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  3. /Charleston Orthodontists
  4. /Holmes & Palmer Orthodontics - Charleston
Board CertifiedAAO MemberInvisalign ProviderAccepting new patients

Holmes & Palmer Orthodontics - Charleston

Holmes & Palmer Orthodontics in Charleston, West Virginia, provides orthodontic care for children, teens, and adults across four locations in the region.

867 Oakwood Rd, Charleston, WV 25314
5.0(694 reviews)
Call Now(304) 343-3672Book OnlineWebsiteDirections

About Holmes & Palmer Orthodontics - Charleston

Kids earn brace bucks as rewards, and reviews say Dr. Palmer and Dr. Holmes take a measured approach, monitoring first rather than rushing into two-phase treatment.

Reviews describe a practice built around treating children and teens, with programs like brace bucks used to keep young patients engaged and reward good habits along the way. Dr. Jack Palmer and Dr. W. Shane Holmes are both credited with explaining treatment plans in detail and taking time with patients, including supporting adult Invisalign patients through financing. Several reviewers note the doctors monitor development before starting braces rather than pushing early two-phase treatment, and multiple siblings across the same families have gone through care here.

Summary of 200 patient reviews, February 2023–September 2026, updated September 2026

Holmes & Palmer Orthodontics in Charleston, West Virginia, provides orthodontic care for children, teens, and adults across four locations in the region.

The practice is led by Dr. W. Shane Holmes, Dr. Jack Palmer, and Dr. Michael Signorelli, all board-certified by the American Board of Orthodontics and members of the American Association of Orthodontists. Treatment options include Invisalign clear aligners and early orthodontic intervention for younger patients. The practice has achieved Diamond Provider status with Invisalign, reflecting a high volume of cases completed with this system. Digital impressions are captured using intraoral scanning technology, eliminating the need for traditional molds. New patients can schedule a complimentary consultation through the practice's online booking system. Holmes & Palmer Orthodontics accepts dental insurance and works to maximize coverage benefits for each patient. Payment plans and in-house financing options are available, with terms customized to individual budgets. The practice holds a 5.0 rating based on 694 Google reviews. Patients throughout the Charleston area and surrounding communities in West Virginia have access to care at one of the four office locations. Treatment recommendations are made following a clinical examination and assessment of individual orthodontic needs.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesSelf-Ligating BracesSelf-Ligating BracesRetainersRetainersTMJ TreatmentTMJ TreatmentLingual BracesLingual Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Holmes & Palmer Orthodontics - Charleston provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Holmes & Palmer Orthodontics - Charleston uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Cone Beam CT (3D X-Ray)
In-House 3D Printing
Laser Dentistry
iTero/TRIOS

Orthodontists at this office

provider
headshot

Dr. W. Shane Holmes, DDS,MDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Michael Signorelli

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Jack Palmer, DDS, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. W. SHANE HOLMES --, DDS,MDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients19 yrs experience

Insurance accepted

1 plan listed
Aetna
We work very hard for you to get the maximum insurance benefits for your treatment and customize all financing options to fit your specific budget.

What patients say

Latest review 7 weeks ago

What patients praise

  • The brace bucks rewards program and attentive staff are frequently mentioned as making young or anxious children feel comfortable during appointments.
  • Dr. Jack Palmer and Dr. W. Shane Holmes are both described as explaining treatment plans and costs in detail before starting care.
  • Reviews mention the practice monitoring patients over time before recommending braces rather than starting two-phase treatment unnecessarily.

