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Gentle Dental Worcester at the Trolley Yard
Gentle Dental Worcester at the Trolley Yard is a multi-specialty dental practice offering comprehensive services including preventive, restorative, cosmetic, pediatric, and orthodontic care.
Trolley Yard Plaza, 41 Park Ave Suites 3-4, Worcester, MA 01605
4.7(182 reviews)
About Gentle Dental Worcester at the Trolley Yard
Headphones and thorough numbing help nervous patients stay calm here, and urgent dental problems often get seen the same day.
Gentle Dental Worcester at the Trolley Yard is a general dental practice that also offers Invisalign, lingual and traditional braces, and TMJ treatment. Reviews highlight quick responsiveness for urgent dental problems, with same-day emergency visits and follow-up calls to resolve billing or lab issues. Anxious patients are frequently mentioned as feeling calm and well cared for, with options like headphones and thorough numbing before procedures. Dentists are noted for walking through X-rays and treatment options step by step before starting work.
Summary of 130 patient reviews, May 2019–September 2026, updated September 2026
Gentle Dental Worcester at the Trolley Yard is a multi-specialty dental practice offering comprehensive services including preventive, restorative, cosmetic, pediatric, and orthodontic care.
The practice features modern technology including iTero 3D scanning and digital X-rays, with both general dentists and specialists including an orthodontist and periodontist.
Treatments offered
Who They Treat
Gentle Dental Worcester at the Trolley Yard provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Gentle Dental Worcester at the Trolley Yard uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
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Dr. Abdullah Othman
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients11 yrs experience
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Dr. Amir Tiam, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients6 yrs experience
provider
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Dr. Zena Atassi
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. Zahra Chinipardaz
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. Werude Abdelhameid
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. Vikram Shad
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Isabel Mcquattie Pimentel
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. Ridab Alnahban
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
2 plans listedAetnaDelta Dental Premier
Gentle Dental welcomes most dental insurance plans. In-network providers with most major dental insurance companies.
What patients say
Latest review 4 weeks ago
What patients praise
- Emergency patients report being seen the same day, even as walk-ins, when dealing with sudden pain.
- Nervous patients describe feeling calm thanks to headphones, thorough numbing, and steady reassurance during procedures.
- Dentists are described as reviewing X-rays and medical history and laying out treatment options before beginning work.
Things to know
- A few reviews mention frequent cancellations or rescheduling and long waits tied to understaffing.
- Some reviews describe surprise fees or no-show charges and insurance coverage not being verified beforehand.
Who it suits
- Anxious or nervous patients
- Patients needing urgent, same-day care
- Families with several kids in treatment
Doctors patients mention
- Dr. Ridab Alnahban · 2 reviews
- Dr. Abdullah Othman · 1 review
Orthodontic care in reviews
A handful of reviews describe Invisalign treatment being disrupted by multiple changes in orthodontist, though an orthodontic manager was praised for handling scheduling and answering questions during checkups.
- Last 90 days
- 6 reviews
- averaging 5.0★
- Last 12 months
- 39 reviews
- averaging 4.6★
- Owner replies
- 70% of reviews
6
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 0 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 0 |
| Feb 2025 | 0 |
| Mar 2025 | 6 |
| Apr 2025 | 3 |
| May 2025 | 4 |
| Jun 2025 | 2 |
| Jul 2025 | 1 |
| Aug 2025 | 1 |
| Sep 2025 | 1 |
| Oct 2025 | 5 |
| Nov 2025 | 5 |
| Dec 2025 | 3 |
| Jan 2026 | 6 |
| Feb 2026 | 4 |
| Mar 2026 | 1 |
| Apr 2026 | 6 |
| May 2026 | 2 |
| Jun 2026 | 2 |
| Jul 2026 | 1 |
| Aug 2026 | 2 |
| Sep 2026 | 2 |
- 5★175
- 4★5
- 3★2
- 2★2
- 1★9
- 20195.0
- 20205.0
- 20214.9
- 20224.7
- 20234.8
- 20254.3
- 20264.6
1★5★
- Invisalign / clear aligners4
PraiseCriticism
- Friendly staff67 / 2
- The dentist40 / 2
- Gentle, comfortable care36
- Clear explanations26 / 1
- Scheduling & wait times14 / 7
- Responsiveness13 / 3
- Office & technology12 / 1
- Cost, insurance & financing7 / 5
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 67 | 2 |
| The dentist | 40 | 2 |
| Gentle, comfortable care | 36 | 0 |
| Clear explanations | 26 | 1 |
| Scheduling & wait times | 14 | 7 |
| Responsiveness | 13 | 3 |
| Office & technology | 12 | 1 |
| Cost, insurance & financing | 7 | 5 |
Recent reviews from Google
4.7
182 reviews
melissa puliafico
Edited 2 months ago
Gentle Dental at the Trolley Yard provides excellent service and cares for the comfort of their patients . The front desk staff is amazing and my hygienist, Stephanie is outstanding. Drs Arora-Mohan and Othman are excellent, kind and answer questions thoroughly. My dental health has improved significantly since I started 3+ years ago and I recommend them highly.
