money when in reality my teeth is absolutely fine with no problems. I Will find another practice immediately . Terrible practice !! 0 stars would not recommend

Review from Google

Donna Joseph
Donna Joseph
4 months ago
“

Dr. Elfman and his son Dr Mike is the best, and his staff are fantastic. Every last one of them. I'm very worry free when I'm sitting in his chair, and they work with your budget, which is very hard to find these days. He does fantastic work, please check it out for yourself you will be very happy with no regrets 😊 If there was a 10 STARS ratings that's what I would give to him and his team.

Review from Google

Read all 68 reviews on Google →

Questions about this practice

What orthodontic treatments does Richard G. Elfman D.D.S offer?+
Richard G. Elfman D.D.S offers: Invisalign, Traditional Braces, TMJ Treatment, Retainers.
Does Richard G. Elfman D.D.S offer free consultations?+
Yes, Richard G. Elfman D.D.S offers a free initial orthodontic consultation. Call (413) 739-9683 to schedule.
Is Richard G. Elfman D.D.S accepting new patients?+
Richard G. Elfman D.D.S is currently welcoming new patients in Springfield, MA. Call (413) 739-9683 to schedule.
Where is Richard G. Elfman D.D.S located?+
Richard G. Elfman D.D.S is located at 19 Hampden St. Get directions: https://maps.google.com/?cid=4246864194007773877&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Richard G. Elfman D.D.S?+
Richard G. Elfman D.D.S office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–12:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat 8:00 AM–12:00 PM, Sun Closed–Closed.
Does Richard G. Elfman D.D.S offer payment plans?+
Yes, Richard G. Elfman D.D.S offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Richard G. Elfman D.D.S?+
Richard G. Elfman D.D.S has a 4.5-star rating based on 68 patient reviews on Google.

Research with AI

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19 Hampden St
Springfield, MA 01103
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(413) 739-9683
elfmandds.com/
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Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 12:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
Sat8:00 AM – 12:00 PM
SunClosed

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