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Accepting new patients

Allison Jarrett, DDS

Allison Jarrett, DDS is a general and cosmetic dental practice in Charleston, WV serving patients of all ages from infants to seniors.

100 Kanawha Blvd W, Charleston, WV 25302
4.8(165 reviews)
Call Now(304) 342-7272WebsiteDirections
Allison Jarrett, DDS

About Allison Jarrett, DDS

Same-day emergency callbacks and a steady hand with young children mark this Charleston practice now led by Dr. Emily Black.

This is a general dental practice that also offers TMJ treatment alongside routine care. Reviews point to unusually reliable emergency responsiveness, with same-day or next-day accommodation and evening callbacks for urgent issues. Scheduling is generally described as prompt, though a few reviews mention delays reaching the office or getting follow-up appointments booked. Dr. Emily Black is noted for working carefully with anxious patients and for a conservative approach that favors saving teeth over pulling them.

Summary of 122 patient reviews, July 2016–April 2026, updated September 2026

Allison Jarrett, DDS is a general and cosmetic dental practice in Charleston, WV serving patients of all ages from infants to seniors.

The office offers comprehensive dental services including general dentistry, cosmetic dentistry, restorative dentistry, dental implants, and Botox for pain relief.

Treatments offered

TMJ TreatmentTMJ Treatment
GuidesPayment options & financing →

Who They Treat

Allison Jarrett, DDS provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Allison Jarrett

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Dr. Emily Black, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

3 plans listed
AetnaCignaSun Life
In-network with Aetna, Cigna and Sunlife. Accepts all dental insurances. Membership plan available for uninsured or underinsured patients.

What patients say

Latest review 6 months ago

What patients praise

  • Reviews describe consistent same-day or next-day emergency appointments, including evening callbacks for urgent referrals.
  • Several reviews note the office handling young or fearful children with patience during visits.
  • Anxious patients report feeling calmed through the numbing and talking-through-procedures approach used during treatment.

Things to know

  • A few reviews describe difficulty reaching the office by phone during an emergency, including one account of being hung up on.
  • Some reviews mention scheduling issues, including a wait of several months for a follow-up cleaning appointment.

Who it suits

  • Anxious or nervous patients
  • Families with young children

Doctors patients mention

  • Dr. Emily Black · 5 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 12 months
5 reviews
averaging 4.2★
Owner replies
17% of reviews
Reviews per month
7
Oct 2023Sep 2026
Reviews per month
Oct 20235
Nov 20232
Dec 20232
Jan 20247
Feb 20245
Mar 20241
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May 20244
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Oct 20251
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Jan 20260
Feb 20261
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Apr 20262
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Jun 20260
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Sep 20260
Star ratings
  • 5★156
  • 4★3
  • 3★0
  • 2★0
  • 1★8
Average rating by year
  • 20165.0
  • 20175.0
  • 20185.0
  • 20195.0
  • 20204.6
  • 20215.0
  • 20225.0
  • 20234.8
  • 20244.4
  • 20254.0
  • 20264.0
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff52 / 2
  • The dentist29 / 5
  • Gentle, comfortable care18 / 1
  • Scheduling & wait times16 / 2
  • Clear explanations15
  • Responsiveness13 / 2
  • Office & technology11
  • Great with kids9 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff522
The dentist295
Gentle, comfortable care181
Scheduling & wait times162
Clear explanations150
Responsiveness132
Office & technology110
Great with kids91

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Recent reviews from Google

4.8
165 reviews
hay mcvey
hay mcvey
5 months ago
“

I am 6mo pregnant and had a emergency issue with my front teeth. I’ve been ran into corners and endless circles buy other facilities and left in pain or over charged insanely . This morning I called, they got me in immediately! I was anxious, running off no sleep, and eventually got sick …. but I have never met such a compassionate staff in a dental setting. Money wasn’t a issue, they made a plan, talked financials, and then helped my pain come to an end. It’s been about an hour since my appointment, and I’ve continued crying in a peaceful mindset. I felt listened to and actually cared for and not looked at like a bunch of dollar signs. The front staff, beyond sweet and helpful as well. I’m already feeling relief in the areas I was in pain.. I will be able to smile again soon without embarrassment because they took my health and well being seriously. So grateful !