Ioana M
Edited 4 months ago
Very good experience, start with amazing front desk representative who help me before she help me now as well when some scheduling issues appeared and the dental cleaning technician who change her schedule to accommodate me .Thank you all for amazing service provided
Johnmark Mangiameli
4 months ago
This office is very communicative. The front desk is flexible and friendly and do well at helping remind you of visits. The dentist team is easy to woek with and ensure to try and.make the visits as comfortable as possible
Leah Guzman
Edited 5 months ago
Excellent service as always. I love my hygienist, Stephanie. She's the best. Kelsey at the front desk rocks.
unicorn pizza
7 months ago
The staff at Gentle Dental is amazing! I’ve hated going to the dentist for years but someone referred me to this place and they have completely changed my perception of the dentist. I would recommend this place to anyone.
Questions about this practice
What orthodontic treatments does Gentle Dental Worcester at the Trolley Yard offer?
Gentle Dental Worcester at the Trolley Yard offers: Invisalign, Lingual Braces, Traditional Braces, TMJ Treatment.
Does Gentle Dental Worcester at the Trolley Yard accept dental insurance?
Gentle Dental Worcester at the Trolley Yard accepts Aetna, Delta Dental Premier.
Does Gentle Dental Worcester at the Trolley Yard offer free consultations?
Yes, Gentle Dental Worcester at the Trolley Yard offers a free initial orthodontic consultation. Call (508) 273-8200 or book online to schedule.
Is Gentle Dental Worcester at the Trolley Yard accepting new patients?
Gentle Dental Worcester at the Trolley Yard is currently welcoming new patients in Worcester, MA. Call (508) 273-8200 or book online to schedule.
Where is Gentle Dental Worcester at the Trolley Yard located?
Gentle Dental Worcester at the Trolley Yard is located at Trolley Yard Plaza, 41 Park Ave Suites 3-4. Get directions: https://maps.google.com/?cid=13867626468582186630&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Gentle Dental Worcester at the Trolley Yard?
Gentle Dental Worcester at the Trolley Yard office hours: Mon 10:00 AM–7:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu Closed–Closed, Fri 9:00 AM–4:00 PM, Sat 9:00 AM–2:00 PM, Sun Closed–Closed.
Does Gentle Dental Worcester at the Trolley Yard offer payment plans?
Yes, Gentle Dental Worcester at the Trolley Yard offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Gentle Dental Worcester at the Trolley Yard?
Gentle Dental Worcester at the Trolley Yard is staffed by Dr. Abdullah Othman, Dr. Amir Tiam, Dr. Zena Atassi, Dr. Zahra Chinipardaz, Dr. Werude Abdelhameid, Dr. Vikram Shad, Isabel Mcquattie Pimentel, Dr. Ridab Alnahban.
What is the patient rating for Gentle Dental Worcester at the Trolley Yard?
Gentle Dental Worcester at the Trolley Yard has a 4.7-star rating based on 182 patient reviews on Google.
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Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon10:00 AM – 7:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
ThuClosed
Fri9:00 AM – 4:00 PM
Sat9:00 AM – 2:00 PM
SunClosed
- Google reviews synced
- SOURCED
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