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Smith Orthodontics provides comprehensive orthodontic care for children, teens, and adults in Beavercreek, OH.

About Smith Orthodontics
Bite problems other orthodontists declined to treat are often resolved here, though scheduling and billing frustrations recur in reviews.
Reviews often highlight the practice's willingness to correct complex bite issues that other orthodontists had declined, alongside braces, aligners, and expander treatment for children and adults. Many note a clean, modern office, though a number of reviews describe long waits for a callback, unanswered phones, and disputes over billing and how long treatment dragged on. Families with several children in treatment and patients transferring mid-treatment show up among the clientele.
Summary of 74 patient reviews, March 2019–July 2026, updated September 2026
Smith Orthodontics provides comprehensive orthodontic care for children, teens, and adults in Beavercreek, OH.
Services include traditional metal braces, clear ceramic braces, ClearCorrect clear aligners, early treatment (Phase I), and surgical orthodontics in collaboration with oral surgeons.
Treatments offered
Who They Treat
Smith Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Smith Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Sarah Smith
NPI verified · no bio or photo on file
Insurance accepted
2 plans listedWhat patients say
Latest review 8 weeks ago
What patients praise
Things to know
Who it suits
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 20 | 4 |
| The orthodontist | 10 | 2 |
| Great with kids | 9 | 2 |
| Scheduling & wait times | 5 | 6 |
| Treatment results | 4 | 2 |
| Office & technology | 6 | 0 |
| Responsiveness | 1 | 5 |
| Clear explanations | 3 | 1 |
Recent reviews from Google
Staff very professional. I overheard one of the staff named karolyn speaking bad about the patients. The walls are so thin you can hear everything and they’re clearly unaware. They were saying so many nasty things about a patients teeth and the dr and the rest of the staff were just laughing. I am so disappointed. I wouldn’t recommended this office to anyone. A shame.
THEY HAVE DONE AN AMAZING JOB PUTTING MY SISTERS AND MY BRACES IN. I WOULD DEFINITELY RECOMMEND COMING HERE FOR NEW PATIENTS. THE STAFF DO AN AMAZING JOB AT COMMUNICATING (P.s. The new secretary is amazing compared to the last one that was really mean.)
I arrived about 10 minutes late, but there was active construction in the area and many roads were closed. I explained the situation, but they showed zero understanding or flexibility and still refused to see me. No one even called to confirm the appointment in advance, which is very unprofessional. Instead of trying to find a solution, they simply turned me away. Then they said the next available appointment would be in 8 months — which is honestly unbelievable. Very disappointing experience. Poor customer service, no empathy, and no respect for clients’ time or real-life situations. I would not recommend this place.
I absolutely love taking my kids to Smith Ortho. They are so professional and really great with the kids. We look forward to coming to the appointments just to feel the excitement of them seeing us. Today was the last appointment for my daughter. We will miss seeing everyone.
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