Who it suits

  • Young children starting orthodontic care
  • Families with multiple kids in treatment
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Jack Palmer · 11 reviews
  • Dr. W. Shane Holmes · 11 reviews
Last 90 days
11 reviews
averaging 5.0★
Last 12 months
72 reviews
averaging 5.0★
Owner replies
84% of reviews
Compared with Charleston
Higher rated than 83%
of 12 practices we track
Reviews per month
16
Oct 2023Sep 2026
Reviews per month
Oct 20239
Nov 20234
Dec 20233
Jan 20246
Feb 20245
Mar 20247
Apr 202411
May 20245
Jun 202411
Jul 20246
Aug 20248
Sep 202410
Oct 202412
Nov 20248
Dec 20247
Jan 20259
Feb 20258
Mar 202512
Apr 20256
May 20258
Jun 20254
Jul 202514
Aug 202514
Sep 202510
Oct 202516
Nov 202510
Dec 20258
Jan 20264
Feb 20261
Mar 20262
Apr 20262
May 20266
Jun 20266
Jul 20263
Aug 20265
Sep 20263
Average rating by year
  • 20204.9
  • 20215.0
  • 20225.0
  • 20235.0
  • 20245.0
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces34
  • Early (phase 1) treatment4
  • Expanders & appliances3
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • Friendly staff84 / 1
  • Great with kids34
  • Clear explanations32
  • The orthodontist23
  • Gentle, comfortable care18
  • Scheduling & wait times17
  • Office & technology18
  • Treatment results15
What patients talk about
ThemePraiseCriticism
Friendly staff841
Great with kids340
Clear explanations320
The orthodontist230
Gentle, comfortable care180
Scheduling & wait times170
Office & technology180
Treatment results150

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Recent reviews from Google

5.0
694 reviews
Jamey
Jamey
a month ago
“

Professional, knowledgeable, friendly staff! Interactive programs, contests and events to keep kids engaged!

Review from Google

Timra Browning
Timra Browning
a month ago
“

We are returning patients as a second child is now in braces. We cannot recommend them enough!

Review from Google

Francis Kick
Francis Kick
3 months ago
“

Holmes and palmers is an amazing welcoming office with a very fun environment. -Emmi Kay Harrow

Review from Google

amy haught
amy haught
3 months ago
“

I’m very pleased with the service. The staff was friendly and welcoming right from the start, which helped to put my daughter at ease. The doctor was thorough, took time to explain everything clearly and made the whole appointment comfortable and stress-free. Super professional and efficient, Highly recommend.

Review from Google

Matt Kincaid
Matt Kincaid
4 months ago
“

this place is cool they have hot chocolate in the waiting room. the people are nice. /owen

Review from Google

Read all 694 reviews on Google →

Questions about this practice

What orthodontic treatments does Holmes & Palmer Orthodontics - Charleston offer?+
Holmes & Palmer Orthodontics - Charleston offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Self-Ligating Braces, Retainers, TMJ Treatment, Lingual Braces.
Does Holmes & Palmer Orthodontics - Charleston accept dental insurance?+
Holmes & Palmer Orthodontics - Charleston accepts Aetna.
Does Holmes & Palmer Orthodontics - Charleston offer free consultations?+
Yes, Holmes & Palmer Orthodontics - Charleston offers a free initial orthodontic consultation. Call (304) 343-3672 or book online to schedule.
Is Holmes & Palmer Orthodontics - Charleston accepting new patients?+
Holmes & Palmer Orthodontics - Charleston is currently welcoming new patients in Charleston, WV. Call (304) 343-3672 or book online to schedule.
Where is Holmes & Palmer Orthodontics - Charleston located?+
Holmes & Palmer Orthodontics - Charleston is located at 867 Oakwood Rd. Get directions: https://maps.google.com/?cid=6585670176060532541&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Holmes & Palmer Orthodontics - Charleston?+
Holmes & Palmer Orthodontics - Charleston office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00–11:00 AM, Sat Closed–Closed, Sun Closed–Closed.
Does Holmes & Palmer Orthodontics - Charleston offer payment plans?+
Yes, Holmes & Palmer Orthodontics - Charleston offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Holmes & Palmer Orthodontics - Charleston?+
Holmes & Palmer Orthodontics - Charleston is staffed by Dr. W. Shane Holmes, Dr. Michael Signorelli, Dr. Jack Palmer, Dr. W. SHANE HOLMES --. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Holmes & Palmer Orthodontics - Charleston?+
Holmes & Palmer Orthodontics - Charleston has a 5-star rating based on 694 patient reviews on Google.

Other Holmes & Palmer Orthodontics - Charleston locations

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3659 Teays Valley Road #200, Hurricane · 5.0 (757) · Board certified
View →

Research with AI

ChatGPTPerplexityClaude
867 Oakwood Rd
Charleston, WV 25314
Get Directions
(304) 343-3672
holmesandpalmerorthodontics.com/location/charleston-orthodontics/
Book Online
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 – 11:00 AM
SatClosed
SunClosed

Social Profiles

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