Review from Google

Latasha Nelson (Tasha)
Latasha Nelson (Tasha)
7 months ago
“

I want to first off say that I’m not one to leave negative reviews for every little thing, I get places & people have bad days sometimes but I have given this office specifically Dr. Black the benefit of the doubt & several chances. I will also say my oral health is not optimal due to poverty & medical neglect as a child which I have to try to do damage control now as an adult which can be both costly & embarrassing. If you only need cleanings then this establishment would be good for you but more in-depth dental care, I would look elsewhere. The providers, especially Dr. Black are not very empathetic & understanding.. very “treat the tooth” & not the patient.

Review from Google

Emily Elder
Emily Elder
11 months ago
“

I absolutely love and recommend this office to anyone- especially people with anxiety around dental work/offices. The staff here will take care of you in every aspect- explaining everything, you can ask any question possible, ask for a break, even get some laughs in. I feel so safe and taken care of in this office, from billing to procedure it’s done with ease. I was extremely nervous my first couple appointments, each step was brought with a smile, and an explanation of what was happening. They could see I was nervous and reassured me multiple times that I was in good hands. Forever grateful for this practice, genuinely wouldn’t have kept up with my dental health if it wasn’t for them! Thank you!!

Review from Google

Kaci Ferrell
Kaci Ferrell
a year ago
“

I had an absolutely amazing experience here and highly recommend it to everyone. I needed an emergency extraction and this was the only office willing to work me in on the same day. They were kind, polite, helpful, and got me in and out in about two hours. Dr. Emily Black made sure I was comfortable the entire time, did a phenomenal job removing my broken tooth, and made me feel so welcome and respected. Everyone I interacted with, from Dr. Black to the X-ray technician, to the receptionist, was friendly and genuinely seemed to want to help. I highly recommend this office and am so grateful to not be in pain anymore from that broken tooth!

Review from Google

cheryl canterbury
cheryl canterbury
2 years ago
“

I had a terrible tooth emergency while in Charleston. Fortune smiled and I randomly found Dr. Jarrett and her staff. From the second I entered the office, every person showed compassion to me. Dr. Jarrett put me at ease and I felt confident things would be okay. When she finished, I was amazed, blown away even, at my smile. The match she was able to make could not be distinguished from the surrounding teeth. Her work was invisible!! I would recommend her and her wonderful staff for any and every dental need. Regular cleaning or that unique and terrible incident.

Review from Google

Read all 165 reviews on Google →

Questions about this practice

What orthodontic treatments does Allison Jarrett, DDS offer?+
Allison Jarrett, DDS offers: TMJ Treatment.
Does Allison Jarrett, DDS accept dental insurance?+
Allison Jarrett, DDS accepts Aetna, Cigna, Sun Life.
Is Allison Jarrett, DDS accepting new patients?+
Allison Jarrett, DDS is currently welcoming new patients in Charleston, WV. Call (304) 342-7272 to schedule.
Where is Allison Jarrett, DDS located?+
Allison Jarrett, DDS is located at 100 Kanawha Blvd W. Get directions: https://maps.google.com/?cid=8896045099036231463&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Allison Jarrett, DDS?+
Allison Jarrett, DDS office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Allison Jarrett, DDS offer payment plans?+
Yes, Allison Jarrett, DDS offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Allison Jarrett, DDS?+
Allison Jarrett, DDS is staffed by Dr. Allison Jarrett, Dr. Emily Black.
What is the patient rating for Allison Jarrett, DDS?+
Allison Jarrett, DDS has a 4.8-star rating based on 165 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
100 Kanawha Blvd W
Charleston, WV 25302
Get Directions
(304) 342-7272
allisonjarrettdds.com/
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed

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Back to Charleston Orthodontists

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View all Charleston orthodontists →
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