Worcester Cosmetic & Restorative Dentistry, Dr. Brien Hedstrom, DMD

Love this dentist. Everyone is very professional and friendly. The office is very clean. Dr Hedstrom is great! No complaints!

Dentist was very focused on a pursuing clear plan to correct dental issues. The tasks at hand were accomplished efficiently without interruption. Friendly, professional staff, and an attractive and comfortable dental office.

Amy is an excellent hygienist! Very thorough! And as always, top notch dentists!

Doctor was very calm and professional. Answered all my questions. Figured out what was best for my teeth

I chose this office because their website gave the impression they offered quite a bit of services, including treating TMJ issues, but this was not my experience. I was advised to get a night guard, which honestly I was excited about. Unfortunately I was never able to get adjusted to the mouth guard and every time I tried wearing it, I had an issue where a crown would fall off. I went in for numerous adjustments and was finally told there is nothing else that can be done. I had no other solutions from this dentist regarding my issue and paid for that night guard in full, that I cannot even wear. Everything that was on the website under "services" are more for things you get referred out for. I also had a crown that just didn't feel right. My bite has been completely off since then and it was brought up a couple of times and it was dismissed. It left me feeling like the quality of work and patience concerns were not a priority. I was really hoping this office took pride in their work with all the reviews I read. I had a mobile tooth that I was very worried about. I was told by this office that it was a ligament issue and my bite was again "adjusted" and told it should be fine. I went for a second opinion and was told the tooth is fractured and an implant is needed. Dr. Hedstrom's office did not recognize the issue even after contacted directly by me and the oral surgeon to proceed with the implant process. My bite has not felt right since being seen at this office and I feel like I have a significant shift in my teeth now. If you have dental anxiety, this is not the right place. I went through a lot during my treatment and never felt reassured or supported. I'd dread calling when I had an issue and needed to come in because I felt like a burden. I reminded myself that these people were there to help me. I continued to show up when I was feeling pretty down about my dental journey but I was proud of myself for doing that. As I continued to go in and try and take care of myself, I was feeling more and more like I was not welcome in the office. The only bright spot in this office was my hygienist Amy, she was always kind, compassionate and made visits more comfortable. Unfortunately that positive experience wasn't enough to outweigh all the issues I had being a patient at this office and I had to take my care elsewhere.